I have no complaints about the doctors but the staff who refuses to answer the phone when I call. I…read morehave called them for WEEKS and they never answer or send me to the automated machine that says they're "busy". I need important info and new prescription for my son but I can't get it because someone there keeps ignoring my calls. I'm changing to another doctor just because the receptionist people suck at their jobs.

Great staff over here at 125 centre in oak cliff/dallas hey doctor boghara and dr diaz i got tested…read moreagain !!

Shoutout to the Lactation Consultant Stephana!!! She was so…read morehelpful in giving me educated suggestions and help with latching my child! The hospitality and servitude was beyond measure! And a huge thank you to Krystal as well for all of her help!!! Nurse Anderson and Nurse Emily were also huge help as well! God bless all the kind hearted and compassionate women who helped me. i definitely felt comfortable while at Dallas Methodist! I am so grateful to have met these amazing women!

BEWARE!!!!!!!!!!! My friend was admitted here, this place, right hand does not know what left hand…read moreis doing .. kept her for a week .. unnecessary procedures that damaged her body and arms terribly!! And to top it off, her 75.00 shoes came up missing. I am begging her to NEVER come to this hospital again! The circus is run better than this place!! The cockatoo's nest for sure. Oh, it gets better. Someone must have gotten her debit card info out of her purse and has run all over Dallas, spending money with messages like haha BBQ. DO NOT LEAVE YOUR PURSE UNATTENDED !! WHAT A CRAPPY PLACE!

If I could give this place a zero I would. They have the WORST service and act like they are…read moreincompetent to fulfill their basic duties in customer service. Why should I have to explain to a doctor and a group of his staff how a basic prior authorization works? I can only imagine the people they have screwed over just because they weren't able to fulfill the basic steps in getting patients medication covered. Completely unacceptable, this is people's health we are dealing with.

Zero stars !!!! I do not recommend this clinic at all . Bad service ! Rude and disrespectful staff…read more Also please be aware this is a filthy clinic . While sitting in front of the check in/check out window I noticed dry blood all over the hand sanitizer bottle ! I told the lady at the front desk about it and she just said "oh" and don't even bother to remove it. I can only imagine how dirty she is herself

Simmons Cancer Center .. New…read more My 73 year old wife had a lung scan every year since 2021 revealing "ground glass" effect causing recommend to another yearly scan. She missed 2023 because of couple extensive back and neck surgeries. 2024 scan revealed 2 very small nodules yet recommendation for wait a year see if they grow. Unknown to me maybe because my wife did not see it as significant. She kept this info from me. I would have pushed go back in 6 months at most. November 2025 one nodule had quadrupled in size now above the .8 MM that triggers biopsy. A good local hospital will remained unnamed performed the scans and biopsy but I knew she needed professional specialists. After some internet evaluation I might have chosen Houstons MD Anderson being number one in the world but distance and possibility of multiple traveling appointments caused opting for Simmons Center at UTSW. It has a very high rating, the same certifications, same modern technology and was closer access which is important for people of our age. It was a good decision as we met oncologist Dr Wei the next week who has an outstanding online video introducing herself to prospective patients. Just the video was reassuring! Even tho we had no appointment with Dr Nelson he came in and looked at our scans. Was also reassuring and said that they usually do surgery within 30 days if they think it is the correct path. This was music to my paranoid ears. PET scan and breathing test was required then he lived up to his promise removing both nodules and several lymph nodes for lab evaluation in the same surgery December 2025. They think she is cured (KNOCK ON WOOD) In summary I would give 6 stars if possible for both these doctors and even tho we did not have to use her expertise Dr Zhang (the radiation specialist) also was welcoming, friendly and very professional. These doctors and every one at Simmons from valet to pre and post surgery nurses were pros and always polite and friendly. We did not have to partake in their Hope Lodge which is a free hotel for their patients. Radiation would have been daily for 6 weeks and living 75 miles away would not have been able to keep up with that drive every day. But it is there if you need it. I have read some reviews about taking too long to get appointments or having to wait past time of appointment and would suggest achieving excellent trained specialist is the assignment for you or loved ones! Organizing yourself and your records will streamline the process of dealing with a large and very busy organization. Maybe write down notes in your smart phone listing questions as you think of them before the appointment. Finally patience might be the best attribute to becoming a successful patient. Let me assure you these people will be on it quickly

