Welcome to the video, I am trying "The Big Kauna" cheese steak from Jersey Mike' s located in Wilkes-Barre TWP PA. Now this was delicious, I really think we need a food battle between Jersey Mike's and Subway. JM's bread is baked in store, the bread was nice and soft. It came with onions mushrooms cheese and I had them add chipotle sauce. The sauce gave it a nice kick. The staff very polite and professional. I definite score here. Until next video be blessed and stay safe! Watch our review on YouTube https://youtu.be/j_kQSHkKO2g read more

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Made an order and paid with a gift card and was over charged. I didn't realize till after I was home and looked over the receipt. I immediately called but didn't get anywhere wrote an email to corporate and got a generic response that someone would get in touch with me within 48 hrs. I still didn't get a response and again sent an email but it's been more than 3 months and still no response. My only take away from this is that the local store and corporate simply condone and encourage their employees to overcharge customers to help with the bottom line. This is a pitifully stupid way to run a business. read more

They always have good subs. Online ordering is very simple. They put a lot of freshly cut meat on the sub. Bread is always soft and fresh. People working there are always friendly and nice. I've never had a bad experience going there. Been going since it opened. read more

The food is always good, sometimes slow or you stand there at the glass waiting for them to make a bunch of app orders while you stare with no welcome given. But, it's crazy I rarely see anyone dining in, but when I do, every single table is dirty with crumbs and stuff. Every time. Please clean your tables between customers and not just once a day (maybe??). read more

Jersey Mike's Subs - I just sat at this table because it's the cleanest of the bunch. - Sandwiches Near Me - Wilkes-Barre, Pennsylvania

Had the longest hair in life on my sandwich just now very unacceptable I love jersey mikes and never had an issue until today!

7/16/23 Ordered via the online app #13 w X Cheese ($1.75 upcharge) and low and behold I get home to dig in and it's like "where's the cheese" - the receipt shows I was charged for extra cheese. If I would have lived closer I would have driven back to get my order corrected. All those guys in there hanging behind the counter but can't get the order done right. smh Look at the pic of the sub if that is x c that's a shame, if it was a mistake come on pay more attention when doing your job. read more

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I loved everything and such fast service. Everything was made right the good tasted great. And the workers were very nice. Inside is so clean and well spaced out. read more

It's fine for a chain. Recently got a #13 Mikes way and it was OK, if your looking to go to a chain this is a better option than going to any one of the Subways in the area. Not quite as good as Priomos, who does have better ingredients, but is also more expensive, but a good place to get a consistent standard sub. read more

To expensive for a SANDWICH, 3 Times as of McDonald's combo,s, for a cold cut SANDWICH

Food was great as well as the service. The buildings is very inviting & so are the staff

Good and fresh. I love how the meats and cheeses (if you get one of those sandwiches) are sliced to order and right onto the sub roll. Jersey Mike's isn't exactly speedy but it's still pretty quick. My #13 was topped "Mike's Way" with lettuce and tomato and onion and mayo and oil/vinegar. Very tasty stuff! Totally would return to Jersey Mike's. read more

Jersey Mike's Subs - Jersey Mike's in Wilkes-Barre - Sandwiches Near Me - Wilkes-Barre, Pennsylvania

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If I could give it zero I would. This is twice now that they had added cheese to my order after listing NO cheese asked for. All I got was excuses as to why it was wrong. Waste of money and time read more

Sometimes enough meat and other times not enough meat. Good tasting hoagies. Always busy

The vinegar and the oil - weak They seem to drown it in it which got me excited but it tasted like nothing. Could make better sandwiches at home. It's nice they cut the meat there in front of you and customize it right there but again - weak Overall, decent basic hoagies but the flavors could be better for the price read more

Extremely disappointed... overpriced, dirty and nothing compared to the new Primos right down the street... will never go back. Save your money & go somewhere else read more

Another great double meat Roast Beef sub at Wilkes-Barre Bear Creek store! Alfonso made an awesome sandwich! He is hard to miss with blue hair, and I am glad he waited on me today! Keep up the great work! read more

I visited the Wilkes Barre location today, I purchased 2 Big Kahunas and 1Turkey and Swiss. My bill was 56.00. I get home, my husband bites into his sandwich and comes out with a 6 inch black hair. What a disappointment. I keep calling the store but they tell me their not available at this time. Thank you read more

Ordered online and then waited another 20 minutes in the store. I asked twice about the status of our order - politely. At the end, I mentioned one time that we waited 20 minutes, and the tall guy behind the counter yelled out "Want to come and work behind the line with us???" That's not acceptable. read more

Great stop on a trip from NC to NY. Michelle and Delora were awesome. Thank you for accommodating our 7 year old daughter's limited palate. Your customer service is excellent read more

Absolutely the best hoagies in the valley! The cold cuts are top notch, the staff are friendly, courteous and professional

No more subway for me. For a chain the subs remind me of New York deli style. The meat is cut to order and get it mikes way it's the bomb. I got the original Italian and it was soooo good. I love the online order and pay feature bc i can be in and out in 2 min. I joined the email list my first sub was free. Sweet. read more

At 3pm today, I stopped in at jersey mikes on Bear Creek boulevard. Every thing was well done except the guy at the register who was also the guy who put the veggies on your sandwich. This guy ran around waiting on other customers while I waited for him to finish my sandwich. People would walk in with take out orders and he would stop working on my sandwich and look for their orders while I waited. When I told him I was in a little hurry. He told me I got other customers. I told him why don't you finish my sandwich first since you already took my money and I've been waiting nearly ten minutes for you to finish. The guy got belligerent and I believe voiced some kind of slur under his breath, took more time to finish my sandwich by working slowly, then finished.. I will never go back to that jersey mikes again. thank you. I don't need any more drama from an ignorant kid. joey K. read more

Subs were delicious Price was right. Love mikes way. Will get again for a quick lunch.

