This loan team is AMAZING. I am so happy to have taken my realtors recommendation. I work 8-5pm and…read moream a medical provider so it is really difficult to me to be away from my patients. Fortunately Guild and Debra's team including Tasha makes it super simple. I was able to upload all my documents and they would leave me emails or text messages if I needed anything. As closing approached they even arranged for an after hours notary. I couldn't imagine a more seamless process. Thank you so much Tasha, Debra, Aracely and the Guild Team! My gift basket was amazing!

Excellent Mortgage team and very professional and attentive to our needs. They stayed with us…read morethrough thick and thin and in the end gave us the best loan possible.

Outstanding customer service, both the local and corporate staff have been excellent.read more

Unfortunately an associate at the Neil location discriminated against me and made me feel…read moreuncomfortable and anxious to the point where I needed a new bank. I felt so much anxiety to close the account because of this person. Luckily this other branch was available! Michelle helped me physically closed my account at Mill and she was great, let me be clear there!! Thanks!

Todd and his team were fast, efficient, accesible, and kept me updated every step of the way . They…read morelooked for the best loan option for my needs and were honest and upfront. We hit some road blocks with the buyer of my house and todd and his team worked fast on their end to make my loan still work for my new home all while being supportive and encouraging through those difficult times. Todd and his team are good , honest, and caring people and that's a hard thing to find now a days. Thank you for treating my family like you would your own !

My wife and I have used him a couple times over the last few years, and have referred him to…read morerelatives and friends many times as well. We've never heard a single complaint about him or his company, and his ability to walk through some of the complicated mess of getting ready for a loan is a major high point in the process of working with him. I'm a pretty smart guy, but my brain melts every time I have to think about how credit works - he does a great job of making it simple and easy, and explaining the best route to get the loan that we wanted, and so on. I highly recommend Todd at Summit Funding.

Scott is a professional who is ethical, knowledgeable, and hard working. He is up front with his…read moreclients and provides them with really good, practical advices, and when followed, usually leads to their houses/commercial properties being sold very quickly. His civil engineering and entitlement experiences also enables him to advise his clients on structural/construction/environmental/entitlement issues on a potential home/commercial buildings or land purchase. This is invaluable to prevent them from potentially buying a house/property that is not so solid. He has great working relationships with the inspectors, mortgage lenders and title companies to facilitate smooth and expediteous closing of their real estate transactions.

From the owner: Real estate is a very complex business. Often times, there is a fine balance between risks and…read moreopportunities for a rewarding transaction. Because of that, it is important for me to focus on one client at a time, always keeping you as my top priority. My vast experience in all aspects of residential real estate enables me to: Help you with preliminary title reports and inspections including all necessary due diligence to ensure full disclosure and market-ready condition Avoid unnecessary showings by bringing only pre-qualified buyers Keep you updated on progress and promptly answer your questions 7 days a week Increase your net profit through expert negotiation Provide an immediate worry free move-in or move-out Ensure on-time closing by reviewing all paperwork and tracking the progress of the sale Ease your stress-level by resolving any problems that arise during the process

Have known Robby for a number of years both as a land lord and as our realtor on a recent purchase…read more Great guy that is always helpful and to the point, something that can be hard to find in many realtors that just want a sale. We were looking for a very specific house type and took several months of looking before we found what we wanted, Robby put up with all our random requests. Would recommend him and his team if you are in the market!

We had a more complicated situation selling our house but Robby helped us through the process. He…read morelisted our old home at a top listing price and we got above asking price! It was a smooth process for us as he did all the hard work for us. Robby and Megan know their stuff and will get you the best price for your home. He has great response time and has a great team behind him.

