Doctor Harris is fantastic. I came in after hours and knew right then he should be my primary. He…read moretakes so much time to try to understand what's going on. I'm confident in saying that he is the best doctor I've had. The staff are all wonderful and treat people with respect. My teenage son is a patient, too, and he's very pleased with this office and is never nervous. I would recommend this office to anyone, especially the after hours option.

My spouse and i went to this doctors office and immediately were at a loss of words due to the…read moreabundant display of medical advertisements. The rest room is covered with literally hundreds of different products almost as if it were a convenient store. The admin staff were very rude and condescending. The doctors bed side manner was absolutely horrible. my wife did not get good vibes and declined on the option to go to the follow up appointment however i did not follow her lead and ended up being stressed out every time i went. Im in a customer service field and expect to get the same product that i put out so never ever again!! Its really easy to get an appointment there and super cool being able to communicate with them via an iphone app but its totally not worth it!!! If you absolutely have to go make an appointment with the M.A. As he is very empathetic and less creepier.

I had what I can't quite confidently call the worlds strangest doctors appointment with Dr V. It…read morewas my second visit to this pain management practice. I saw the nurse practitioner the first visit, who I did like. She ordered some x-rays. and was very empathetic. I was under the impression that this was a follow up with the doctor, who would proceed further with the course of action I had talked about (at length) in my hour visit the week prior. Boy was I wrong! This doctor entered the room early, while the nurse was still taking my vitals. He introduced his intern/ med student, by insulting her school in an awkward joke. Then he asked what I was "in there for today." He very obviously handn't even looked at my chart. But before I was able to answer fully, he launched into a loud aggravated tirade about how, "Obama ruined his ability to do his job by requiring evidence based medical treatment." He ended the lecture by staring at me and demanding that I agree with him. I tried to redirect by saying I agreed that insurance companies make it very difficult to get procedures and tests approved. Then after a short couple sentences related to the x-rays, he asked me "so where do you think your neuropathy comes from." I said, "I think it's a result of my lupus." He belly laughs," Oh you're one of the lucky whites with an autoimmune disorder." aren't you lucky! Then he started on a history lesson about the black plague in Europe, which explained why "Whites get auto immune illnesses more than THE Blacks." and How it actually comes from our superiority and adaptability through natural selection and the plague. Again he stars at me like some maniacal college professor and asks, "how did the plague travel from the east to the west? (pause) Go on! take a guess! try!" I said, "trade routs." "YES! good job!" then another few minutes of The blacks the whites and the asians.... a little cursing. Then he says," and why did whites travel so much? because we're more curious than the blacks. and because of this we're more prone to addiction. especially heroin. (looking me dead in the eye) Don't ever try heroin. Me, "ok." At this point I wanted to ask, "BUT are you on it now? Maybe they need to Pee test you." (They are very big on pee testing everyone.) He asks his intern to go see if they can find the MRI of my back. They couldn't find it. So it's another round about Obama and how "in the good old days he could just give me a shot in my back based on where the pain is in relation to his nerve chart, but now we need EVIDENCE based medicine. so there's nothing he can do today. But they'll try again to get the MRI, or maybe order a new one." and maybe they'll focus on my knee pain because that's easier, but we'll need an x-ray for that. and.... that's it. That's what my $40 copay and the hour drive to olympia got me today. I left just gobsmacked - what just happened? I'm still in disbelief. And he talked sooo fast! It was absolutely insane.

I took my wife there today and Dr Vogelgesang walked into the room and the first words out of his…read moremouth were comments about the scar on my wife's chest - from a wound vac from her 3-way bypass surgery 5 years ago. The conversation went south from there. He was rude disrespectful and no other way to put it he was a complete A__ Hole! We were both in shock as to how rude this clown was. When he heard that my wife did not like opioids, he then asked what she expected him to do for her? We have never been to a pain management center and did not know what to expect. It appears this Quack is only interested in pushing narcotics. My wife and I were in shock from the lack of professionalism from Dr Vogelgesang. Had the appointment lasted any longer this A__Hole would have been picking himself off the ground.

