White's has a great selection of trees and we've been going there almost every year, except for the…read moreyears they closed before we got our tree or were traveling for Christmas. We've never had a complaint before, but, this year we, unfortunately, got charged for an 8 foot tree when ours turned out to be barely over 7 feet. I wasn't thinking about it when I paid for it until on the way home my husband was upset that I paid more and said there was no way that tree was 8 feet. When we set it up at home it's at least 4" from our less than 8 ft ceilings and that's in the tree stand that raises it a couple inches. So we paid $10 more for our tree. I don't know if that is a complaint about service since they hand you a little plastic slip that shows what to pay and I didn't see a color coded price sheet, and, it was partly my fault for having a conversation with the clerk while paying and not realizing the price was over what it should have been. They do a nice job of shaking trees, wrapping trees, helping put them in the car and have a nice "assembly line" for doing so. If White's are reading this, I would love it if you would put that extra $10 in the Camp TaKumTa jar. I have often supported that camp in memory of my little sister who died from leukemia. Thanks!

I love this place for getting a Christmas Tree and will go here every year!…read more This is a "cut your own tree" farm. The 5 stars assumes you want to cut your own tree - if not, you may get a surprise when you find that there are not any precut trees. Bob and Joan White own the farm. When you arrive, they will ask you if you have a saw - you're greeted when you drive in. We didn't and they gave us a nice, sharp, easy to use saw. The trees are organized by type on the farm. If you don't know what type of tree you want, you can drive around or you can ask for suggestions. The pathways to drive through are farm ground, but well maintained, so there is no worries about getting stuck. I wanted a Frazier Fur tree (the best tree for looks and holding it's needles in my opinion. The best tree all around.) I asked for the Fraziers and was pointed to the left. We drove around looking. We found a good patch of trees and got out to walk. My wife spotted our tree. It was perfect. I cut 'er down. I could have put it on our vehicle, but I thought it best to take my prize and carry it back to the barn. At the barn, they shake the tree, wrap it and help put it on your car (we have an SUV) and tie it down. Inside you get free hot chocolate. We bought our 2010 ornament - hand made in Vermont - and some maple candies to share with out of state family. The people are nice and very helpful. This was a picturesque family day driving to the country to get our family Christmas tree.

The staff person was very rude to my daughter and son in law. They objected to a four year old…read morequietly playing hide and seek with his dad. They were playing quietly without disrupting anyone else's shopping experience. Clearly the woman does not understand child management. It would have been okay if she was reasonable and nice but she was not. I'm amazed at her uncalled for rudeness and will never shop there again.

In my eight years of parenting two kids, one with special needs, I have never felt unwelcomed in an…read moreestablishment until today. I'd like to offer you all a big congratulations for finally making that happen. As a supporter of the Copley Auxiliary and realizing that the staff are probably volunteers I would just suggest that the skills and abilities of the individual I interacted with today may be best served in a non-public facing position.

Excellent selection of plants and very high quality. A tad disorganized but if you have the time,…read moreyou will find almost any plant you can dream of. Pricing is just ehhh but if you want variety and quality, it's worth it.

Paquettes has been my go-to nursery for over 15 years and every season I am delighted with the…read moreselection and quality of their plants. I love that this is a local, family-owned place, with many of the family members there on a daily basis. They have a terrific hosta selection, loads of zone 4 perennials, outstanding annuals and beautiful baskets and wreaths. Nearly everything I've purchased from Paquettes has stood the test of time and has only become more vigorous and beautiful in my garden. Highly recommend!

Nice store with gifts and pots etc. The nursery has some…read morenice houseplants. Everything you need right there. They even offered to pot my plant. Four stars as they are a bit pricey.

I have been going to Claussens for years. Today I went there specifically to purchase a plant. When…read moreI went to pay at the front desk a lady employee saw the price of the plant I was purchasing and removed the price tag from the plant. She then went to the back to relabel the plant. I explained that I didn't think that was fair and that usually when this happens stores honor the price at which it was originally labeled. The response I received was, "I understand " but there was no plan to honor the original label. I left the store without the plant and will likely never go back. The difference in price was around 15$. At this point they didn't deserve my money and should understand that I can buy that plant anywhere. They lost out on that purchase as well as a life customer all for price of 15$. I hope it was worth it and that you now, you understand.