When the time came to find a place for our loved one, we had no idea how emotional and overwhelming…read morethat process would be. It was a truly tough decision, but from the moment he arrived, Braybrook made us feel we had made the right one. From the moment you walk in, it doesn't feel like a facility. It genuinely feels like a home. The care and attention put into the environment, the upkeep, and the atmosphere is immediately noticeable. It is warm, clean, and inviting in a way that put our whole family at ease. What stood out most was how the staff treated our father as an individual, not a patient number. They made the transition so much easier than we ever expected. They were flexible when our family had needs, honest and direct when we had questions, and consistently went above and beyond. That kind of care is rare and it means everything when someone you love is depending on them. Their activities program is very creative-thoughtful and unique, and clearly designed with real intention, accommodating residents of all different abilities and mobility levels. The secure outdoor areas are a wonderful touch. Knowing he could get outside, feel the sunshine, and have a change of scenery safely gave our family peace of mind. Even at the end of his life, the staff treated our loved one with tremendous respect and dignity, and made sure he was comfortable and at peace. That is something our family will never forget. If you are searching for a place for a loved one and dreading what you might find, we could not recommend this facility more highly.

I am so grateful to Braybrook for everyday that my sister was at the facility. The office staff are…read moreso kind and knowledgeable. My sister had a ribbon cutting ceremony upon arrival to enter her room and new home. The staff are superb. Everyone I met had a relationship with my sister and gave her the best care and love. I loved the activities they chose to do with the residents. Our family kept up with all the activities because they post on Facebook with wonderful pictures. I have saved them and now have many pictures of memories. Everytime I have been at Braybrook the place smells and is clean. My sister's bedding and clothes were always clean. Braybrook has a wonderful patio the residents can go out onto where there is shade and sun, a butterfly garden, plants and the veggies and herbs the residents helped them plant and watched grow in the grow boxes. I love Braybrook. I am so glad my sister was there for her time.

My friend has been in and out of Oak Hill Hospital and Tampa General. They put them in a couple of…read moredifferent nursing homes that didn't take very good care of him. Now he's at Windsor Woods and they're taking good care of them and they're giving him the physical therapy that he needs so he'll be able to go home. The nurses are nice so is the rest of the staff. They even let people go outside that are patient and have a cigarette if they'd like to. I mean a lot of these people are very elderly and if they decide they'd like to smoke, then let them. This is a nice place.

This rehab center is horrible. the food is disgusting, the nurses are rude and the assistants don't…read morecare. The administration personnel lie to patients about their stay and invoices. I would NEVER recommend anyone to stay there, NEVER. They have separate remotes for everything. the lights on one, the TV is on another, and the nurse call bell is on another. This is clearly a 1-star facility. Don't send your family member there!

My mother in law had excellent care at this facility. She was on Hospice care but the staff at…read moreBrookwood are very caring and attended to all of her needs. They administered her medications as prescribed by Hospice. My mother in law was very comfortable with all the staff.

I would definitely not recommend this place to anyone. My Husbands Mom was very ill - last stages…read moreof Dementia. My husband was looking for a place that was good enough for Mom. He met the Director who was so very nice and understood his needs. Unfortunately her understanding of Moms and my Stage IV cancer needs led her to offer comforting not only at work but in her home after hours. Mom died a month later and they are still comforting each other a few nights a week..

When I first toured Vitality Living Hudson, I was convinced I had found the right place for my…read moremother. The facility is beautiful, welcoming, and the staff I met seemed caring, professional, and genuinely invested in residents. I left feeling relieved and hopeful during an incredibly stressful time. Unfortunately, everything fell apart after I paid the deposit. Communication became nearly nonexistent. Days would go by without updates, and the assessment I was told would take place never happened. Instead, the assessor, Bernice, apparently contacted my mother's rehabilitation facility and asked the social worker for her cognitive score. According to the social worker, when she provided the information, Bernice's response was simply that my mother "seemed like a better fit for Memory Care." What makes this especially frustrating is that the rehab social worker specifically stated that my mother was relatively independent, was not a flight risk, did not require personal care assistance, and primarily needed medication management. No one from Vitality ever called me to discuss concerns, ask questions, or explain, or even tell me their decision! In fact, I learned that my mother had been declined only when the rehab social worker called to provide my mother's discharge date and asked where she should be discharged. When I explained that I was waiting for Vitality Hudson to complete its assessment, she informed me that Vitality had already declined my mother. Imagine the panic and anxiety of learning, from a third party, that I needed to start the entire assisted living search over again--from 1,500 miles away--with only one week's notice before my mother's discharge. I immediately left a voicemail for Kyle, the sales representative I had been working with. Throughout the process, he seemed kind, responsive, and competent. However, four days have passed since that message, and I still have not heard from anyone at Vitality. What saddens me most is not that Vitality determined they were not the right fit for my mother. That is their decision to make. What is disappointing is the complete lack of communication, follow-through, and basic courtesy during an already difficult family situation. If someone as persistent and organized as I am can fall through the cracks, I worry about what might happen to a vulnerable loved one in their care. Sometimes blessings come in unexpected ways.

