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    Jennings Dwight DDS

    5.0 (1 review)

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    7 years ago

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    Laguna Creek Orthodontics - John
Registered Dental Assistant

    Laguna Creek Orthodontics

    4.8(80 reviews)
    34.9 mi

    Dr Wu is the best Orthodontist here in Elk Grove…read more I have had 3 kids get braces here. And they do not dread going there. As an adult Dr Wu has helped me as well. Coordinating with my oral surgeon and helping me with a favorable outcome.

    I was referred to Dr. Wuu by my son's pediatric dentist. After reading all the positive reviews, I…read moredecided to bring my son here. We've been patients for a little over a year now, and unfortunately we've had to come in multiple times for "emergency" visits because bracket fell off, wires came loose, or wires were poking my son. Most recently, my son's wire came off on a Friday night. Since we already had an appointment scheduled for Tuesday, I just had him use wax until then. At that Tuesday appointment, the dental assistance informed us that the wires were cut too short, which is why the wire came off the bracket. However, later that SAME day, my son told me the wire came off again. I called the next morning and thankfully they were able to get us in right away. As the assistant explained the situation to Dr. Wuu, his immediate reaction was to blame my 9-year-old. He asked if my son had been pulling on the wire or ate something hard because, according to him, "there's no way" the wire would come off on its own without excessive force. I was honestly shocked and upset that his first instinct was to blame a child instead of considering that maybe the work done the day before was not done properly. Not to mention the day before his dental assistant said that the wire came out due to it being cut too short. So which is it?? The wire can come off when it's cut too short or it requires excessive force for the wire to come off?? I reminded Dr. Wuu that we had just been there the day before for the exact same issue. I asked why his first reaction was to blame my son instead of questioning whether his staff may have made a mistake. He immediately became defensive and said his office sees "many, many patients" and they never have issues. I explained that this was not the first time we've had problems with my son's braces and that we've already had to come back several times due to brackets or wires coming loose. What bothered me most was that even after I questioned him, he still blamed my son again and confidently said yes when I asked, "So you're blaming my son for this?" It wasn't until I continued questioning him and pointing out the repeated issues that he gave what felt like a very half-hearted apology. He said he would "look into his protocols" and that he's not "above admitting" when his staff makes mistakes. Dr. Wuu ended up fixing my son's braces himself that day, and I immediately noticed he spent much more time and care working on them than the assistant did the previous day. At the end of the visit, I asked if moving forward Dr. Wuu could personally work on my son instead of the assistants. His response was simply, "It doesn't work that way." No explanation, no reassurance, nothing. Overall, I found Dr. Wuu to be rude, dismissive, condescending, and unprofessional in the way he handled this situation. As a parent, it was upsetting to see a grown professional immediately blame a child instead of taking accountability or at least approaching the situation with more care and professionalism. My son may need braces again in high school once all his adult teeth come in, but we will not be returning here.

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    Laguna Creek Orthodontics - Sierra
Scheduling Coordinator

    Sierra Scheduling Coordinator

    Laguna Creek Orthodontics - Janet 
 Financial Coordinator

    Janet Financial Coordinator

    Laguna Creek Orthodontics - In the office learning new things.

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    In the office learning new things.

    Oshetski Orthodontics

    Oshetski Orthodontics

    4.7(90 reviews)
    32.0 mi
    Free consultations
    Offers payment plans

    Thank You Megan for making it another good day here in Elk Grove…read more I just left the office for my daughter routine brace work and as always ,she done a very fine job . Her technique is very good, the precision of the cut of the wire so it won't poke you in the mouth , the smoothness of putting it on . On top of that she is very caring ,one person at a time and answer all your concern. She also helped my daughter brush her teeth to show her the mistakes. Her personally is exceptional, will fit any environment actually, not like some grumpy people ,just to be there to make their paycheck. After seeing her smile , you might realize that anxiety and depression is just a thought. I'm also very happy with how my daughter's braces is coming along, and Dr.Oshetski is very good with the kids. He got a great team working for him, like Marceline working in front desk who is very courteous on the phone .if you still looking for a good office , you can't go wrong with Dr.Oshetski, which I plan for my son when he is ready for his braces. Thank you

    My daughter received her retainer today! We are extremely pleased with the results; the before and…read moreafter are definitely noteworthy. I must say that we had an exceptional experience from day 1. The staff are always pleasant, from when you walk through the door (we adore Ms. Marceline), to the wave good-bye. Dr. Oshetski, has a great disposition, consistently in a great mood and he shows so much respect for his team. I felt that the process was transparent from the very beginning and the ultimate decision regarding the plan was left up to us, I appreciate this approach and it's evident that he really values his work. Finally, he also provided a second opinion for my other daughter and the way he spoke about the prior orthodontist was very respectful and professional...that speaks a lot to one's character. Would definitely recommend! And the music is always

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    Oshetski Orthodontics - As a Blue Diamond Invisalign® Provider, we bring elite experience, advanced training, and a proven track record of exceptional results.

    As a Blue Diamond Invisalign® Provider, we bring elite experience, advanced training, and a proven track record of exceptional results.

    Oshetski Orthodontics - Dr. O loves what he does! Your smile is our reward!

    Dr. O loves what he does! Your smile is our reward!

    Oshetski Orthodontics - We are honored to be a topDentists, a peer-selected recognition that reflects the trust and respect of fellow dental professionals.

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    We are honored to be a topDentists, a peer-selected recognition that reflects the trust and respect of fellow dental professionals.

    Jennings Dwight DDS - orthodontists - Updated May 2026

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