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    Jenkins Automotive

    3.0 (1 review)

    Services - Jenkins Automotive

    Routine automotive maintenance

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    9 years ago

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    L C S Auto Service

    L C S Auto Service

    4.0
    (4 reviews)

    I went to LCS auto service at a recommendation from a friend at Newark transportation department. I…read moreshowed them the sheet from Ford that said the Evaporator canister needed to be replaced. They replaced the purge valve. Guess what I'm still getting the same gas smell because of the canister was not replaced. And when I said to him when I went back and told him that Ford had said it was the canister. I told him Ford coded the canister and I showed him the paperwork from Ford. And he charged me 500 and something dollars for the purge valve and it's the canister cause I still have the same gas smell that I had before I took it into his shop. I went back and talked to him. He had no plausible explanation except for that's what you told us no it was not. I showed him the paperwork from Ford. That said it was the canister. Then he says to me well in our experience it's always been the purge valve. So what happened was they assumed it was the purge valve even though I showed them that it coded it out from Ford as the canister. So I'm out 500 bucks now it's another 400 to get the canister replaced. He did not offer to help me in any way shape or form on the cost of this. My name is Darren Wingate. I was his customer. Ask him. I can prove it and if he says it happened any other way, then he is a liar. I believe in the future I'm going to start recording cars into they make a mistake and then they say oh it was you and you just ate $500 not them. I could've got the car fixed for 650. Bad mistake on my part .Darren

    Very trustworthy shop! Stopped here looking for tires and they hooked me up at a fair price and…read moreafter spending some time talking with them I just got the feeling these were good Ole boy's you can trust. So I ended ccoming back for them to do further work. Good people.

    Firestone Complete Auto Care

    Firestone Complete Auto Care

    1.0
    (2 reviews)

    Fire Dave, receptionist. Rude, lies, gave me back my keys…read moreafter 1 and half hour wait. Was quoted 1 hour total. Told me to leave when I asked for manager.

    Last summer I had my air conditioning fixed at the Gahanna location while I lived in Columbus. In…read morethe meantime, I moved 90 miles away to Southeastern Ohio. The work they did had a 12 month guarantee, so I was still, and still am, within the warranty period. I contacted them a week ago and told them I have no air-conditioning in my car. They looked me up and said sure enough you are still under warranty, unfortunately you will have to go to the closest location to you..now that you've moved. They will do an inspection and then take care of it. The location closest to me is now an hour and 15 minute drive in Heath, Ohio. I contacted them and made the appointment and was there at 8:30 in the morning yesterday. I sat there for 4 1/2 hours waiting for them to tell me what was wrong and what they needed to do. I asked a couple times what the holdup was, and I was told they were trying to find a part. I said you haven't even told me what's wrong, so why am I waiting this long? I was dealing with a service adjuster named Nicole who was extremely curt and rude. Mind you, I spent $1600 to have my air-conditioning fixed last summer, and this facility comes back and tells me they will not cover it under warranty and now I need to pay almost $2000 to have my air-conditioning fixed again ($1915.16 to be exact). They told me The Gahanna location did not run die in the lines and there is a leak in one of the lines that cools the back half of my Ford Explorer. They even turned the screen around to show me what they found, and what needs done, and highlighted in red the screen said "prior store did not run die to check lines". I said if Gahanna messed up, then it should surely be under warranty. I asked her if I could take a picture of that screen so I had proof and she jerked the screen around and said absolutely not. I told them this was supposed to be under warranty, I'm not paying $2000 to have my air conditioning fixed, when I already paid $1600. And my roundtrip will be 2 1/2 hours. She said we will put the freon in for free but it's still going to be $1900. I'm super upset, that's a shady way to do business. I have contacted their corporate offices. This should be covered. Oh yeah, on top of all of that I never spoke to a supervisor, I never spoke to a manager. I was only able to deal with this Nicole (who should NOT be in customer service). She tried to explain to me that an air-conditioning system is like a heart, and when one of the veins is cut, you lose all the blood. I wanted to say, I'm not a freaking idiot. I know exactly what an air conditioning unit does and how it works. I expect someone from Firestone to contact me and I want my vehicle fixed.

    Jenkins Automotive - tires - Updated August 2026

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