We are very pleased with our kitchen floor that was purchased from Giant Flooring. We selected a…read moreherringbone pattern that had to be placed by a special installer so Marlo and Angelo were sent to do this installation. They did a meticulous job taking time to pay attention to detail .We worked with Kevin who was knowledgeable and patient in helping us decide our flooring selection .We highly recommend Giant Flooring. We are returning customers Thanks again for another job well done!

LOVE my new carpeting. Salesman, John, was great. And the installers were EXCELLENT. Very…read moreefficient - knew what they were doing. It was amazing to watch them. Very satisfied with service received and price was great too!!

Absolutely terrible would never recommend them to anybody and not only it happened to me I see it…read morehappen to others that they wrote down the wrong size windows and order them wrong and blame it on the customer or the installer they're nice to you before you order the windows or when you're looking but after that the knife in the back I would highly never recommend them ever again

Tom is the best. that's all i can or need to say. He'll get what you want, when you want and at a…read morefair price.

First of All I could say is wow!! This installation team is "TOP"notch and is staffed with all…read morefamily owned caring staff. If you are ever looking for flooring, from the New ShopRite plaza in moosic, to just our two little kitchen and dining rooms. This is "THE" team you will be super happy you hired, like us! No job to big or small!! And their "pay attention to detail" is phenomenal to say the least. Along with their down to earth, kindheart crew..... We we're gifted to have this team update our house for a very reasonable price. It's just a no brainer to give them a call if you are looking for someone local. Crêpe's almighty they even lended me a hand digging out something they were not even hired for...#50sFossil to me That's.... #Kindheart101 in my book 10 stars I my Wife's Book and me as well!!

Got an estimate and it was pretty reasonable . this was like 5 years ago . they came over didthe…read moremeasurements and installed on the day of my choice. However, the guy pulled his heavy blue truck on my newer sidewalks. I don't know why he did this because there was plenty of room on the street. He was told to move it and with saying that his attitude changed ! He got angry and said he was afraid histruck was going to get hit or sideswipped. Not saying I would never use them again, but to have no respect for a customer. Concerns me !

we hired Cole to remove the old carpet and replace with wood floors. The results were amazing! We…read morewere blown away by their over-the-top customer service. We were trying to manage the renovation from out of state- Mike and his team were incredibly accommodating. We are thrilled with the results and grateful for their efforts.

Cole Wood Floors is as good as it gets. We had them do several projects on our 100 years old…read morehouse. They repaired and then refinished original oak floors, installed a tile bathroom, and installed new oak wood floors. They had to contend with old house issues like sloped floors, irregular baseboards & antique doors. The final floors are absolutely beautiful and makes the house feel younger. The process was easy since they are capable of dealing with any situation, total professionals on schedule, price, and unexpected issues. We will use them again.

Like other reviews, the communication and time frame were great. The final job was a absolutely…read moreterrible for the amount we paid! Pretty large concrete patio with cracks, uneven surface, just total mess...pictures speak for themselves.

What a great experience with Alex and his team. Expectations and timelines were clearly explained…read moreand professional suggestions were perfect. We needed to upgrade our old deck but unfortunately it was in worse shape than we thought. Alex gave us a good price, demolished old deck AND built new deck in ONE WEEK! Incredible, will definitely be using them again for any renovation/construction needs.

Corey was a huge help with ordering our lights and fans. He is very knowledgeable with the…read moreproducts they sell. We needed extra-long pendant lights, and he was able to help us find and get them. He was helpful during the store visit but gave us time to wander around on our own. A totally pleasant experience and we will be back again.

This store is amazing. The quality of the furniture is unbeatable and the prices are fair. The…read moremanager, Rudy, at the kidder street location is very knowledgeable and friendly. There is no pressure to buy anything extra. We had purchased from them before and were so impressed with the products and the care of the delivery staff that we came back for more pieces to add to our collection. Shop here if you want good service and quality pieces you will have for many generations.

Though Zero but Actually a Hero…read more My wife and I were told by our contractor to go to Arley for tile and ask to work with Megan and her only. Since we currently are building a house in the Pocono Area, We live 110 miles or so away. When we arrived at the Store we asked for her. She came over and asked if we had an appointment, we did not. She was short with us, telling us she could give us 5 to 10 minutes before her next appointment. We explained that we drove over a hundred miles, that didn't seem to matter. So we looked around and made an appointment for the following week. We got there 30 minutes early and she had people at her desk. She told us to go look around for ideas. 10 minutes before our scheduled time, she came and found us and spent the next 2 hours working with us. We then realized that her "attitude" the last time we were there was just her way of saying that her customer she is working with at the moment is her first priority. For 2 hours we were hers. She was constantly interrupted by other employees needing things and other customers (without appointments) trying to get her to do something. In her matter of fact tone, she told them that if they want to wait until she is done with us then they could, otherwise make an appointment. She is also straight forward with her opinions and designs. She will make you think about your choices and suggest some other ideas. The final design was more than we would have ever expected. We left there first by saying sorry for being pushy the first time we met and leaving there with a friend. If you go to Arley, call first, ask for Megan and make an appointment. Be prepared to be told "No you don't want that" because You will not regret working with her. She is our Tile Hero! We will go back again for our basement bathroom! Prices are a little higher than Lowes and Home Depot, but you get a Designer like Megan, Well worth the small extra money!

the store seems overwhelming at first - but every time we went in- we were immediately greeted by…read morethe sales staff. they ask if you need help - but are so good about letting you just browse. there is never any pressure. they are very knowledgeable about their products and were very helpful pointing out what time would work for what we needed. even if you go in with only a small idea about what you want - they help lead you thru the process. great customer service.

I give NP Flooring 5 stars! I called 2 days ago and left a message, the manager called me back…read morethat day and said that a service person could come out the next day. Tom and Toddy arrived on time and stretched the carpet that needed repairing quickly and perfectly. I will contact them for carpet repairs and cleaning when I need it done next time. This company is the best.

I wholeheartedly recommend Tom and the crew of NP Flooring. I emailed Tom on a Sunday night;…read morelooking to have carpeting installed in my parent's home in Moscow. I live in North Carolina but was going to be up in Moscow, Pennsylvania in three weeks and wanted the job done then. Tom emailed me back instantly - I mean instantly. To my amazement he even wanted to talk to me about my unique needs so on Sunday night at 8:30 pm I'm talking to Tom about my parent's house. Nothing deterred Tom; he is an excellent communicator (I'm in the service industry and he is beyond the best I've seen); calling with updates and calling a couple days prior and calling the morning of the job, etc. The installation crew was fantastic, respectful and professional. Excellent experience all the way around. If you look at my reviews of other businesses you'll see I don't easily give rave reviews but NP Flooring represents a level of customer service that is vanishing across all industries. Call them - you will not be sorry.