Viktor is amazing, as Is the staff at central. Most importantly, they are honest and price for…read moreservice is reasonable. We had them repair a brand new AC, under warranty, that was installed by a different company whose price to fix was ridiculous. Central provided a free estimate, photos and estimate. So glad we found Central!

A six months maintenance call ended with a $2,000 quote for repairs…read more A second opinion from another company resulted in a bill of $200, with the comment that none of the recommended repairs and replacement parts were necessary!

Jeff has been servicing our units for at least 15 years (probably longer!), and installed new units…read morea couple years ago. He is honest, knowledgable, and reliable. I highly recommend Thompson Heating and Cooling.

Jeff is awesome. As consumers, we always complain about how hard it is to find honest, dependable…read moreand reasonable contractors. Jeff is your answer for HVAC. Tells you what you need and nothing more. Out of all of the contractors I use and refer, he is the best.

Hinson Heating and Cooling installed two new units in my home March 2020 and they did an…read moreunacceptable job. They did not come back to finish the job and I had to get another company to finish the job, don't give them money up front, I would not recommend them for any work, also the workers spent more time smoking than working, sorry people, don't give them any business or you will regret it.

Excellent service by Dwayne. He came out the next day and replaced a fan motor and added freon at…read morean affordable price. Very polite and professional.

Just had my HVAC replaced by Eric and he did an awesome job. Lower quote than from others. Very…read moreknowledgeable and honest and professional. Great service. Highly recommend.

These guys did some BIG work for us and I can't brag enough about them…read more These guys were excellent! We were referred to them by a neighbor, whose mother had extensive plumbing and repair work done by them and had great results. We received the same treatment. First of all, we had our main water line that runs to the city water burst in our yard. We found out this was something that others in our neighborhood and elsewhere in Mint Hill have had to deal with at one time or another since water usage was changed from one source to another, currently Charlotte's city water. Anyhow, we discovered we paid half the price as a neighbor once did a couple years ago for the exact same job (but probably us having the better customer service, which seems to be priority number one for this team.) Then, we discovered our dishwasher had been leaking and ruined our kitchen floors, cabinetry, baseboards, and some wainscoting. As anyone knows, from working with insurance companies, you get the minimum amount from them for reparations. Well, these guys were able to work with this amount, plus a minimal amount from our pockets, to renovate our kitchen to a whole other level. All in all, we had major work done for little, done professionally and beautifully. For example, we once had a tacky linoleaum floor, to which was replaced with matching laminate flooring, new cabinets and hardware, new countertops where layered countertops had been thrown down in a shotty way, new wainscoting on the walls, new baseboards and trim, and paint. In addition, they were able to replace our stainless steel dishwasher with a new one, tear down an ugly wall partition from our dining room to living room, and put in a new stainless steel sink, replacing the old iron one. These guys are efficient, professional, and definitely put customer service first. They do high quality work and make sure they are thorough from beginning to end. They not only take care of the plumbing end, but also do carpentry work and home renovation. You only have to call them to take care of it all and they do a superb job on both ends. We highly recommend!

Very disappointing!! I purchased a rather expensive Dakin HVAC system from South End 9-3-24. The…read moreinvoice states that I have a 12 year labor and parts warranty. When I needed immediate service this morning I had a very difficult time reaching anyone and when I ultimately did, I was told that South End no longer does HVAC work. Hi will no longer do business with this company for any service they say that they provide.

I have used this company many, many times to do a number of things (new ductwork, no heating, no…read morecooling, home inspection, thermostat install, and a mini split install). All of the service was top notch and very affordable. Charlie is very knowledgeable and the owner is always a call a way. Highly recommend using this company. I have used several others in Charlotte and this is BY FAR my best experience.

I was really impressed with the service and attention we were given. I called at 8:00 AM with no…read moreheat and the temperature outside was in the high 20's, a bit chilly. Call was answered promptly and the person who answered the call had to call me back after checking to see when they could come. I got the return call within a short amount of time. He said that they would be there around 10:00. He came right at 10:00 and fixed our problem. He explained the problem to my husband and to me in terms that made sense. We were up and running. We opted to sign on for the annual maintenance. We were very happy from start to finish.

I was assigned to Benz Electric on July 3, 2026. I did not contact them because it was a weekend…read moreholiday. I contacted them early Monday morning and was advised someone would be in touch with me, which did not happen. Here it was going on 11:00 o'clock and no word as to when I would be serviced. I called back and advised them if they could not service me just let me know. The individual showed a lack of concern and simply said okay. This is entirely unacceptable customer service. I have been without service over the holiday weekend, and this contractor has no interest in fulfilling the job. Moving right along.....

Arrived on time, got everything done in a timely manner, and cleaned up afterwards. He showed us…read morehow to make adjustments to the light fixtures if we needed to and tested everything to make sure it worked correctly. The price was the same as what was quoted. We would definitely hire him again!

The work they do is good but BEWARE - this business will inflate the cost of any work that needs to…read morebe done so that you are forced to go through homeowner's insurance. I had a leak that was coming from the ceiling of a downstairs closet. I thought it might be a complicated leak from the second floor bathroom - I was so happy to see when the closet ceiling was removed that the leak came literally from a part directly on top of the closet ceiling (so water hadn't been traveling all around the second floor). It was a simple situation. These guys jacked my bill up to over $5000, which forced me to go through homeowner's insurance. I got it brought down to just over $4000 after complaining. ...also note, they will not give an estimate in advance. They never gave me one throughout the time they were here and they never gave one to my friend in Providence Downs neighborhood. They just wouldn't give her a dollar figure and, in her case, she wasn't dealing with an active leak, so she chose to not work with Sunshine and instead chose a company that would give her an estimate. After what happened with me, it's obvious that they avoid giving a dollar amount so that they can start the work and then inflate the cost once they're already working. ...lastly, they charge by the hour - something I hadn't realized as I would see them arrive and park at my house and take forever to get out of their truck. They even went to my neighbor's house to inspect something for her when she saw their truck and came over to ask them about something at her house. Yes, I'd thought it was odd that every time they came they just sat in their truck for so long but it never occurred to me that they were killing time and that I was paying for it.

What a pleasure it was to work with such a hard working, quality oriented company. They we're…read moreprompt and worked well with the insurance company. A couple of their workers (Lupe and Georkis) were the best. They were hard workers and kept us informed as to what was going on. The workmanship was excellent and Tim the owner was very fair to work with. When disaster strikes, they're the ones to call.