I'm almost 78 yrs. old and have been with MVFP for a LONG time-at least 20+ years. Dr. Davey retired and I feel very fortunate to have Dr. Laura Henson filling that important role in my life. The office has *always* helped me, with prescriptions, whether in person and/or video appointments. I'm always comfortable there. Geri is a Godsend! read more

Since the "old" doctors left, this office is going down the toilet. It used to be a descent office, welcoming and effective. Since my former dr left (Dr Jennifer Smith) I wasn't able to see one of this new dr. I have been given 3 different ones in 5 months but could not see any. Not even one hour ago I still had hope to see a new one. Nobody told me that it was a video call. How can you do a video for a patient you never saw. It is amazingly ridiculous. Are these new drs willing to work or is it just a social status: I AM A DR..... Sorry but I have been myself a dr for many years in a different country: I was at the office in person, welcoming the patients (no need of an unsmiling and seemed to be bothered person) attentive to the patient and taking time to talk to them. The attitude I encountered in this office in the last months is surprising, shameful and unacceptable. It is so far from the Hippocratic Oath that I took, that these drs took. It is amazing but when back home I went to the portal and could not get into. It took a few minutes for this unsmiling and seemed to be bothered lady to take me out of the portal, meaning I cannot get my file to go to a new dr. This lady will have another visit from me because my file belongs to me. Please AVOID this office, but anyway I don't give a long time before this office disappears. It is a shame and embarrassing for the "old Drs", they had another view and value of the medicine. A pity that I cannot give 0 star; it is what they deserve. Dr Christine Colvin read more

I originally chose this practice to see Dr. Shayna Mansfield, who provided exceptional care. Unfortunately, the quality of the practice has declined significantly since her departure. The front desk staff, particularly Jerrie, is consistently unprofessional and unwelcoming. Furthermore, the office struggles with scheduling and communication; appointments are frequently changed to a different provider without prior notice, or canceled entirely without explanation. Due to these ongoing administrative issues, I cannot recommend this office and suggest looking elsewhere for professional care. read more

I'm sad to write this.... Since Dr Davey retired (after 25+ years as my primary care physician, he was amazing, great listener and took care of not only me, but my parents as well) it seems like they pushed out those patients and not allowed them to transition to existing doctors. (again my personal opinion). After reading the comments on here, I'm seeing a pattern of long term patients being forced to find other forms of care. It's unfortunate that continuity of care is not being considered for those of us that dedicated years to this practice. I tried to make an appointment with Dr Henson (as its stated on the website that is accepting new patients) and I received a cancellation email with generic reasons why the appointment was cancelled. If the new MountainviewFP isn't taking care of of patients, why have a website, phone number, etc? read more

I would give this practice 0 stars if I could after my recent interaction with them. My brother and I had both been patients of Dr. Collins until her recent retirement. We were sent letters stating that a new doctor would be taking over her patients. When I called last week to make an appointment for a prescription refill, I was told that the new doctor was booked until the end of June and that I would have to go to an urgent care to get a refill. WHAT???!!! Never in my 60 years on this planet have I had a doctor's office not offer to help me as an existing patient. (They did the same thing to my brother when he called to see why they had refused to refill a prescription he still had 1 refill left on.) After reading some of these other reviews, it seems this is their new standard of care. It's a sad day in America when you get better care from Amazon Medical (which is how I ended up getting my med refilled) than from your own doctor's office!! Needless to say, I will be finding a new doctor. read more

I have been a patient at this practice for about 13 years! Started with Dr Deadrick and then went to Dr. Jennifer Smith.. Absolutely LOVED their bedside manner, just amazing overall Dr's. Dr Smith has since retired, and I was promised to move to another Physician Dr Henson. I had made several appts through the portal and about 2 days before my appt they would be canceled? So I called and talked to the front desk person, she is absolutely rude. She advised me that Dr Henson was not my doctor and that's why i was canceled. After being with the practice for so long i was bummed because I had to look elsewhere for a primary care provider. Two weeks go by after my call to the office and i tried to log into the portal to get medical details for myself and my portal access was denied! I called the office once again and spoke to the rude front desk person and she made a comment "when i last spoke with you, you said you would find a new PC??" I said yes, because I had no choice!? she said that is why i was locked out of my records... I called left a voicemail for a office manager to contact me and yet to receive a call. Dr.Smith if you are reading this, you are missed and such an amazing Doctor read more

