Started to take my little puggle this year for her nails and highly recommend it to others. The…read morepeople were friendly and helpful.

I recently stopped shopping here…read more My vacation was disrupted for over an hour overlapping two days over the need to cancel / reschedule an appointment that was to occur over my vacation time... an appointment that I had canceled / rescheduled before leaving town but had not been fully addressed by Mutts & Co Grooming. I was told that even though I had grooming appointments booked for the remainder of the year that my July appointment could not be booked because I did not have a method of payment stored within their new online booking portal. Storing a form of payment on an online booking portal is not something I would ever do and did not appreciate the effort that Mutts & Co put into trying to convince me otherwise during my vacation. I was away for five days. I was interrupted during two days of my vacation over this matter. The unfortunate part of this story is that Savanah is amazing at grooming my fur babies; however, I will not place a method of payment within their online portal. I now need to make alternative arrangements for grooming which is not at all appreciated. Life is busy enough without arbitrary and unplanned side quests. Mutts & Co does offer a variety of healthy products for cats and dogs. They are good about assisting you to the car with large orders or even assisting with curbside pick up. However, all of the products that they carry can be gotten through online retailers. My only other complaint is that they continually store the shopping carts on one side of the store and shopping baskets on the other side of the store. Their shopping carts require the use of a shopping basket too as items fall through the shopping cart when used alone. Disabled persons have a hard time traveling to each side of the store to collect a shopping basket and shopping cart. I would point this out each time and would return to the same set up the next trip.

Called to schedule an appointment here because of the Yelp reviews. Lindsey saw Zeus. She's just a…read moretiny human so I was nervous since Zeus is just shy of a 100lbs. She had him looking like a show dog! He was so proud of how handsome he looked. :) I just schedule another appointment with her in February. I'm not going anywhere else!!

Very good. Dawn is EXCELLENT. We have a Scottie which are difficult to groom but Dawn hits it out…read moreof the ballpark every time and our girl looks beautiful consistently. Highly recommend!!!!

Kellie did an amazing job grooming my pup! He looks so handsome. He loves her. Every time I just…read moresay her name at home, he goes crazy and is ready to go see her.

I will start by stating that I brought my 7lb Maltese yorkie to TLC 2-3 times before I decided to…read morestop going there. When I took my pup there recently to Whitney, he came back with a great cut but when we got home, he was shaking and pacing like he did when he was coming off of sedation from his teeth cleaning. He was so distraught and nervous, unlike any time I had picked him up before. he would not eat or drink and hardly wanted to go outside or play at all. I called TLC and the owner called me back and assured me they would check with Whitney to see if he was scared by another dog or something else. They never called me back after that, not even to check on my pup. I took him to the Shaggy Shack instead and explained what had happened at TLC. They said they had heard this from another client recently as well! And they also complained that they did not get a call back! Something strange is going on at this groomer. Proceed with caution!

They came out here to groom my dogs. I then asked for their best groomer photos of the dogs she…read moregroomed. They refused.

My absolute favorite groomer of all time! Kim is a caring,…read morepersonable groomer that comes to your home & grooms your fur babies. My little man is a rescue and he is HORRIBLE at the groomers which has lead me to (attempt) grooming him myself. It became too much of a burden with him being a white, long haired dog, so we took a leap of faith & decided to go with GroomNZoom. Best decision I've ever made. The service was quick, convenient & I swear my dog was happier after his grooming than I've seen him all week!!! Highly recommended especially for people with stubborn dogs!!

Took my dog, Bruno to Doggie Day Spa after a horrible experience at Petco in grandview. The entire…read morestaff was incredibly welcoming. My dog had two spinal surgeries so I wanted to make sure he wasn't placed in any kennel during his visit, the staff listened and were super up front and informative. They use a sort of play pen instead of cages/crates. They texted me a photo of a broken nail my dog had prior to the visit that I forgot to mention. Afterwards you get an entire report on how your pup did including a photo. Will absolutely be back and can't recommend them enough. Thank you Lexi and the entire staff!!

I love doggy day spa, and my dog too loves them as well. they do a wonderful nails and filing…read morethem. It's a two person but he looks forward to it. I night before and he actually knows anticipates. I also use the self wash & love it. These folks are so very friendly and cordial. I recommend them to anyone. I love giving my business to a small business that strives to please their clients. I hope I can always afford you.

Luna had a bath at this location and trim around the face. She came out so cute! The staff is…read morealways welcoming and do a great job!