If you are buying a home and need a home loan, or better yet, before you find the home you want to…read morebuy, reach out to Jillian Heuer with Prime Lending - she is the best! My husband and I were referred to her for our recent home purchase and we could not be happier with the service we received. Before committing to Prime Lending, we did our due diligence and researched several other lending companies for the best loan to suit our needs. After comparing them with Prime Lending, a few of them had better terms so I took that information back to Jillian. She carefully listened to us explain exactly what we were looking for (our situation was somewhat unusual) then did more research on several types of loans and terms and was able to find one very close to the best I had found with another company. Jillian's customer service was so good that even though the other company's rates were a bit better, we decided to go with Prime Lending because the value provided by Jillian's service more than made up for the difference - and that was proven to be a great decision. Jillian really knows her business and worked hard to get us the best terms available. She was thorough, patient (I had a lot of questions!), and always replied as promptly as possible when we reached out to her. We had great communication with her - she thoroughly explained the details in plain language so we had no trouble understanding the specifics of the loans available to us and listened with a sympathetic ear when we hit a few bumps during our homebuying process. She works with all types of loans - conventional, VA, FHA, ARM, 30-year, 15-year - you name it, I'm confident she can find it for you. Also appreciated very much was the lack of a hard sell. She never tried to push us towards a particular type of loan or terms. Even though it was not part of her duties, she was able to secure a military discount for us with the title company, saving us almost $200 in closing fees. If you are in the market for a home loan, refinance, renovation loan, etc., my husband and I feel confident recommending that your first call should be to Jillian Heuer with Prime Lending.

Jillian was amazing during this whole process. She was recommended by our real estate agent and he…read morewas not wrong! She was extremely easy to communicate with and get ahold of during all steps of the process. She was communicative about where we were and what needed to get done. We didn't have the easiest file to deal with but she was the consummate professional the whole time. I would highly recommend her to anyone looking to secure a loan!

If I could give this place a negative star I definitely would because zero star isn't even worth…read moreit. This branch is absolutely horrible. I have had so much trouble time after time with the ATM machine. How in the hell is an ATM machine temporary out of service when you want to make a deposit. Depositing money means giving them money or giving them checks I've lost track how many times that service has been unavailable at this branch YET I could pull money out BUT not make a deposit. This makes absolutely no sense at all. So either the machine doesn't work at all or it'll work for some stuff but not other stuff, and half the time it doesn't recognize money when I try to deposit cash. I've absolutely had it with this branch next day off, I'm closing my account. In addition, the ONE time I did go inside, the teller was extremely rude. I'm DONE!!!

They, an employee and manager, were awful, awful awful and uncaring to me so I DON'T recommend this…read morelocation. The United Federal Credit Union customer service at this location at 1430 E Prater Way Hacienda Plz Sparks, NV 89434 needs to be much better. The only thing worse than training employees and losing them is not training them and keeping them. There is NO bathroom here for the public or even its members! That is the opposite of what United Federal Credit Union boast at its website, "United was founded in 1949 by people just like you who believed in the values of the community and who believed in service to one another. We're dedicated to serving you." Dear United Federal Credit Union, What part of ". . . service to one another . . . serving you" includes a public bathroom don't you understand? Because having ready access to clean, safe public restrooms is vital part of personal and public health. Adequate public restrooms are fundamental to human dignity, and are especially critical for people like my husband, a Veteran with military Service-connected Agent Orange-related damage requiring him to have frequent access to a bathroom. Shame on United Federal Credit Union for failing to support ALL our Veterans. This branch has the lowest ratings of all the United Federal Credit Union branches. Upper management needs to immediately improve the behavior of the Sparks branch employees because I previously wrote a review of a different branch of United Federal Credit Union at https://www.yelp.com/biz/united-federal-credit-union-reno-2 where I found the customer service at that other branch to be friendly, professional, adequate, and satisfactory. p.s. I checked all the one and two-star previous reviews here of this business as Useful and Cool. Why does this business' branch have so many of their negative reviews removed?

I had an outstanding experience with UFCU thanks to Erika Lua, Member Service Advisor, who truly…read morewent above and beyond. Due to an error that occurred elsewhere in the process, I was facing a time-sensitive situation with my auto loan. Erika immediately stepped in and worked diligently to ensure my loan was processed as quickly as possible. What impressed me most was her kindness, empathy, and professionalism. She took the time to listen and kept me informed throughout the process. UFCU is fortunate to have someone like Erika on their team, and she deserves recognition for the outstanding service she provides.

Jessica Smith was the BEST! She got us out of a bit of a pickle with unbelievable efficiency and…read moreprofessionalism. We opened a new account with her guidance she did this all with a big smile on her face.