I was a patient of Mountain View Family Physicians for nearly 15 years. My doctor was Dr. Jennifer Smith. She left the practice at the end of May 2025. She was a fantastic doctor. Since that time, the practice has had a steep decline. I was treated poorly and was told that they weren't taking any new patients. Furthermore, the doctor who promised Dr. Smith that she would take me decided she wouldn't take me due to one of the prescriptions I take. I told her that wasn't a problem for me and that one of my specialist doctors would write it for me. That wasn't enough for her. To add insult to injury, the office manager was rude and unhelpful. I would give the practice zero stars. Patient care is something they don't provide. Bottomline, stay away from that practice. Most of their good doctors have left. They have 1 or 2 new ones, but they have little experience. If they continue on this path, I suspect the practice will close. read more

I was bummed when Dr Kirk left.. but... I discovered Dr Mandi Lim.. very good.. and actually kind.. office experience good.. they are very busy.. but that's health care.. staff is nice .. his assistant Geri(spelling) is helpful too. .. even did telehealth appointment to help with some forms.. very awesome.. read more

Over the last year, my sons keep getting charged for multiple annual visits and an annual visit means once a year. So guess who has to pay for their inability to put in the correct codes. I have twins and it happen to both of them. Also, I have been taking my kids to MVFP for over 5 years. In the last year it has gone to shit. Me and my kids are out and I suggest you don't go here. read more

Dr. Collins has been my Primary Care Provider for as long as I can remember, I will be 80 in 2026! I feel safe, informed and cared for in Dr. Collins hands. She explains everything so I can understand and will see her once a year for the rest of my life. Our son also is a patient of Dr. Collins and we both Lover her. The Staff is very friendly and professional. read more

Stay away from this so-called medical practice. They had most their doctors leave in the past few months. They cancel any type of appointment you may have had with them with no apologizes. This practice is a dying medical office. Find something else. I suspect the doors will soon close. They have gone from a staff of two to a staff of twenty. The loss of their doctors was handled very poorly. Very secretive. Left SO many of their long time patients, like myself, in the lurch. The office does not care at all what happened to the patients. Again, this is not a viable practice to expect medical services that you can trust. Look elsewhere. You've been warned! I was a patient for 30 years, as was my husband. In the past, it was a thriving, professional medical practice. Those days are done. read more

I needed to make an appointment for a simple, annual health check. I work in the schools, so summer is really the time I have to go and get this done. Upon arrival to my appt on July 19th, the office staff told me my appt was cancelled as the doctor called in sick and they left me a voicemail to let me know. Never received the voicemail, annoyed but whatever, I can reschedule. Being back at school, I had to take time off work and move my entire schedule around to make it to the rescheduled appt. This morning, 3 hours before my scheduled appt, they cancelled again, as my doctor called in sick. Again. Staff were extremely unapologetic as well. I understand things happen, but it's hard enough to find a good physician's office for annual check ups without being cancelled on repeatedly. I had to change doctors as I cannot keep rescheduling to accommodate this doctor's needs. read more

Zero Stars for a cancelled appointment on 11/20/25 without notice. Receptionist said they called to notify me the day before, 11/19, but no incoming calls from their office appeared on my call log, or in my voicemails. I even confirmed this with my phone carrier. And to add insult to injury, she said they couldn't leave a message because my voicemail was full. Not true. No calls, no voicemails from anyone in their office. They didn't even attempt to text, email me or leave a message on the Patient Portal. I wasted my whole morning driving in freeway traffic, in heavy rain for NOTHING. If I'd been the one to cancel last minute, I'd be charged $50. The entire office staff, from the Billing department to the Office Manager and Front Desk are incompetent beyond belief. This experience is the last straw with this practice. This is just one of many incidents that have occurred over the years. Don't waste your time and money here. read more

Do you like being treated poorly? Do you like being treated rudely by office staff?? Do you like a doctor's office who won't help a simple medical procedure? Then Mountain View family is perfect for you! Let me explain the tea. I was a patient with them for many years, when they were located In Arcadia. And I generally enjoyed the service I got there. Their prices and fee schedule seemed fair. However, fast forward to present day. I got an Injury that required stitches. They explained to follow up with Mountain View. When I called today to schedule they stated because I had not visited them in a few years (about 3 years, due to COVID and work) they said I would be considered a new patient and wouldn't not take appointments till 3 months out! I need my stitches out sooner. They would not work with me. Saying I would have to wait till November. I was open to anybody. Just a bit of humanity is needed in this situation. But They kept their hardline stance no help till November. Despite my pleadings that I was a patient for many years (6 years).This was such a simple thing to get done. With any doctor. This whole Review could have been avoided. They clearly only care about the money and not patient care. Probably to pay the rent on fancy new Scottsdale digs. So if you are new patient go somewhere else. Imagine that was your loved one? Loyalty in this industry is lacking. read more