I just ordered the #9 and if you like a lettuce hoagie then it lived up to it expectation. Where was the meat and cheese? They got the cheese wrong as well. read more

A chain that makes a good sub, Jersey Mikes. Don't get your hopes up, unless that is, you are from the Scranton/WB area. Then this may be a 5 star for you! Good bread, good meats, good toppings, and excellent service. this is different by a mile from Primo, but they do make an excellent product. read more

The staff there are very nice and the food is amazing. I think the prices are reasonable and the store is very clean. The bathrooms there everytime I go are always so clean, hard to find that. read more

This Jersey Mikes is brand new and I must admit- a HUGE PLUS for this area! food is fresh, staff is super friendly, place is sparkly clean. Jersey Mike's subs are tasty and fresh. they cut the meat right in front of you so you know what you are getting. The managers and owners are really friendly people. GO JERSEY MIKES!!! I personally like a mini #7 no cheese. mikes way. extra spicy. jalapeños and banana peppers. the condiments make the sammie!!!!! Stop by this store- it's right across from the VA hospital. Hopefully, one day, there will be more JM closer to scranton. Y U M! read more

Hands down the best subs I've had in a long time. Found this place by accident and I'm happy we did. The service was quick and the employees were courteous. I definitely recommend this place if you find along your travels. Oh and try the club sub and the buffalo chicken sub.. A must! read more

Ate at this location of Jersey Mike's last night with my girlfriend. The food was fantastic. I ordered a #56 Big Kahuna Cheesesteak and she ordered a Chicken Cheesesteak. They were both freshly made right in front of us and they were generously sized portions. read more

This is a chain restaurant. I gave it 5 stars. No, it's not a mistake. Jersey Mike's is really that good. Let's make a comparison with other chain sandwich shops. Subway may bake their breads fresh in house, but their meats are precut. We all know it. Plus their food gives me horrible stomach pains. Giving birth is less painful. Panera....Yes, Panera with their clean eating, good food schpeal. Pre-packaged! I have a co-worker who wanted an item on their menu made without the mushrooms. He was told no. The components are packaged together, cut open and grilled to make the sandwich. I actually like Panera, really, I do. At Jersey Mike's, the meats are sliced in front of your eyes. The meats are fresh and juicy. And you have to have the sandwiches Mike's Way, with the best red wine vinegar and olive oil I've ever had on a sub. If you want a low carb option, get the sub in a tub. Everything that goes on the sub, just in a bowl, no bread and it's food for days. Fast and friendly service. Everyone there is great! It's a chain, but it's really good. read more

Spent $20+ for two buffalo chicken wraps just because they're that small. Specifically asked for no lettuce and tomato (I even saw it written on my copy after I ordered). Get home to two wraps both with lettuce and tomato. I already hate subway, and i liked this place because they're just better, but this was such a waste. Never again, thanks jersey mikes! read more

Sub was pricey but very good. However at 3:30 in the afternoon, with two customers, 1 to go and mine to eat in, every table was dirty and they seemed put out when I told them the tables were dirty. Poor customer service. read more

Subs have always been delicious, but today they were advertised at 50% off if ordered on line. Wanting to support our local businesses, we are getting takeout every few days, so we jumped on it and ordered two large subs and drove 40 minutes to get them. We were told they would be ready at 2:30, 30 minutes after they were ordered, and to go to the take out line to pass up the regular line. We got there at about 2:45 PM but the order was not ready and my husband waited while the subs were being put together, and about 5 different ignorant folks came in and bumped into him, ignoring the any feet request to separate!!! So he was exposed to all of them and we are at high risk being in our 70's. Then there were the two subs-what was really at 50% off was the meat-our ham sub had only 1 slice on the foot long sub!!!!!! So disappointed, but too photos of the limp meatless for all intents and purposes subs to prove what I am saying!!!! Not the usual I can tell you but most disappointing to have gone so far in these terrible times to get some thing that was not able to even serve as a treat, much less a supper for two old folks!!!!!!!! read more

Fresh subs ALWAYS! Great , friendly staff that make this a nice experience . Great value for your dollar . We keep returning when in the area . Five stars for the food and staff ! read more

Nice employees for a chain restaurant. A bit pricey but minimally better than subway. Blah for 13.25.

Ordered a Philly Sub. For the price, size and extra for chips and a drink wasn't impressed. Don't think I'd go back... To this location at least. Rather go to Subway to Eat Fresh. Go here? Eat Stale and unFresh. read more