I had a very pleasant experience. Nurse Practitioner Markeita Johnson was very nice and took her…read moretime with me which is what I look for most in healthcare providers. She listened to my concerns and addressed them accordingly. Lizette administered my flu shot effortlessly and with no pain, and delivered with a smile. The front desk attendant Savannah was very professional and nice as well. Even the lab phlebotomist was kind enough to not 'dig around' too long for my vein when taking blood. I would recommend this location for the kindness and professionalism they displayed to me.

Me and my family have been patients here for over ten years. Since switching to Dr. Ramos, she has…read morebeen anything but professional. They took over 2 months to send in my referral to specialist. Then they want to blame the other doctor. She has a very condescending attitude and disrespectful. Abby, I think her name is who works at the front desk has a horrible attitude very unprofessional. Save yourself the trouble. Don't come here unless you want ghetto and disrespectful staff.

Very nice and respectful of your time. I have been in here twice now. Once for my son and now for…read moremyself. Both experiences were very delightful.

If you have a true serious emergency, then Altus is good. But if you just have a cold or mild…read morewhatever, go somewhere else. The fees to be seen here are comparable to going to a real hospital ER. As in, lots of money. Altus is not an Emergency Clinic. It should only be searchable with hospitals.

My husband has been treated like crap and disrespected. We had one of the more rude and…read moredisrespectful nurse I have ever seen. He didn't ask for what is wrong with him. He served in the military and has serve back problems, the did a back surgery to help and that has only had thing so much worse. He done nothing but go to doctors who do and say the same thing that nothing is wrong and sent him to a pain management than is also treating him like crap. He wants someone to see him and listen and really figure out what is wrong and fix it. But all he gets is normal and sent on his way. He was told if his pain got worse to go to the er where they can help but no they are just as bad and do nothing but treat him like crap and like a junkie. They need to feel what he feels and go thus what he is going thru and be treated the way he has been and then you can be that way. This is the what I watch him go thus on a daily basis what he has to deal with cause no one will he. I really don't understand when they stopped caring and I mean stopped really caring about people and helping people. We have had to go to the er so much more than he has ever wanted and if they would just help him and fix this I wouldn't have to watch those nurses and doctors be this shitty.

Beautiful new hospital. We unfortunately ended up in the ER but from the front desk to the back…read morestaff, everyone was so helpful that made a bad situation easier. The ER rooms were nicely sized so we were able to wait with my mom when she was Ill. The nurses were so sweet to her and quick to respond to her needs. The Doctor did a great job explaining her issues to her and preparing us to go home. Very thankful for the help and caring!

I love a healthcare practice where everything is in house. LabCorp is in the building and they send…read morethe request directly there so he just go down the elevator and get your blood work before you leave for the day. They are also connected with other specialties besides family practice in this large group. They have cardiologist, orthopedic surgeons, gynecologist, eye, doctors dentist it makes the sharing of information about your health with your Primary Care Physician seamless and easy.

Keeping it at 1 star. The phone response has much improved but the clerical staff are not very…read morefriendly and they are just not personable or professional. Last thing I want to see is a nurse wearing headphones or who has to ask the patient what their weight was because they "forgot" and they do the bare minimum. Maybe Vanessa was just unique and cared for her patients but their replacements are there just there to collect a check or so it seems. This place has lost everything that made it great, and can't bring myself to recommend them to others. Do better or at least do something.

On Labor Day Holiday, we woke up to our child in pain and very uncomfortable visibly unwell…read more Knowing that her primary pediatrician was closed, we sought Total Care ER. I am beyond grateful that we arrived there. From my call prior to Tee at the front desk, to our service from Terry, our attentive RN Crystal and great care from Dr. Lee - we were quickly seen within minutes and sent with treatment plan and prescription. We even received a follow-up message a few days later to check in on her. So much more than we receive from our primary. For many years, I've driven past this facility but on this day I was so grateful for their services. We will definitely return here as our first choice if a medical emergency ever takes place.

they'll deny you any care of you don't have a copay right then and there. i went in for an iv…read moretreatment bc i was dehydrated and they wanted 300$ upfront for water in a bag. i told them i didn't have it and they said they couldn't help me. so i asked "so your just gonna willing let me die i practically crawled my way here bc i don't have a car" and all they said was "sorry". that's not emergency care. That's "Selective Care" with a price tag.

She has been my doctor for years. Very attentive and nice. If I have any issues throughout the…read moreyear, I can usually get help from her via the app as well.

I have been a patient of Dr. Wayhs for several years. She is knowledgeable, caring and thorough…read more It is rare to find a doctor nowadays who will go above and beyond to ensure patient well-being. Dr. Wayhs is that kind of physician. She does video calls and even communicates long after her regular hours. Appointments are easy to make and the wait time is always minimal.

Dr Trammel has been our family doctor for more than 30 years, he is like part of the family.read more

The ladies at the front desk are always really sweet…read more I normally see the nurse practitioner, Tobi, and she's wonderful and extremely knowledgeable. While my experience with this medical group has been great, I hate that they've joined the #1 sued company, Wellmed. Wellmed is a nightmare and my heart dropped when I saw this doctor had signed up with them. There's a reason they've been run out of five states and currently have lawsuits pending in Texas.

I started going to Pearl Medical Clinic for weight loss in 2023 and I have lost over 90 pounds and…read morehave kept it off. After losings the weight I decided that I wanted to keep Dr. Ibi as my primary care provider because of the way she treated me as weight loss patient. She provides the same care or more as my PCP. I like the way she takes her time and does not try to rush and get you out of her office. If you are serious about your health or have any weight issues I recommend you visit Pearl Medical Clinic and Dr. Ibi.

The office staff needs to communicate better! I feel like they provide misleading information and…read moretell you something completely different once you arrive for your appointment.