I had a response within 19 minutes to my service request and it was all through the app! Didn't…read morehave to do anything besides text in a task and upload a picture, the app is very user friendly, I def appreciate that.

This past winter I had so many heat issues. I had to spend 3 days with a friend because my…read moreapartment was 50! They kept telling me it was fixed but I would drive back and it would be maybe 60, 61, and I'd have to open yet another ticket and go back to my friend's place. Then after that they had the nerve to raise my rent 20%! I found an apartment in a much, much nicer neighborhood for a comparable price. I've been trying for a month now... a MONTH... to get move out questions answered and give my notice. It's like pulling teeth. I've gotten exactly one response to one question and that's it. Sent multiple follow ups and called multiple times. It has gotten to the point that I just told them the date I'm moving out and that if I didn't hear back with move out instructions I would simply mail them my keys. I'm done.

I lived in the 7301 Circle Avenue for years, paid my rent on time, done everything right, excellent…read moretenant. No issues to be had, but after a weekend vacation out of State came home to wierd wet spot near the window in the bedroom. Couldn't explain it, but just assumed my brother spilled something and didn't tell me about it while keeping an eye on the place. After a couple of days of it seeming to never dry. Happened to be in the bathroom and water started pouring down from the exhaust fan vent. After the part of the bathroom ceiling falls in while waiting for maintenance. Find out that it's from the apartment on the second floor. And has been leaking for some time, as the water has been leaking in the walls and is finally coming to the surface. Mold has been growing in the wall and under the carpet. When it was brought to their attention, they will change the carpet, after a lengthy debate as they originally tried to blame me the tenant on the first floor for an issue originating from an tenants apartment that changed out their shower head on the second floor that caused the problem. While I had renters insurance to cover myself, when I asked Liz about my property damages I was told, "O you should of had renters insurance", like I said I did, but never at the direction of even recommendation of their management company. After weeks of shitty repairs and covering up the mold with paint opposed to removing the drywall and me informing them the next communication they would receive would be from my Insurance Companies Lawyers, instead of fixing the issue, they simply moved me to another appartment in the building. It was either that or forefit my security deposit by breaking the lease. I took the other apartment, but for the next 8 months it was hell, the kept part of the original security deposit due to carpet cleaning, but you just replaced the carpet due to the mold, what did you clean. As well as touch up paint in the bedroom and bathroom, but that was part of the repairs. By the time my lease was up I was Soo quick to move out and never look back. After being an ideal tenent for over 4 years, and issue not caused by myself, made the last 9 months of the 5 years hell. I will never recommend this place to anyone. STAY AWAY, PLEASE STAY AWAY, YOU WILL REGRET IT

DO NOT RENT FROM THIS COMPANY!!!!! I am a previous tenant and all they want is your money. When I…read moremoved into the apartment EVERY window screen was broken, and the picture window in the living room was broken, too. I told Pat this, and it was to be fixed. Well, it never was, and who do you think was charged $1,100 for that? Me. Out of my security deposit I got back $30. The apartment was spotless when I left., but I was charged for the oven not being clean and the fridge. The ONLY damage done by me was one of the glass mirrored closet doors broke. They charged me for all the things that were broken when I rented the apartment. Never again, lesson learned. Anybody that asks me about this company, run and run fast. Oh, and I let them know I was unhappy about the security deposit. Then Patricia threatened me by letter that if I take them to court that they in turn would sue me for the costs of repairs (that they already took out of my deposit), plus legal costs. This is an unfair company. If you do decide to live there..TAKE PICTURES OF EVERYTHING before you move in, otherwise you will pay for it when you move out. Pat is EXTREMELY rude and will always say she doesn't make the decisions,and don't bother asking because she's lying. She does make the decisions. Oh, and you will be responsible for the water bill and trash pick up. Who charges their tenants for this? This should be their responsibility as the OWNERS. I lived in their building on Hannah. It has electric heat which is also ridiculously expensive. PLEASE READ ALL THE REVIEWS HERE BEFORE RENTING FROM THEM!

Wonderful people! Competent and responsive. I couldn't recommend them highly enough. The apartments…read moreare clean and well maintained. Even the landscaping is beautiful. We came from a very bad landlord who we had to take legal action against, and European Touch was the exact opposite. The only reason we left is because we bought our own house or else my wife and I would have stayed forever. Erol and Cheryl are simply the best. Look nowhere else in Oak Park for an apartment. -Brian W.

I lived at 710 Washington for the last 3 years and loved living there. Our unit was fully updated…read moreand I never heard our upstairs neighbors. Cheryl and Erol are absolutely wonderful landlords, and they were very quick to respond to any maintenance issues. I especially appreciated that Erol manages his own maintenance crew and they were on the property nearly every day. I'll definitely miss living there, but it was time for us to move to a bigger space.

This place sucks,if you can do better please do.The management hasn't done much to the building…read moresince it was built in 1972.Everything is outdated except the mice.The walls are so thin you can hear your neighbors snore. The management doesn't care about the upkeep of the building because most of the tenants are black.They cheated me out of my security deposit,they try to keep there headquarters a mystery so tenants can't come to to he office. Shame on you S&H mismanagement!!