I was with Dr Kirk when she was still at DRFP. I didn't originally follow her to this practice because I was laid off and ended up working at a different job in Avondale. So I had chosen to go with a doctor in that area. Now that I have a different job (yet again), I am back with Dr Kirk. Yay. So yes, I am biased with her. However, the facilities here are clean. Front office staff is nice & friendly. Dr Kirk's MA was also very professional. So all those things contribute to the perfect score. The best thing about this office is the masks are optional. DRFP & My Avondale doc did not have that option. I really have zero complaints about this practice. Although they do not have an lab in their office, Sonora Quest is directly across the courtyard so that also makes things convenient. Would definitely recommend this place to others. read more

My review is based on office staff only. I want to say I absolutely love my PCP Dr Wheeler. She was at another facility I was attending and I wanted to follow her to her new facility. She was diligent and sent letters to her patients letting them know where she'd be and to establish care at her new facility. From there it's just been a nightmare. I called when I got the letter and first rep was rude. Never told me her name, was incredibly short with me that I couldn't establish care until the doctor was at that facility and hung up on me. Yes, that is correct, hung up on me! I wait until after date the letter says she's officially be there. I call again, the person who answers does not tell me her name. I want to point out I work in healthcare and have worked most major facilities in the valley. As customer service you answer the phone with "thank you for calling (name of the business and your own name) how can I help you". I never get a thank you, their name of whom I'm speaking with, it's unusual but I guess it's how they do it. When I inform the rep why I'm calling. The MOMENT she hears for what doctor, she tells me she's out on maternity and hangs up on me. No time for me to respond and ask questions like when can I call back. Nothing. I wait a month and call again. This time I get a different rep. The tone of voice is different, she sounds nice. She lets me know I can't establish care, the doctor is out on leave. I explain the situation and she informs me they aren't permitted to accept me while doctor is out on leave, I can call back when she returns. Date unknown. 4th time should be a charm right? I wait another month, I call again. Guess my luck sucks because I'm positive it's the same unfriendly person from the first few calls. Told she's out on maternity and hangs up on me. Which is completely inappropriate to do to a patient. Offer solutions. "I'm so sorry, the doctor isn't here would you like to establish care with another physician in the office?" Or "I'm so sorry, I'll send an email to the MA, it won't be checked in the doctors office but at least the request will be there." Maybe even say, "I'm so sorry, although we can't take your request at this time, we're predicting she'll be back this date. Or we're unsure of her return date. Please feel free to call every few weeks to check on the status". There's zero customer service from one specific person who answers and she gives standard yes/no and tries to hang up. 5th call about another month later, I know most people would blow off this office but I love the doctor. I don't want to jeopardize my healthcare with someone who listens to my needs over a desk employee who's rude. I call again and thankfully someone different answers. I know it's someone different because although she doesn't tell me her name either, she doesn't hang up on me and allows me to speak. She tells me the doctor isn't taking new patients and is full. I'm stunned and livid at this point because I've been calling monthly at this point and now she's full and I never got a single opportunity to establish care despite staying on top of things. I explain the situation to her and she asked me if I needed an appt now. I told her no I'm not sick but I want to establish care before all her spots are taken up and that's exactly what happened. The woman told me that if I don't need an appt they can't help me but to call back when I do need an appt and they'll have a message sent over to the doctor to see if Dr Wheeler wants to even take me back as a patient. I hang up and wait months until I need a doctor. Without going into details there was an ongoing issue Dr Wheeler has been monitoring me for. I'm starting to see bad symptoms now. I call today and need to get set up with her. The rep simply states she's not taking new patients and tries to hang up on me. I stop her and tell her to wait. I'm trying to talk, she cuts me off. She's 100% checked out mentally and doesn't care what I'm saying and keeps trying to hang up. I'm getting frustrated and my overly peppy customer service voice is slipping and I tell her if she'd just let me finish. But I try to keep it together because she's already tried to hang up on me and I allow her to treat me like yesterday's garbage because I'm desperate to see a doctor I love. Finding a good doctor is really hard to do. I don't want to lose her. Because I pressure her into listening to me and it just hanging up. She sounds annoyed but finally transferred my call to my doctors MA. Of course I'm literally crying while leaving a voice mail. I'm so upset. I'm trying to keep my cool but I'm positive this is the same person, although she never tells me her name and I was ready at my desk to write it down and launch a complaint this time. I suspected I would get her on the phone again. To whomever runs this medical practice I want you to really look at your office staff. This is an issue. read more

