Best store ever! Best owners. They make sure everyone…read moreleaves happy and feeling beautiful.

Customer service is a 10!! What a lovely boutique shop in Cape Coral at The Westin Tarpon Point…read morePromenade. A wonderful selection of tops, pants, dresses, shoes, handbags and accessories. Check this place out for vacation wear and fabulous outfits for a night out or a special occasion.

The best personalized hats! They carry local areas, perfect for a gift or to show off your…read morefavorite place on earth!!! Stop by and speak to Cheryl, Gayle or Robyn! They are so accommodating and will order you whatever you might need! Stop by!

Very cute one of a kind shop in downtown Fort Meyers…read more Lots of fun merchandise, great selection of summer dresses, a bit for everybody style and price wise. Nice and clean fitting rooms, cool decor,decent customer service. They also sell jewelry, purses, a bit of everything. Great place if you are on vacation and need a dress or if you want to freshen up your wardrobe!

*****Not curvy friendly****** I went here with my boys to…read morepick up an outfit for dinner. We were disheveled from the Beach and we were not greeted while others were. Prices were great and I was ready to make a purchase. The outfits were very pretty but nothing above size XL. I felt unwelcome and uncomfortable. I went elsewhere.

Brought my wedding dress here for alterations. It needed to be hemmed a little bit. My dress was…read morefairly simple, with only two layers of fabric and a shorter train. This was not a lace dress or one multiple layers of tulle/ballgown style. Unfortunately, when I picked up the dress, it was way too short and you could see the tops of my toes. I wore the same heels for the appointment where they pinned the dress for hemming and when I picked it up after it was hemmed. The dress was over hemmed by approximately two inches. I went from wearing a pair of 3.5 inch heels to having to find a pair of kitten heels in order to make things work. This was very disappointing. While I voiced my concerns of "is this too short?" in the store, I didn't really raise a fuss. I had to pay when I dropped the dress off, before the work was done, so it was already paid for....and what would the solution be, anyway? The fabric can't be put back on once it's cut off. I am, however, giving two stars instead of zero because the service was fast with a quick turnaround to pick up my dress, and overall reasonably priced.

I loved it here! What a little gem! I was driving by and wanted to see what they had. The second…read moredress I tried on I ended up walking out with! Amazing shop with hundreds of dresses. They do alterations there!

Terrible telephone messaging. Our item was picked up several weeks ago & the notification message…read morecontinues daily on our phone???????

First visit to BTS, for slacks alterations. They did a great…read morejob, were reasonably priced, and slacks were ready in only a week. Very pleased!

A few weeks ago, we went in to get my son fitted for his prom tux. At first, everyone was very…read morefriendly and we were excited for the experience. Unfortunately, things took a major turn the night of prom. When my son's friend opened his tux bag at the hotel room, there was a very strong cigarette smell coming from the tux. These are minors getting ready for prom, so that was pretty shocking and unpleasant right away. Then my son realized his tux pants were way too large. He noticed a pin still stuck in the pants (photo attached), pulled it out, and immediately stuck his finger badly enough to bleed. Leaving tailoring pins inside a finished tux rental is completely unacceptable and honestly dangerous, can even lead to disease. Also the pin was probably there because they needed to be altered. No other reason I can think of. Because the pants were falling down, we had to rush to Dillard's right before prom started to buy an emergency belt just to make the outfit wearable in time. I called Crystal, the owner, hoping for help or at MINIMUM an apology. Instead, she immediately became defensive and stated she was "too busy" and "with other customers right now." She insisted the pants fit him perfectly, which essentially implied we were being dishonest, despite the obvious pin left in the garment and the fact that the pants were unusable without buying another item. What shocked me most was not even the mistake itself, mistakes happen in business. It was the complete lack of accountability, concern, apology, or attempt to resolve the situation. As a business owner myself, I cannot imagine responding to a customer this way on such an important night for a teenager. And after my son brought his friends there. Gross. Prom is a once-in-a-lifetime event, and the added stress right before the dance was incredibly disappointing. I would strongly recommend others double-check their alterations and garments carefully before leaving the store or steering clear.

After being told I needed 10 days to get a tux rental at Men's Warehouse I went to The Tuxxman…read more. They had no issue in getting me a tux in 7 days. The tux was perfect and I received many compliments. The entire experience was flawless and I highly recommended this establishment.

I went here this afternoon and it was nicely stocked. As for the staff members, they were very…read morehelpful but I don't know if I could say they're friendly. As I was walking around the store I noticed the taller gentleman paying particular attention to me. That was a red flag to me. I continue to walk along the aisles and I look over and I notice he is staring me down out of the corner of his eyes. Finally as I'm checking out they ask to see my ID to make sure that my credit card belonged to me. Interpret this as you may but I believe they assumed I would steal something or commit credit card fraud. This store is located in a low income neighborhood so I don't know if they have to be on guard because they encounter these things often but I didn't appreciate it. I pray for the day when no one will discriminate against others because of the color of their skin.

This is my fav beauty supply store! They have a huge selection of hair, and they also have the…read moreX-pressions pre-stretched braiding hair that I always struggle to find. Their lace fronts are really good quality - no shedding and very soft. I've gotten many compliments. A little pricey but worth the price in my opinion - you get what you pay for! The staff is really nice - I'm always greeted upon arrival (the taller gentleman is so sweet!). And also - they actually pick up the phone when you call! Lol.... I know it may seem trivial - but I live far from the store and I love the fact that I can call and make sure an item is there before having to drive 25 miles. The pricing for products is pretty reasonable too.

I purchased an off-the-rack gown from Loretta Violanti's bridal boutique in Florida on March 15,…read more2026. The retail price was stated as $598, and I was told I was receiving 25% off because the dress was off the rack, bringing the price to $475. Since I live in Michigan, I brought the gown home for alterations locally. When I picked the dress up from my seamstress on May 20, 2026, I noticed the original tag attached to the gown stated: "Instore gown $425 - Take home today." I immediately contacted the store and provided a photo of the tag, simply requesting a refund of the $50 difference. Unfortunately, instead of resolving what seemed like a straightforward issue, my concern was dismissed because several weeks had passed -- despite the fact that I informed Loretta the dress had been with my seamstress during that time. I was also told my seamstress "took too long," even though the alterations were completed exactly within the timeline I requested for my daughter's wedding. I was offered possible store credit instead of a refund, which is not practical given that I live in Michigan and have no reason to shop there again. I also never received documentation confirming any store credit. Loretta's unprofessional email response to my request for the $50 credit provided no offer of store credit and attacked me personally. The boutique itself has beautiful gowns, but my experience with customer service was disappointing. Basic customer service principles such as responsiveness, empathy, accountability, and consistency matter just as much as the product itself.

Laura was wonderful with our bride. She felt like a princess. She found her perfect dress!…read moreWonderful experience!