The service was horrible. Waited 15 minutes past the time the delivery order was to be picked up. What's the point of ordering ahead if you still have to wait just as long if not longer than if you had ordered in store? Ridiculous! read more

Ambiance: Clean well maintained interior. Service: Staff were friendly and had no issues with adding extra toppings Food: Sub was exactly as expected. Meat was freshly cut and bread was not stale. I got the club sub that included bacon which was very crispy. Truly a sub from above. If you want a nice meaty and juicy sub come here! read more

Jersey Mike's Subs - #8 Club Sub - Fast Food Near Me - Champaign, Illinois

HUGE kudos for the gluten free cross contamination procedures! We ordered 5 sandwiches including 1 gluten free. She wiped the table down, put paper down, used a clean BLUE handled knife and made the sandwich, then made the rest with a BLACK handled knife, AFTER the gluten free one was wrapped and bagged. We told her this was our first time in and she was very patient as week took what felt like forever to order. Now for the food. Soooo good! She sliced the meats and cheese in front of us, the bread is soft and fluffy. The chips are miss vickey's which are already the best! We'll Definitely be back! Price you ask? 5 sandwiches (one was a giant the rest were regular) plus 5 bags of chips and 1 regular drink plus tax came out to $61.04 not to bad compared to other sandwich shops! read more

Jersey Mike's Subs - a sandwich on a wrapper - Fast Food Near Me - Champaign, Illinois

Fast service with friendly staff. When I DoorDash there they always help speed things along.

I don't know who hired the people working at the desk, but between the rude, ridiculously high man working the toppings station and the manager, whoever she was overcharging me for a sandwich by four dollars that I've gotten at multiple other Jersey Mike's in central Illinois and then arguing me about it ..paid it and left. I'll never be back again. This is the worst location I've ever been to staff definitely needs to be fired and new people need rehired. read more

10-14-22 at roughly 6 pm. There were four employees working tonight, my wife placed our order and waited 30 minutes to only receive 1 of 4 sandwich's. Other customers came in behind and order and left with their meals before she got the only sandwich. When she questioned the employees, she said they all appeared, sounded and acted "stoned" !! We love Jersey Mike's, this will be our final stop to ever attempt a purchase at this store!!! She requested and received a refund. Unbelievable service ever if they weren't high!!! Owner should stop in and visit their employees unexpectedly. A 1 is currently to high for this visit. read more

Very nice place. The food is good, and it's done right in front of u also. Very fulfilling! I give it 5 stars!!!

So basically this was one of the worst fast food experiences I've ever had. The lady in charge was berating her two employees (which were struggling with basic tasks) the whole time. They were working on a big order, so I understood having to wait. They took our order, I watched them set my sub to the side and then take the order of the two groups behind us. They immediately made their orders and had them pay while we were still waiting on our other sandwhich. After about 15 minutes of waiting for just two subs, we finally get the second one, pay, and were on our way. When we finally get back home to eat them, my sandwhich is not even close to the correct order. So not only were we met with a hostile environment, long wait times, and bad service, but the wrong food. What a waste of time. read more

My husband and son loves these subs. I can tell by watching them eat that the bread is really fresh. The steak sandwich that he ordered looked and smelled yummy. The restaurant was clean. Employees were quick, happy and professional. read more

Usually is really good but they gave me chicken instead of steak for the Philly... highly recommend as long as you get your order right.

It took about 20 minutes to get a hot sandwich. Staff doesn't seem to have a place to put their own belongings as they were taking up one of the side tables. Their table was full of old Starbucks cups McDonald's bags a spatula and cell phones. I probably won't be going back considering the wait and that there's a Jimmy John's across the street. Do better. Oh yeah and PS the ice machine was broken so you couldn't get a cold drink. read more

Finally got to try them and it was fast and accurate service! Food was nice and warm and tasted great! The hot chicken bacon sub was really good! Would definitely go back! read more

Do not order pick up at this location. Waited 25 minutes after our designated pick up time with relatively no other customers. They fulfilled walk-ins after we showed up orders before even starting ours. The icing on the cake was messing up our drink orders, and not finding out until we got home because they place them in a bag you can't look into. read more

The best hot steak and mushroom sub I've ever had. My companion had the turkey and provolone and said it was very good. The place was very clean and the service was great. read more

We came into town for a college visit on 3/31/22 and the food and staff were amazing. Friendly, kind and courteous. They were getting slammed with online lunch orders and still took great care of us, even my gluten free order. (I have celiac disease and felt very safe eating there because the staff followed protocol perfectly. It was SO appreciated) read more

Update, June 1, 2024: two years since my last review, I was in the area again and decided to give Jersey Mike's a second chance. My experience was comically similar to the first. There were people standing around looking agitated and waiting for orders, the charming lady who may have missed her calling as a prison guard or drill instructor was yelling at the girl working the grill, two employees were just kind of standing around behind the counter like background characters in a bad game, and one more employee was doing some sort of prep work at one of the tables in the dining room. I waited a couple minutes while I surveyed the scene, nobody attempted to take me order, I left because I didn't want to end up like the poor guy standing by the cooler waiting for an order that may never be called. So, now we know my first experience wasn't bad just because the place is new, they're just like that. read more

Scott, I tried to email you but it wouldn't go through. Please check and let me know.

This is THE new quick lunchtime favorite! Cold fresh subs or hot meats and cheese on fresh made breads.Ive been there last 3 days and have 0 negatives to add!! read more

Jersey Mike's Subs - Jersey Mike's Subs is THE new quick sandwich place with fresh cold subs and hot meats gooey cheese peppers onions mmmmm... - Fast Food Near Me - Champaign, Illinois

I came here four times. The first time they forgot my order. I had to remind them after sitting for 15+ minutes. Second and third times were busy, but i got my food within 20 minutes and i enjoyed it. The fourth time they forgot my order. I casually waited while my son had his sandwich and watched everyone else receive their orders. Nobody knew what was going on. It was silly. I asked for a refund and won't be coming back. read more

I have celiac so I was very excited to see they had gluten-free buns. Ate here for lunch with my partner shortly after they opened. Had two regular size subs one on a gluten-free bun, two bags of chips, and a medium drink. I had a $25 gift card. I was very surprised when the total was over $28. The sandwich I ordered was made incorrectly. I ate half of it before I noticed the missing items. When I took it back up, they threw on mayo and a slice bacon. No real apology ir incentive to come back. I had high hopes for this place. I'm in no hurry to return. read more

Always can count on a delicious tuna mini from Jersey Mike's, no matter where we travel!

Great tasting sandwiches. The one on Golden Triangle in fort worth has great customer service they are always nice and fast. It's always clean. read more

The service was super slow for a restaurant that just recently opened! I mean SLOW..... The bun was harder than a day old baguette! The sandwich was mediocre, tasty but not a lot of items to add.....for my money, Mike can return to Jersey! read more

Super tasty. Cool to see the meats freshly sliced for each order. Overall good bread, fresh toppings, and quick service.

Food and service have been great every time I have eaten there. Glad they finally came to town!!!

There is a tall African America male staff member with short dreads (he usually wears a gator mask) who provides amazing customer service. Unfortunately, today we witnessed him being loudly berated by a female staff member who we think was the manager. It was extremely embarrassing to watch, especially since he always provides us excellent & friendly customer service. This is the 2nd time I've eaten there and witnessed employees being treated poorly. read more

This is the best sandwich shop around. The staff is welcoming, patient, and helpful. The place is always clean and the food is awesome. SO glad they are here in town. read more

the Friday night crew is very polite and has great customer service and my food was great