New manager, Jamie problem solved several issues so I walked out of the store with what I needed…read more And he fixed my. ace rewards account. Pleasant and exceptional customer service. Thank you!

I had a DIY project this weekend and needed some plumbing fittings. The guy I spoke with was very…read moreknowledgeable and understood what I was looking for. Unfortunately they don't make the adapter I needed, but he came up with a work-around that was very good. Other times I've been there have been positive as well.

Great store, friendly, got a lot of garden supplies and hardware. The only problem are huge pot…read moreholes getting out of driveway, fix them and until then you get 3 1/2

It is understandable that the conditions of operating a business in these times are challenging and…read morechanges to protocol will affect the customer. This is not a reason to eliminate customer service. Lacking knowledge is forgivable; Ambivalence to questions and being too busy to take the time to answer them does not reflect well on the business, particularly if it is the owner. The " vibe " at this location is rather unfavorable. I would not recommend this as a friendly, local source of goods. There are other options in the area and I would suggest trying them first.

Every time I walk in this store I am greeted by someone pleasantly asking if I need help. They…read morecarry most of what I need. Their service is outstanding.

This is my favorite hardware shop to get supplies at. The staff is always so remarkably helpful!…read moreThey have a wide selection of items and it's super conveniently located! It's not every hardware store that makes you feel so welcomed! And thank you for the free face masks given away at the counter! My kids and I love them!

I realize we came in slightly before 4 pm on a Friday. We walked around for 10 minutes before a…read moreman, with no smile on his face, actually pointed at the clock and said he was late to an appointment. He never said hello for the 10 minutes we walked around, even though he had no customers and wasn't on the phone. Nor did he us ask if we would like to make an appointment for some other day or anything. His demeanor was not welcoming, it looked on the verge of p.o. I asked if we could look, and we were there another 40 minutes and NO ONE ever said hello, looked our direction, or said goodbye or if we had a question of any kind. We are new residents to Morrisville. Needlessly to say, we will not be doing any business with this company. And, we have quite a lengthily amount of things we need to re-do at our new abode. Customer dis-service is more their mantra.

They are definitely the best hardware store around. They have a friendly and helpful staff who asks…read moreyou if you need help and brings you directly to the thing you're looking for. They never make you feel stupid for asking questions. Just because they are friendly doesn't mean that they don't have a great pro selection. The store has EVERYTHING... literally. You will be amazed how much they have managed to cram into this space. There are a lot of competitors in Morrisville, but when I have the choice I always go to Country Home Center.

By far the worst hardware store ever, slowest staff I've ever seen, they're pettin cats, takin…read morethere sweet time, no sense of urgency, no efficiency, there asking for my friggin phone number and stuff, such a waste of my time, 95% of the time there is no cashier up front, it takes forever, just to buy one stupid little thing, lamest slowest worst staff ever, go anywhere else.

Always helpful, has what you need, and are friendly. Not sure what else you could ask for in a…read morehardware store. Great paint selection too.

The service at Bisbee's is second to none. I have never been greeted with anything but a smile and…read morea "how can I help you?" in the many years that I've been going there. The staff has helped me with the weirdest of questions and always works with me to troubleshoot how to finish the ridiculous DIY projects that I've taken on... The selection of products that they sell always amazes me considering it is a hardware store in a small town, and the prices are honestly comparable to the larger stores. Don't even think about going anywhere else for projects in the Valley.

We love Bisbee's - Great customer service and they're always helpful in recommending local…read morecontractors/painters/etc. when needed. Good selection and nice size store. We use them for paint, tools, hardware, etc. Very happy with the kitchen cabinet pulls we purchased through Bisbees.