Love this medical team and office. Really like that Sonoran Quest moved in the complex too! read more

Mountain View Family Physicians - Good reminders ....on the wall! Thanks for the check-up today Dr. Henson great staff, super fast check-in and medical assistant too - Family Practice Near Me - Scottsdale, Arizona

Dr. Wheeler is amazing. I have had many doctors in my life. She's absolutely the best. Wish all doctors could be like her. She listens and truly cares about her patients. I had her before she moved to this clinic and I was lucky enough to accidentally find her in this clinic. read more

This used to be my family physician office for years! I used to go to Dr Deadrick but she hasn't been practicing at this clinic for a few years now. Unfortunately, their customer service needs to be improved. You know what annoys me the most? They are a family physician office, but they don't want you to be seen for two different things due to insurance purposes so you have to figure out what is more priority and come back for the other issue. If I see the dr, I should be able to just ask about any and all concerns I have, right?!! I actually am leaving this family practice and looking elsewhere because they only care about the money first before their patients. Goodbye to my 7+ years of my patronage! read more

Over the last 5 years, I have seen Dr.Henson at MVFP and couldn't be happier with my experience. Dr.Henson truly cares about her patients and takes the time to listen and understand. She has been so easy to work with and if I ever needed any sort of PCP referral, I have always received it with 24-48 hours! I feel lucky to have such a great relationship with my PCP and to feel genuinely cared about. With the office staff, I have never had any issues and always have had good customer service- if I call for an appointment they get me in (even if it's last minute) and use their online portal for billing and messaging which has made it pretty easy. If you are looking for a great PCP, highly recommend checking out MVFP and Dr.Henson. read more

This was the absolute worst experience I have ever had. The staff was so rude. When I called in to check on a status that I had been waiting on for over a month. I had only been there one time. When I did not remember my doctors name they told me to look it up and call back, instead of just taking my information (name/dob/etc.) My biggest complaint was that I was asked about vaccinations 5 separate times. I understand that this is part of the nurse and doctor's job. When I gave my answer doctor "Kirk" was nothing but disrespectful and belittling to my answer. The reason I came in for the visit was not even discussed and instead just given a prescription with out hearing my thoughts or needs as a patient. I will never return to this office. read more

Always a great experience! Rarely have had to wait too long, and appointments are a smooth process. The physicians are knowledgeable and effective, while being friendly every time. Couldn't recommend enough! read more

I started coming here about 4 years ago, when we first moved to Phoenix, and MVFP, accepted my insurance. Originally I saw another Dr., but after she left, I started seeing Dr. Laura Henson. What incredible "bedside manner", she is always so pleasant to talk to, always has positive things to say and was totally reassuring during a recent second mammography. When she needed to refer me to a specialist, they have been exactly what I needed, and excellent choices. Dr. Henson even took the time personally called me after having a breast biopsy, now that doesn't happen everyday! I highly recommend her. I wish that they didn't move up to Scottsdale Rd., just a little further for me now. Offices have windows, but the waiting area doesn't seem as nice, much smaller. No problems with staff at all, they all were professional. read more

I've been a patient of this practice for many years. First with Dr. Riley, until his retirement. I've been seeing Dr. Mandy Lim for a few years now. He is a good listener. He takes my concerns seriously. I have no complaints read more

Dr. Smith and all of the staff at Mountain View Family Physicians are outstanding. I have been seeing Dr. Smith for 23 years and recommended her to countless friends. She is extremely knowledgeable, empathetic, compassionate and tough when she needs to be. She has a great sense of humor. Most importantly, she never rushes me out of there, and patiently answers all of my questions. I moved to another state for 3 years but still came back to see her for my checkups, etc. Also, the patient portal is great for emailing the doctor. She must work 24/7 because I get very timely responses. She definitely cares about her patients!! read more