I have attempted to schedule a neurology consultation for my wife regarding Deep Brain Stimulation…read more(DBS) surgery, and the process has been a total nightmare. After five separate calls, I have encountered nothing but incompetence and conflicting information from the administrative staff. The communication hurdles are constant. I was initially told I needed a specific permission form to speak on my wife's behalf. After securing and submitting the necessary documentation, they still refused to speak with me, claiming they now required verbal consent--something they previously stated was not the protocol. DBS is a major, life-altering procedure. If this level of administrative disorganization is a preview of the care and coordination my wife would receive during surgery, I am deeply concerned. A world-class medical facility should have a staff that knows their own policies. At this point, I have zero confidence in their ability to handle a complex surgical case if they cannot even handle a phone call.

I found this location on the internet back in July and I must say the girl that answers the phone…read moreis so incredibly rude and unprofessional. ZERO phone etiquette. When I tried to inform Kaitlyn Johnson about it, she of corse made excuses for her staff and somewhat apologized. I was not satisfied but was happy to at least have gotten an half ass apology. I called again today and the same girl answered the phone. I could tell because it was the same exact experience as the last. I will not be returning to this medical facility and will not recommend Kaitlyn to anyone. I do not deserve to be treated less than or talked to like I am an idiot. I am a customer willing to pay for services offered but not anymore. I will be posting reviews on every platform I can find on this place and physician.

I have the best Doctors office in the whole world. The doctors and staff are always kind ,nice and…read morealways greet you with a smile. Thank you All So Much.

The providers here are horrible. I've gone there a couple of times and they seem to be very nice…read moreand all but they are not. Krystal, Erika and Cruz are amazing they always have a positive attitude and are always so joyful laughing and all. But the provider Rodriguez and Quemado thats a different story. Not only have I been a witness of how poorly they treat their fellow coworkers I have also overheard them complain about us patients and talk poorly about us. Especially Quemado, she is the main one that complains about us patients. Although the 3 ladies make me feel welcomed when I arrive, I just cannot stand how unprofessional the providers can be at times. What happened to equality? Not just because they may have a higher education than the girls and us means that they can give us that poor treatment. That is totally UNPROFESSIONAL from Rodriguez and Quemado.

Let me begin by saying that this review is in regards to Dr. Evans who is at this location, as she…read moreis my primary care physician. I met Dr. Evans through a referral when I was laid up in a hospital bed at Baylor and was wanting to cut ties with my then medical team. I went to her office and basically interviewed her, I asked questions, things that didn't relate to my medical history to make sure that I was comfortable with her treating me. That was 7 years ago and I couldn't be happier to have Dr. Evans as my doctor. We have been through lots of ups & downs together regarding my medical health and she always remains positive as well as making me feel like she has my best interest at the forefront. On a recent visit Dr. Evans could tell something was wrong before I could even open my mouth to tell her. And when I left she told me if I needed anything before my next visit to not hesitate to contact her. I love Dr. Evans, I can't say that enough and if you are lucky, she can be your doctor as well.

Dr. Evans is the best of the best! She takes time to really listen and work through any concerns or…read moreissues. I have never felt rushed through an exam with her. She is also extremely knowledgeable with current research on best practices and medications. I've recently had issues getting through to the office by phone (which I've been informed is due to too many calls flooding their system and they are in the process of installing a whole new phone system to resolve the issue), however I've been able to message Dr. Evans through the MyBSWHealth app and get very prompt answers to follow up questions from a recent visit! She even responded to me on a weekend when she was not working! I don't want to refer people to her (because I don't want to make it hard to get appointments with her!) but if you're looking for a great doctor, definitely check her out! With regard to the overall office, I'm usually in and out in a timely manner. I've never experienced any unreasonable wait times and the staff has always been courteous.