The coupons on the website state 55 off any plumbing service bit that is not true. Je said only for…read moresewers not augering. There was a different coupon that is for sewer lines. Also isnt auguring cleaning out a drain? Oter than that guy was good but would probably look elsewhere. Dont like false advertising.

Roto-Rooter came out to look at an existing sewer issue at my house. They had come out several…read moreyears ago and told us the pipes were misaligned and needed to be replaced. They cleaned the roots out of the line in the yard and did a good job with that. My issue is their deceptive sales practices. They used a camera on the basement sewer pipe and told us that the line and the outdoor lines needed to be replaced. The quote was $30,000 for both! They did not clean the basement pipe; there was a tuft of roots they left and didn't want to touch b/c they claimed the line was broken underneath and they didn't want to damage it. Of course, I got a second quote from Formica plumbing, an honest company, which cleaned out the basement line and found nothing wrong with it aside from the normal root issues. They found the issue in the yard line to be the access junction, which the county fixed for free! So instead of having to get a 5% loan and a HUGE repair I paid less than $1000. I found out they work on commission. No thank you Roto-Rooter!

Gabe is always great. recommend highly for any plumbing needs. Efficient and great for diagnosing…read moreprobl

Everything when amazing, estimate great !!!! service excellent great value beat everybody!!! Took…read moretheir time and did it right! Replace all lines boxes and service man laid down cover over carpet!!! Amazing company!!!!! Best in the area

Sal was extremely professional in sending out their repair person. However, the person who came…read morewas very unfriendly. When I asked him to wear a mask, he refused. When I asked him to check if there was a leak of gas from my furnace, he said everything is in good working condition and there are multiple safety measures to prevent any leak. But when I asked how to be sure there is no leak, he said that is a second step to measure with a meter and it will cost another $89. In any event, I didn't find him to be friendly and helpful to rule out my initial complaint. I did not opt for the second step. No second step for diagnosis was informed by Sal earlier. That said, I guess I must give the business a 5-star rating based on the professional scheduling and followup of the appointment. "One swallow doesn't make a summer' or "one bad day" is not a true reflection of the company. I am changing my rating at Sal's text request personally. It's only changed because I can understand Sal's concern as a businessman. He offered me free service in return but I declined it again. He got me wrong completely. My changed rating is only for the professionalism shown by the reception desk and their follow-up. It is not for the changed picture Ron gave that I asked if Ron wanted me to wear a mask. Who would ask that in one's own house? I was wearing my mask thoughout the encounter. As a 65+ year-old, I must be cautious. I don't need a service person's permission to wear a mask inside my house. Unbelievable. But I thought I must clarify to Sal's reply. Thanks Sal for your prompt response. But, isn't that a courteous way to ask ? - "You might want to wear a mask". He saw I was wearing one and he was entering my residence. Yes, I could have insisted but I think that is rude. Secondly, my complaint was "gas leak" and hence, the request to send someone from your company. I am not disputing any diagnosis. I just placed it before you, so it doesn't happen again.. I don't want any money back either. Service was rendered and I accept your company's policy. However, I thank the reception desk for immediately scheduling the appointment the same day. It was highly professional, including the update they followed up with. I commend you for that. Anyways, thanks for your immediate response. Much appreciated

Charged me $870 plus $106 travel to tell me my AC doesn't work. I knew that before they came out,…read morethen $6000 to replace it. Would not credit the me the new parts as once they open the box they consider them used. Then of course didn't leave me the (new/used) parts they replaced. More like theft than repair. Do yourself a favor and find someone else!

Quick to respond with great communication leading up to our appointment…read more Dylan was professional and very kind. I would highly recommend them for an emergency repair.

Arranged my appointment with The help of the Yelp app. Searched for toilet replacement and il gave…read moreme a list of some plumbing services. 1-800-Plumber + Air, was the first to reach out through the messaging on Yelp. They asked me a few questions about what kind of service I needed, told me the estimate was free and we were off. They set up a time at my convience. The day of my appointment, they called and texted me about 15 minutes before they arrived. In The text they gave me the technicians name and a little background on him. His picture also. Dylan arrived on time he looked very professional, was courteous and seemed very knowledgeable. He assessed the task and gave me an estimate in about ten minutes after he arrived. It took him about an hour or so to install my new toilet ( that I had already purchased before hand). The work was A1. Cleaned up after the work was done and took the old toilet with him also. As far as the value that I paid for the service, which I thought to be a little pricey, it was fair I guess. I would definitely use 1-800Plumber + Air again and would request Dylan to be my tech.

Scammer! Avoid using him for services! On December 10th…read more I hired Wallingford Plumbing for some plumbing work. The bill was for $300, which I paid via credit card. The next day, I noticed on my credit card site that he charged $3000, not $300. It's been 30 days- every phone call and email has been avoided, and even a letter mailed to his business has gone unanswered. He has yet to respond to any of the many contacts I've attempted, so he is clearly avoiding me. I have a dispute open with our credit card company, hoping they will reverse the charges. But learn from our pain- do NOT do business with this compan

Had to get a old copper pipe that had a hole in inside the wall replaced, guy was able to get to it…read moreafter removing bathroom vanity and toilet, tear out the wall, replaced pipe with PVC, then my work to fix the wall and, put everything back began...$3000.00 was a little pricey but I guess inflation hits everyone.

A drain cleaning, new pipes and faucet installation was performed on the bathroom vanity. The…read moretechnician was on time, knowledgeable and thorough in performing the aforementioned repairs. For plumbing work, the price was reasonable.

made appointment for a non emergy .plumber came out on time and fix my problem and gave me quote…read morefor the next job

In May 2024 my sub pump in my house failed and a nice guy by the name of Nick came and replaced my…read moresub pump taking only 10 to 15 minutes to do the job and I was charged $650. Now here we are in April 2026 my sub pump failed again. I called and was told that my previously purchased sub Pump was under a three-year warranty so I would not have to pay for a new sub pump just labor cost. Someone came out and told my husband the cost would be $450 to replace the sub pump and then suggested he buy a better sub pump with the labor would be $750. My husband requested I only want the sub pump I purchased with the warranty. I do not need the labor. The plumber then left refusing to give us our sub pump and said that's not how we do business. IT WAS NOT DOCUMENTED that it's only under warranty if their plumber replaces it. I've called and inquired of the sub pump we purchased and they told me they would get back to me and have never gotten back to me. They are in fact avoiding me Getting a Lawyer by the way!