Words cannot express my appreciation and heartfelt thanks to the amazing staff at Vitality Living…read moreHudson. We moved our mother to the facility (then, Windsor Woods) in July of 2020 and she remained for 4.5 years. I visited frequently, usually for several hours each visit. I highly valued the facility, itself, and actually witnessed a compete building remodel of the common areas in the summer of 2023. The daily activities, food, and services offered were beyond expectation. The staff, of course, is the key to any successful business, particularly elderly care facilities. Over the past 4.5 years, I met and truly cherished a plethora of amazing people, on staff. Med Tech Annie Lambert was beloved by Mom and truly went above-and-beyond her job description and duties in caring for her. She is priceless and will be sorely missed. Director of Wellness Bernice S. was the consummate professional that was always thorough, thoughtful, responsive, understanding and reliable. Bernice is the cornerstone of the community. Wellness Supervisor Lisa L. was so appreciated for her thoughtfulness, attention-to-detail, responsiveness, and could be relied upon to answer any and all questions. Both Bernice and Lisa maintained continual communication with me regarding Mom's health, medication, general well-being, and more. Staff members that made an enormous positive impact on me in their level of kindness, professionalism, generosity, empathy and personalized attention include Med Tech MaryEllen H., LPN Kai, Activities Director Johnathon T., Driver Kenneth, Cook Kim, Housekeeper Linda, Concierge Lee, Concierge Lynn, Community Business Director Terri C.S., and, of course, Executive Director Lara K. Thank you all. The facility and amazing group of employees were truly a blessing and I highly recommend Vitality Living Hudson.

Top notch care ! We moved my brother in law in about a year ago and they have been great! He came…read morefrom Illinois and has continually gotten better every day! They go above and beyond with care ! He absolutely loves it there. All of the staff has been outstanding and are genuinely supportive and caring. We are so blessed to have found such a wonderful place for him to live. Thank you GV

Hay, you out there wanting to retire in Florida take it from me a war time disabled veteran please…read moredo not be a real stupid and come here to Grand Villa in Newport Richey Fl because the feelings I get from the staff who are mostly way overweight are Prison guards the only thing is there is no bars on the windows. This is a very sick,sick place. The food is getting very little the help quite regularly the rooms are small and the cost is very high.You have to wait sometimes when most times the two elevators are broken and only four wheel chairs walker older folks want to either go to lunch or go to their paid rooms.The building is five stories and I actually feel like as a prisoner at age 77 so so so many rules and more made up rules. I am and never have felt anger in my whole life but being at this Grand Villa is a night mare bad. Please, do not think of wasting your hard earned money here at Grand?#$@ Villa. Yours Michael and cute little dog Mazy. Wish I had photos but you have to see it to believe what I say is true.Thank you for your reading this long true review.

I've been here over a year now and guess what it's going down hill faster than a hooker on a John…read more!!! they have lost or fired so many good cna's yes a few needed to be canned!! they have lost some very good nurses an replaced them with bottom of the barrel people !! Ive had a medical issue for over a week and was told today that it would be 8 more days until they can take me to see a specialist!!!! so nevertheless, I wouldn't recommend this place to anyone you care about........

I'd give zero stars if I could...I would recommend sending your family anywhere but here. It's…read moreFILTHY, always short staffed, nurses do more pills than they pass, management is a joke, highly unorganized and patient care is absolutely the last priority of management and the company. Worst place I've ever worked for. I'm not sure how the health dept hasn't shut it down for how disgustingly dirty it is. The CNAs are usually given 15-20 residents each, and expected to do cigarettes time, and expected to serve all meal trays, and charting. Residents are lucky if their CNA is able to get to them every couple hours. No place to send an enemy, never mind a loved one