I saw Dr. Laura Henson. She has a great bedside manner and I really liked her. Unfortunately, she is reckless at prescribing for hypothyroid patients. My TSH blood test results came in very low, meaning I needed to lower my prescription from 150mcg - a level it had been at for some years. Previously, whether through specialists of GPs, changes to prescriptions had never been by more than 25 mcg. Dr. Henson, however, insisted that my dosage had to be reduced by 1/3, all the way to 100mcg. She said, through two assistants, that she was sworn never to prescribe something that could endanger a patient. So, what would be more dangerous? Going down to 125mcg and testing again within 60 days, or going down by double of the most I'd ever been changed before? I know the answer. But Dr. Henson had to do it her way. No sensible compromise. As a secondary, unsurprisingly, because my TSH is out of whack, my bad cholesterol levels also rose. There is, after all, a known link between thyroid illnesses and cholesterol. However, I was advised to lower my red meat intake. I rarely eat red meat, and have proven a long time ago that my cholesterol is not dietary. But doctor knows best? Well, s/he should. But Dr. Henson doesn't. read more

I was referred to a physician by a friend and just called the office and asked if they were accepting new patients. The rude woman that answered the phone said No and I asked if they had a waiting list and she said Um no. I told her that they needed to update their website because only 2 of the doctors had listed that they weren't accepting new patients. She just sat there in silence. Practices should really consider hiring better front office personnel. They are who everyone has to interact with and because of her rudeness I will never bother again trying to get in to see the doctor who was recommended. read more

I love my doctor and this office. Everyone is friendly and it feels like my wait times are very small if i have to wait at all. That is a rarity!! Dr. Norley is wonderful. My exam was thorough but more that just a exam. It was a conversation as if talking with a friend. No judgements...just friendly and caring medical help and advice. I have had great experiences with each member of the staff here also...from the front counter to the nursing staff. I also like the patient portal, which gives me access to my information as well as to the doctor! The office location is also convenient to my home. I have recommended this practice and my doctor to my friends and family and I will continue to do so. read more

Worst experience in my life and I didn't even make an appointment. LAURIE at the front desk was rude and shouldn't be answering the phones. I called to make an appointment and when I realized they moved, I apologized and said I would like to cancel my request and I sincerely apologized for wasting her time. Laurie then abruptly hung up on me! She was rude during the whole conversation but I chose to ignore it, thinking she was just not a talker or a very cordial person but when I called her back to ask her why she hung up on me, she said "well you apologized for wasting my time so I took that as the end of the conversation". Bad idea to have someone like this represent your office. I will gladly look somewhere else. read more

Bad, Bad, Bad! Poor delayed communication. Need to get in for some testing, called and emailed several times to no avail. Money seems to be their main drive as get emails about the flu shots and annual exams to get no help, but they can't seem to call me back when I desire services. I , likewise, had problems with the MA and the service is consistently poor. The approach seems to be counterproductive for their quest of profitability as we won't tolerate this. Bye, Bye, MVP! read more

The front desk staff is not courteous. Took over 23 minutes waiting on the phone just to talk to the receptionist. They were unable to address my concern about an appointment. I told her I needed to do it virtually she said that would be okay but have to wait till the following week. Come to find out she scheduled an in-person appointment. She also hung up on me without saying goodbye or formally ending the call. When I am due for my next visit I will be taking my business elsewhere. read more

I have been a patient of MVFP for almost 10 years. The doctor I normally see (Shayna Mansfield) moved to another practice so I made an appointment with Laura Henson. This review is an update to my previous and they lost 4 stars. Actually if Yelp let you rate 0 I would for the following reasons You have to make an appointment to make an appointment - I was told I had to have a meet and greet before I could make an actual appointment (yes ridiculous) You have to make an appointment to get a prescription refill, even though I have been taking the same dose for my thyroid for over a decade They tell you to come 30 minutes before your actual appointment time - (WTF?) The Medical Assistant was rude and told me I couldn't talk about prescription refills during a meet and greet - my insurance wouldn't cover it. (That is the Dr. Policy, not my insurance). They usually take about 5-6 phone calls to finally return a call. This practice cares more about getting co-pay money than their patients. I not only walked out, but I will be sure to tell anyone how horrible this place is. I made an appointment with Abrazo and was able to take care of everything in 1 visit, where Laura Henson was going to make me come 3 separate times. If you want doctors and staff that are reasonable and care about patients go somewhere else. read more