I really like Kelli, but her office does not call with results or that prescriptions would not be…read morerefilled. I only found out, when after I had requested from my pharmacy multiple times, that provider was non responsive. I called and was told I needed a visit and that she would no longer be providing prescriptions for mental health. Then today I called for an appointment and the message on machine said she is closing her practice. I never received a letter advising this. It is hard to find a new provider especially with NO NOTICE. Coming on to web page today you can see the posting, but that is not sufficient. I asked the office about notifications and was told they did mail outs. Where is mine? No email, no snail mail, nothing. I feel this is negligent in many ways.

well... this really is a moot point as she went out of business. the longer I was with Kelli, the…read moreworse the service got. she actually degraded to statements like, "that's not a controlled narcotic so sure I'll give you a prescription for it." the staff at the counter were the absolute worst part of the whole experience there. the blond at the counter had a seriously bad attitude and wasn't capable of rephrasing anything if you didn't understand it the first time. if anything good came from my time with Kelli, it would be the sleep study I got a referral for.

Dr Johnson , my PCP, is wonderful . The personnel are great from front desk to MA's. Its easy to…read moreschedule appointments, and they even allow for same day visits for more urgent issues. Would recommend this clinic and all the physicians as outstanding.

Quality of care is extremely unprofessional, lacks basic common sense, and has staff that are…read moreseemingly incompetent. Dr. Yan Geng needs to be evaluated in whether or not she has the bandwidth for the clients she treats. She's unable to discuss more than a singular issue in an appointment after showing up into the room a half hour later. The other reviews on her competency lines up 110% with our experience. In past phone calls with office manager Dale R, he stated that Pioneer Family Practice has taken on too many clients per doctor, and the quality of client care absolutely shows that. Dale R refused to give his full name after yelling in our faces when we took a photo of Dr. Yan Geng's name on the wall, a spelling which is uncommon. We should've known taking a picture of our doctor's name would've resulted in being kicked out and Dale R's face becoming inches from ours. Good luck to any present patients, our now retired doctor told us to leave before the transfer to Dr. Yan Geng. We wish we had listened, it would have saved huge headaches and some hope for the future of Pioneer Family Practice

I have been a patient of Vantage for four years. I couldn't be happy. I get questions answered…read morewithin a day, usually within hours. If they don't have an answer to a question, they research it for me. At appointments, they give me the time I need. All blood draws done in-house. They will discuss alternative treatments. It is so great to have physicians who actually LISTEN,

The most important point that I meant to emphasize in my initial review as I maintain it as…read morewritten, was to add that these doctors are not hostage to insurance company standards and manipulations being experienced in the medical field industry, They will tell you the truth and you will pay them for their expertise.

I genuinely HATE giving these guys a bad review. I've been with Dr. Duncan long enough that I saw…read morehim when he worked in Tumwater Family Practice. his ability to see to my needs has been phenomenal over the years and he's even gotten my into be seen on short notice. throughout the horrors of the world during 2020, 2021 and into 2022 they were the most understanding and helpful even when my attitude was at the worst I can ever remember. they even went to the extent to help get appointments set up with my own mental state just couldn't cope with ANYTHING on those occasions. sigh. I am very sad to be leaving his care. so, why the one star rating? well... he decided to change his business model to a concierge medicine model. the example would be a gym membership. you want to be seen here... it'll be an extra $80/month just to be part of his practice. this also leaves out something that has come up with my wife a few times. she tends to have overall poor health and has had some incidents where she needed a boil drained or whatever and rather than taking care of it there (while she was there in his office) he sent her to any emergent care clinic of her choosing. as much as we've trusted (and really still do trust) them as a whole I found that odd. this led to even more "Hmmm" sort of thoughts. he didn't (or doesn't?) seem to keep any vaccines on hand and referred me out to the local Albertson's, Walgreen's etc. when I was forced by work to get a shot. most of this I can deal with but, it all plays into the same thing. more money for what is apparently LESS service. if it weren't for the face-to-face interactions I've had with Dr. Duncan being so amazing and his staff so completely helpful I would've left on my own years ago.

I have been using Dr. Duncan's services for many years and found him to be a caring, excellent…read morephysician. If you're looking for someone to tell you what you want to hear, you might look elsewhere. If you want to get healthy and fit, Dr. Duncan will give you the tools to get there. I have to laugh at the people whining about the yearly membership charge of 800 dollars and change. Maybe if they went cut out the Uber Eats and Starbucks, they could afford to invest in their health. He also has an awesome staff, and the lab services are 1st rate.