Great shop, a lot of inventory. POOR CUSTOMER SERVICE. We…read morefrequent the Jackson Mercantile when visiting Jackson Hole. We purchased a few things twice on this trip. You NEVER get a hello, a thank you, or a smile. Today, we were handed the receipt and we said thank you. We got a u-huh, yeah. Do not recommend shopping here if you don't want to feel like the staff is going your way a favor.

Super fun souvenir shop! I loved seeing the creative taxidermy!! They also had your more standard…read moresouvenirs like shirts, sweatshirts, cups, magnets, etc. They also had huckleberry jam. Great stop if you're in Jackson and looking for something to take home.

I bought several nice items--fabric cuffed jeans, amethyst necklace, plush robe, basic black…read moret-shirt, and a glass brown trout candle. I tried on a navy dress and a denim snap front dress/duster that didn't fit. Prices were fair. There were many western clothes, boots, belts, hats and bags. The owner was friendly and helpful. I got a frequent customer loyalty card.

Absolutely Highly Recommend! I absolutely highly recommend this place to everyone! That previous…read morenegative review sounds so unreal and fake! Our experience was the complete opposite. Deborah was absolutely wonderful! She greeted us the moment we walked in with such warmth and kindness. I asked her a few questions, and she not only answered them but also gave us tons of great advice on where to find the most scenic views in the area. The store itself is full of unique and cool gifts, truly something for everyone. We picked up some Idaho-made lotions, soaps, and beautiful coasters as gifts. Everything was high quality and thoughtfully curated. Thank you again, Deborah, for making our visit so memorable! -- T & J from Colorado

All stuff are overpriced. I asked for a size and the employee seemed new and manager was very rude…read more Just don't come here. Not a great shop compared to other stores around.

Best Apres ski vibes and great staff. Good beer selection and yummy apps. We tried the bison…read moreflatbread and buffalo wings. Must stop in after a full ski day

I had to get some sort of souvenir for my trip to the grand Tetons and this is the place to get it!…read moreThey have a wide variety of cute options. They mostly have Jackson hole related things they do have a few grand Tetons and also Yellowstone items. It was a little crazy while I was there, it was packed with people but nothing unmanageable. I found what I was looking for and the employee that helped me was really sweet!

Super cute souvenir shop in Jackson. Perfect location right next to the town square. They had a…read moreLARGE selection of souvenirs with all the usual things you think of: shirts, sweatshirts, mugs, keychains, magnets, etc. Things were priced fairly about where you'd expect them to be in a tourist town. They had employees available for questions. They did have a larger variety of Jackson hole merch than the actually park itself, but they did also have some Tetons options. I'd check it out if you need a souvenir!!

Bought 4 candles and the scent was wrong. Came back to exchange it and they didn't honor the price…read more The manager and worker was very rude and I saw them laughing about it. Go elsewhere.

The clerk at the counter was rude and dismissive from the moment we approached. We asked simple…read morequestions and were met with short answers, and a tone that made it very clear we were an inconvenience. There was no effort to make us feel welcome and no sense of hospitality at all. Traveling with family, especially to a place as beautiful as Jackson Hole, we expected warmth and friendliness. Instead, we got cold attitudes and unprofessional service.

This is a very cute store and I understand why there is so much buzz about this place on the…read moreinternet. There is a huge selection of fun stuff that if I had more room in my carry on, I might have went hog wild. What didn't help was that I came here in November so there were Christmas things for sale already and I love good Christmas decorations. The store is also fairly large so you can roam and take a look at a lot of different things. There are also quite a few entrances/exits, which seemed odd for shoplifting reasons but I appreciated being able to walk out onto a different side of the street. I will say that stuff was super pricey in here, but if it is mostly hand made by artists, I understand. I also live in an overpriced tourist city, so I understand the mark up. I will say that I thought the staff was a bit aloof. Like they didn't care to answer any questions or make any conversation, or even say hello. That was fine. I like being left alone when I shop anyway. Aloof is fine but rudeness isn't. When we left one of the employees was super rude and slammed the door on us (someone else had left it open and she thought it was us so she said something and slammed the door) so that left a bad taste in my mouth but I will say this store is still pretty cute and I'd come back.

Unfortunately I ordered these earrings that came broken during the delivery. I emailed them twice…read morefor replacement and till this day, I never received a reply or response. This was the second time I've ordered from here and would have continued but weird that I never got a response.

This is the place to go for the cheapest Jackson hole gifts. I came looking for magnets and found…read moremany; they're about $1-3 less than most other gift stores. They also had some really cute hats; I didn't have storage space but I was very tempted to buy an army green rancher hat. They also have lots of snacks and all the typical trinkets as well, and are conveniently located right on the edge of Jackson square near cowboy coffee.

The store is big but the staff (Jennifer) is not friendly at all. Asked about finding something…read moreand she basically just looked at me with a blank face. Never smiled and never said thank you. She did not look like she even wanted to be there. Sad. I did pick up a small key chain. Price was good.

Victor, Idaho might just have the best huckleberry milkshake in the area. I was helping a friend…read morewith some work and decided to stop by on my way home. Inside the store is a cute gift shop selling local goods sweatshirts and novelty items. The service is fast, friendly and the milkshakes are delicious!

The state they have the best Huckleberry shakes so we had to give them a try…read more This was my first huckleberry shake that I've ever had, and after trying it here it won't be my last! It was super good and creamy from here. The berries were loaded in it, like bobas. I'm not a. If shake guy, prefer ice cream but this was good. That also have touristy merch like shirts, mugs etc.

Well, they've been around forever. They got amazing gear and they always do great Collabs with…read moreiconic cultural artists

I love this place! It's got some of the coolest mountain bike garb in Jackson Hole. Sick…read moresweatshirts and tees, everyone is super nice.