I am usually not one to leave bad reviews but my experience with this office was so poor, I felt inclined to do so. I was looking for a new Dr. and called to make my annual Well Woman's exam with Dr. Mansfield. The receptionist informed me that before I was able to make the actual exam appointment, I needed to schedule an initial/consultation visit, and that they could schedule the exam afterwards. I agreed and came in for the initial visit. The visit was fine and the Dr. inquired if there were any medical issues going on that I specifically wanted to address. I shared a few things with her that I wanted to be sure were addressed in the next visit. She sent me away with some blood work orders and told me that we would discuss the lab work and complete the exam when I came back in. I got busy and wasn't able to make it in for the blood work or the exam, and in the meantime, received a bill in the mail for $150! My insurance covers the cost completely of any annual Well Woman's visit so I was very surprised by the expensive bill. I called the billing office to inquire. They informed me that it was coded as a sick visit but said they were confused because in the notes, it indicated I called for a Well Woman's visit. They said because I expressed "concerns" in the initial visit (which the doctor specifically inquired about), that the doctor coded it as a sick visit instead. Mind you, no exam/tests of any sort were conducted, I literally went in for the appointment because I was told I had to as part of the Well Woman's exam process. Long story short, I ended up having to call a total of 5 times (no exaggeration) to follow up and see if the doctor would re-code the bill accurately. The first 4 calls to the billing office, I was told they would talk to the Dr. and get back to me, which never happened. Ultimately, the Dr. refused to re-code the bill because no exam occurred (which, if you're picking up what I'm putting down, literally could not have occurred under their current policy of initial visit before exam). On top of that, after finally receiving that answer and agreeing to pay the sick visit cost, they told me they had sent it to collections!!! (which was also ultimately incorrect). Either way, I feel like this office scams you for your money and the communication was horrible. Beware! read more

I have been seeing Dr. Henson for almost 5 years. She has great bedside manner, is courteous, knowledgeable, and very approachable. She is my PCP and aside from assisting me to maintain and improve my health she has also gotten me through a few challenging health issues. I am giving her my highest recommendation. read more

I've been a patient here for about 4 years now, initially Dr Deadrick was my doctorr, when she left I became a patient of Dr Norley. My experiences with MAs has been a mixed bag, but as far as providers go, I've had only fantastic experiences with both of them. Great bedside manner, competent professionals. I'll continue to recommend to other friends and colleagues. read more

So maybe I was spoiled by my old dr's. they called in refills the same day, they returned calls the same day and they could manage to schedule appointments without mucking them up. Mountain view is different. I am in the midst of a gout attack and they cannot call anything in because they haven't seen me recently. I was in there 25 days ago. Two days ago I called ahead of time for my refill of meds. And they didn't call me back so I called yesterday and didn't hear anything. Called this morning didn't hear back. I called back at 4 and never got a response. Finally went in to the office on the way home and the very nice office manager Trisha helped me. But the dr wouldn't call in the meds that I needed for my gout and they didn't realize that I needed my monthly meds called in. These people are clowns. Very upset. I will never go back there. read more

I am so happy that I am a patient of Dr. Jennifer Smith. She helps me not take my self so seriously, but she does take my health seriously. She always has time to spend with me as I ask my many questions. I never feel rushed when I am with her. She is so very human and real and knowledgeable. And she is such a good health coach...noticing what I do well and encouraging me to do a little bit better. She always responds to my Portal messages in a timely manner, and makes herself available for emergency visits. I admired her from afar for many years as she was my dear friend's doctor. I am so grateful to have her as my doctor now. read more

Been seeing Dr. Smith ever since she was a resident and have no regrets. Yes, there are times when I wait even though I had an appointment but attribute that to her willingness to spend whatever time is needed to meet the patients' needed. (I've seen doctors who booked 6 patients per hour and worked hard to be out of the room as quickly as possible.) The front office staff could be better but that's true of most medical practices. The patient portal works well and has be pretty efficient in picking up lab results and getting basic questions answered. read more

I've been going there for nearly two years with no problems and through some administrative quirk of a missing $129 they "discharged" me from the system and won't reinstate my account. Doctor Davey is a great doctor but the practice is bogus considering that they will drop you in a second over $129. I guess it's the doctors that take the Hippocratic oath, not the practice. read more

I have been a patient at MVFP for close to a decade. No more. Because I had not been in for several years (god forbid, good health!), I was told that I had to be scheduled as a new patient, and my GP would be unable to see me until February. Perfect, I'll just wait out this illness and hope for the best! And as some other reviewers mentioned, MVFP's practice of allowing but ONE issue to be addressed per appointment for "insurance issues" is beyond annoying (I had been advised similarly) and clearly motivated by concerns about their bottom line, not hard and fast rules from insurers. Take your business, andhealth, somewhere else. read more