Forest Park Building- The 7433 side is better than the 7427, which is not saying much. The building…read moreis old and the walls in the hallway look terrible. The lights in the hallways are either off or halfway on. Hallways smell bad. The walls a paper thin. You can hear people talking in their bedroom in your living room. Your experience will be based off who you share a bedroom wall with. Some people in the building do not have apartment etiquette. During the wintertime it is freezing in your apartment. Also parking in the back of the building is terrible when it snows. The basement is always flooded when it rains or snows a lot. The property manager does not keep the building clean. When it snows, he does not keep the front or the back of the building shoveled good or put down enough salt on the ground. Management- The property manager is terrible and does not care about what goes on in the building. I have seen and heard several tenants get into it with him. I have had to call the police on serval tenants, due to the fact he will say call the police or the tenants do not respect him enough to stop being loud or whatever you complain about. When I came to visit the building, he lied to me and informed me that the walls were not thin and the building was quite. There are a few ignorant people he lets rent here. They do not care about playing loud music, talking loudly and keep up unnecessary noise at night. I know people who made complaints about other tenants when they first moved in. Forest Park is not what it used to be. The location is great, but some of the people moving to the suburbs are bringing it down.

I have been working with Inter Properties for over 2 years. I have bought an investment property…read morewith them and now they are managing it for me. They are very professional and always provide the best service. Whenever there is any issues, inter Properties fixes it right away! I am very happy with them and will continue working with Inter Properties.

Since the Fall of 2023, Mr. Konstantin Shelegeda, of INTER Properties Management, has been a true…read moreprofessional who continuously demonstrates both his skills and professionalism, when communicating with: the Chicago Housing Authority, myself, or the Tenants who occupy my family's property on South Green Street, Chicago. My wife and I happily and readily see the marked professional differences, totally ignored and missed by our previous property management company. Such vital and visible differences show INTER Properties Management to be educated and knowledgeable; and welcomed, admired, and trusted by: the Chicago Housing Authority, property owners, and Tenants. My wife and I are extremely happy that we hired INTER Propertlies Management. What an excellent, Five Star partnership, on behalf of our Tenants, and a continuous comfort for the Chicago Housing Authority. Sincerely, James E. Shaw.

They have great service all around and would highly recommend. They were there to help me with all…read moremy needs and more

They don't answer there phone no real people how are the going to do reliable for 24h services when…read moreI can't even get there a robot call .because that what you need in a emergency a robot !!! Wanted to do work with use but I rather work with real people..

I am sorry to see unfavorable reviews for M&M, our building has been under M&M's care for almost 5…read moreyears now and I have had nothing but positive interactions with all of the staff. Ericka especially has answered all my requests and questions promptly and to my satisfaction, taking care of any problems in a timely manner.

Update 9/16/2024: I would like to simply paste here our response as to why we did not renew our…read morelease this year, as shared directly with M&M's absolutely useless, negligent, and incompetent staff. But firstly, I have to share that management recently informed all tenants at the Taylor and Superior building that they would be performing required inspections on select units today. I left for work at 8am, and returned home at 9:30pm to find that M&M left my front door unlocked for the entire day following their inspection. As a female living alone, it should be obvious why this is deeply concerning and most certainly in violation of the terms of my lease. But I digress... Rent is getting raised despite the fact the building is very poorly maintained. The office and maintenance staff are disrespectful, rude and difficult, with the exception of Rafael. He's just trying to right the sinking ship that Tim, Bob, Tenai, and the rest of the staff continually neglect. Parking is an absolute impossible menace in the area. Be prepared to be ticketed even if you have the proper Z3 pass and Oak Park licenses. And also be prepared to hear about or personally experience your car getting broken into or stolen while parked in front or behind the building, all the while M&M refuses to install cameras anywhere on the property for tenant safety. Neighbors in the building are hostile and should be kicked out for violating the terms of their lease (i.e. smoking weed in their apartments, noise disruptions well after midnight, causing damage to other apartments due to their own negligence). Half the doors don't work. Front door to the building is broken half the time, in fact locking tenants inside and creating a huge fire hazard. Half our light fixtures don't work and they flicker constantly. Electrical outlets are literally falling out of the walls. A pipe exploded sewage all over our dining room this spring after maintenance cut a while in the wall and left it open for nearly a month before returning to solve the plumbing issue, which will undoubtedly occur again when the ancient pipes back up in the units above. The building often reeks of sewage. The steam heat is absolutely terrible. It's loud and inconsistent, and it's often well under 60 degrees in the back of the apartment in the winter. Mice, gnats, roaches, flies, ants. You name it-M&M has it. Everything but a budget for an exterminator. And after requesting it multiple times, we have never received any updated timeline from management for the hugely interruptive work happening in the basement directly below our unit for 10 months and still going, going, going...

Serena is very professional and knowledgeable about my investment property, I highly recommend this…read morebusiness.

From the owner: Serving Chicago and the Chicago suburbs, Chicago Central Property Management is your trusted…read morepartner in property management, buying and selling properties, leasing, and HOA and Condo management. Local and family owned, with over 2 decade of experience working with landlords, tenants and owners we take pride in delivering tailored solutions that not only meet but exceed the unique needs of property owners, investors, and tenants alike. We specialize in small and mid-size properties from single units to as many as twenty unit buildings. We will give you the personalized and thorough service that our corporate owned competitors cannot offer. You will never have to press "1" to get a live person. We also have flexible pricing and customizable packages. Sponsoring Broker-COMPASS

Extremely helpful and knowledgeable about property management. From doing everything to help…read moretenants to making property owners happy with many years of experience in renting , bookkeeping, remodeling and all the challenges that come along with being a property management team.

Chicago RPM goes above and beyond to keep their tenants happy. I have been very impressed with…read moretheir customer service and familiarity of the Chicagoland area.