Brought our dogs here while my mother in law was in the hospital. Needed to head east and they had…read moreavailability, ended up trecking out here from the far west side of town. The interior facility looked nice, i would have gladly paid the additional cost for a big private area for them, but only general pupulstion was available. I was hesitant from the get go leaving my dogs here, the conditions looked like a puppy mill, but i was told that they have a vet onsite and that the conditions would be fine, lots of other dogs, etc, etc, etc.. well, with little other choice they were left. The staff is actually amazing. Everyone was helpful and nice, probably the best dog-sitters from a compassionate point of view. Unfortunately, much like multiple other reviews listed here, our dogs came home hurt, two had kennel cough, another had some form of bacterial infection and was on some form of medication for almost 3 months. I think the staff is wonderful to your pets, but the place must be filthy. I really wanted to like this place, as the staff was far better than the pet palace, but my dogs come back safe from pet palace and financially the pet palace is actually cheaper. Would have liked to have reviewed this with more stars, as they did help me out of a bind, but all said and done, i could have just taken them all with me. 1 extra star for the good kids working there.

We brought our Coton for a grooming and told them please leave him long, just trim and clean him…read moreup. We figured a "luxury" dog spa with a three hour appointment would do a good and gentle job. When we picked him up his backside had been shaved almost to the skin. This area is now extremely irritated and on the verge of bleeding. The dog is rubbing and licking himself incessantly. We called and explained we were very unhappy. The groomer told us that there was nothing she could or would do, that she "had to" shave him because she said he was matted. He had just been brushed the night before and was not matted, but even if so, there was no reason to shave him to the skin and cause this level of irritation. Either take the time to de-mat (the appointment was three hours long) or inform the client that you could not. We did not authorize her to shave him like this. In the dogs 10 years of life, this has never happened once. When I asked why she would not refund the money, she said that well her regular clients know that sometimes the dog will come home with "an itchy butt." From her response, I have a feeling this is not the first time she has been confronted about this. She also suggested we call the vet and that if things got worse we might have to take him to the vet. We did call the vet and even with the Benadryl and Cortisone, he is still miserable. Here is a picture of the area. Needless to say I would not recommend this place to anyone unless you want to deal with a total unprofessional person who will not take responsibility for a terrible job. Feel free to make up your own opinion. Update 1: Second picture is third day post-grooming, the area is now getting worse and starting to scab. Unfortunately the vet is not open tomorrow to go get antibiotics. We spoke with one of our old groomers who said likely this was due to a dull or hot clipper and that in any case the groomer should not only provide a full refund but also pay for the vet visit. As described above, the groomer is taking ZERO responsibility, not refunding a single cent. Feel free to Youtube "clipper burn" to see what happens to a dog after this happens. Its not fun and the dog is miserable, aggressive, irritable, and requires constant monitoring so as to scoot on the floor to further inflame.

Had a great experience. They were so kind and I could tell my dog, Gus had a good time too. They…read moregave him a nice treat and seemed to really care for the dogs they were grooming. Before and after photos below. Can't thank them enough!

Very affordable and they get the job done quickly. No super early drop offs. Nothing fancy, just…read morethe basics

After my dogs were butchered at a different groomer in Powell, I found Aimee's business. They do a…read moregreat job of social distancing - one customer inside at a time and each is assigned an appointment time for drop off. There is plexiglass to protect the employees and customers, masks are worn, and you take your leashes and collars with you. My pups always come out groomed so well and the staff really takes the time to understand how you'd like your dogs cut.

Very nice staff! Went the extra mile to call hops vet to get vaccine info since I couldn't find the…read morepaper work. It's was hops first bath and trim and they did a great job! He seemed very happy and looked very handsome (: They call you immediately if you don't want the doggie in a kennel for long after the appointment.

I love taking my doggies here! They get treated so well, and everyone is so nice and accommodating…read morewith my schedule. Super convenient off 270. Also really close to work for me, so that helps. Doggies always get shaved down and come home with no scratches or accidental clipper marks. They always come home looking so fresh. Pricing is pretty decent too, especially since I only bring them every 5-6 months.

Really outstanding grooming salon. I just relocated to Columbus from LA and I spent a few weeks…read morelooking for a groomer that deeply understands the breed standard look of a miniature schnauzer and Emily was that groomer. I can't speak highly enough of the level of service, talent, and care that I and my dog experienced.

I have a samoyed (A LOT of hair) and our dog always looks great! Kayla is a miracle worker!read more