Mobile tech Corey was outstanding. He diagnosed the problem and got us up, and back running in 20…read moreminutes. As a kicker he told us that my prized APU needed servicing. Thanks Corey you are the best from Burgundy Peterbilt.

We purchased a truck was on the road one day and the motor started knocking try to get a hold of…read morethem and they refused to fix it even called their headquarters and they still wouldn't fix it my son got out of the military from the Navy disabled veteran and that's the welcome MHC gave him

I purchased a used garbage truck from TLG Peterbilt as a startup business owner. From the day I…read morepicked up the truck, I had concerns that something wasn't right. As someone new to the industry, I put my trust in TLG Peterbilt and Gabe, the salesman who handled the sale, believing they would help me find a reliable truck that would allow my business to succeed. Almost immediately, the steering gearbox was leaking, and I pointed it out as soon as I arrived and looked over the truck. The hydraulic hoses were leaking as well. To their credit, TLG Peterbilt paid for the replacement gearbox, but I was responsible for the labor and time required to install it. Shortly afterward, I discovered the brake lights did not work properly. After a lengthy struggle, they eventually purchased the electrical parts needed for the repair, but I still had to spend countless hours tracing wiring issues and making the repairs myself. As a first-time garbage truck owner, I did not initially recognize that the rough starting condition was a sign of a much larger problem. Because I was only operating the truck a few hours each week while building my customer base, it took time to identify the issue. I have since learned that the truck appears to have a failing head gasket, but that problem is being caused by a sunken cylinder liner. That is a major engine issue that likely existed long before I purchased the truck and is far more than just a head gasket repair cost. TLG Peterbilt's website states, "Our business depends on your business." Unfortunately, my experience has not reflected that promise. They knew from the beginning that I was starting a new sanitation business and that my livelihood depended on having dependable equipment. Instead, I ended up with a truck that has experienced serious issues from the start. For an established company, a major engine repair may be a setback. For a startup business, it can be devastating. Between repairs, downtime, lost productivity, and the possibility of a costly repair to address the sunken cylinder liner and head gasket issue, I am now facing expenses that may be more than my new business can absorb. I appreciate that TLG Peterbilt assisted with some parts along the way, but I cannot ignore the fact that the truck had multiple significant problems almost immediately after purchase. I trusted their experience and expertise when making this investment, and I am deeply disappointed with the outcome. I hope sharing my experience helps other small business owners ask more questions, get independent inspections, and carefully evaluate any used truck before making such an important purchase.

Had such a great experience. Disclaimer! Im a girl and don't know shit about trucks…read more Came in to purchase parts for engine. The guy behind the counter was awesome. Advised us that sometimes, specific to our issue, you don't need a new part, you can cut the part before. Again, I'm a girl. I don't know and I don't care. But husband knows, husband cares. So, the $200+ part, got to be returned the next day. Thank you very much. But that's not the best part. Dana gave me, yes, GAVE me an armrest for my seat! OMG. How freaking awesome. Great people here!

Before you consider purchasing your big rig from these folks I want you to consider a short…read moreexercise. First, get a marker, I mean something like a sharpy. Then pick any finger on either hand and draw a dot right in the center of that fingers fingernail. Next, go to your toolbox and pull out your ballpeen hammer and very carefully strike that dot with the hammer as hard as you can. But if a piece of your finger doesn't separate from your hand then you didn't hit it hard enough. Now I want you to do this exercise every time you think about buying a truck from these ripoff artists.

I had to take them to court for money owed after an oil change, I won the case and called the owner…read moreto collect. He's such a unprofessional jerk, he actually admitted to not caring that he's paying more in attorney fee's than if he paid me. He is appealing the judges ruling just out of spite for not paying. All the oil leaked out of my Audi after an oil change and he disputed the blame.

The salesman was not knowledgeable nor attentive despite the fact that we were the only people on…read morethe lot. It didn't take very long to determine that I would not buy a car from this dealership.