this place is literally the best mechanic shop ever. my family has been using this place for at…read moreleast 20 years and we never had any issues with our cars. the employees there are also really nice, especially razwan the best!

I would advise everyone to stay away. I had about $2,200 of work put into my car and today (a few…read moremonths later) everything that was fixed is broken once again. They changed parts that did not need to be changed because they could not diagnose simple problems. I am by no means a mechanic and I found a simple frayed wire after they replaced $500 in parts. The mechanics learned on the job, no training whatsoever. They are cheaper then most places but in this case it more than "you get what you pay for", you will not get a proper repair and this is having used them for a few years (I shamefully thought I could save a few dollars). I had tires mounted and they couldn't even get the valves right, 3 of 4 are leaking air. They have been sued a few times by the town for improper disposal, but that is neither here nor there. I don't write reviews often but I felt the need to warn the public.

Horrible scammer and a liar. Rude unpleasant and irate workers. You try to ask them about the work…read morethey recommend and they flip out asking whether you want it or not and then they want to charge you 700% of what it costs elsewhere. Stay away.

DISHONEST, nasty and incompetent - stay away! I have dealt with many mechanics but this place is by…read morefar the worst. Overcharged me $480 for a repair that I later learned should be $250 max and tacked on another $60 for a 2 minute diagnostic that was done without my permission PLUS another $40 mystery "service charge". When I had the nerve to ask him about these extra charges he suddenly became irate, belligerent and nasty. Then we went outside to pick up the car and noticed the front hubcap was missing. When asked about this he played dumb and claimed it was missing when I dropped the car off - refusing outright to replace it. We took his word for it but later found it lying in the area behind his garage. When we came back to the shop 2 minutes later, he had already closed up and gone home. We live out of town so had to find someone else to help us with it. Normally would assume it was a mistake but after dealing with this character it was clear that he was lying to cover up for losing it. Do yourself a favor and stay away.

Took my car immediately, right as they were about to go out for their lunch break. Showed me the…read moreproblem, explained it, and offered a fair price. Anthony at the front desk was also very helpful and friendly! Highly recommended.

I had a coupon from the online website for $20 off a full synthetic oil change and tire rotation…read more When I showed my phone to be scanned, I was told that I had to have the physical paper. They did not have a scanner and could not type in a code. They refused to take a picture of my phone and said that was MY job. They said I would have to wait another 15-20 minutes for the manager to return and they refused to call him. I had to go next door to to a dental office and they helped. The receptionist also remembered that this has happened to at least one other person. This franchise said the manager needed the paper to send in to get paid. They should have a large sign advising customers. The website mentions nothing about needing to print the coupon. During the service I was told that my 2 front tires were "bald" and I needed new ones. I was not shown a micrometer reading just was told bald. They were not bald and did have tread. Regardless, when I declined tires and instructed them to just perform the rotation on the front wheel drive vehicle, I was told quite astonishingly that there was nothing to rotate? I again said put the front tires in the rear at which point he shrugged and left. FYI, a rotation was not mentioned on my invoice. Also not on my invoice is any mention of performing their "Closer Look Vehicle Check" vehicle inspection. The final end to my "wonderful" experience was when I discovered that my vehicle mileage was another correctly entered on my invoice - an additional 3000 miles got added to my odometer reading which course plays havoc with my warranty should anything happen and their system sends service information to Carfax for history. SO I had to drive BACK down to the shop to have it fixed. Suddenly my $20 savings doesn't seem as valued. I certainly did not feel valued as a customer. Go elsewhere.

My horn hadn't been working for a while. I called and took me right away!! Very accurate with…read moretiming- no extended wait. The job took less than an hour and the $$ was very fair. Highly recommend SV Automotive!!!

Absolutely fantastic radiator went on thruway got truck to Shop they jumped right on it , ordered…read morenew radiator. Due to time we had to get a hotel however job was done first thing in morning. They were honest friendly and extremely helpful price was great considering the circumstances ask for Waseem or Ish.

The suck you in with a promise of 10 minute cheap oil change. And once they have your car, they…read moreask you to come it and they start to up sell you all kinds of BS. In my case, they tried to sell me on 1) windshield wipers, which I didn't need. 2) air filters, which I didn't know if I need or not. 3) change and flush transmission fluid, which I doubt I need. I saw them do this with another person. I found them to be dishonest.

Went in for a nail in my tire. Dropped it off, two hours later it was done. They're so super busy,…read moreso I was happy to get the call quite quickly that my tire was fixed!

I had a few issues that other mechanics couldn't figure out until I got to this place…read more Their prices are reasonable and I fully trust them!

I bring all my cars here and have been a customer for three years now. J&M…read moredoes things right and has high integrity; I know all my repairs are done correctly. Staff has always been very accommodating and helpful. I would recommend this business.

Let me tell you a story about J&M Auto and it's proprietor, Jagdish Patel. My family and I were…read morereturning home after a long, hot weekend of kids soccer in the Philly area when my 2016 Jeep started overheating on the New York Thruway in Nanuet. It was late Sunday afternoon on a 95-degree day and we were 200 miles from home. I found a way to get my wife and two boys a ride home, and I checked into a local hotel while I figured out what to do with my broken car. In the morning, I was waiting at the shop when it opened at 8. This was a classic emergency situation -- I'm stranded far from home -- where a shop could have totally put me over a barrel and diagnosed all sorts of problems, and I'm sure many would have. Not J&M. They got my car in immediately, and had expertly diagnosed the problem (a failed radiator cooling fan) within an hour. Jay, who is as friendly as can be, explained the situation and said his local parts folks did not have a replacement unit. However, another distributor in New Jersey did have an OEM replacement and have it in Nanuet by 10:30 or 11. Jay's mechanic had to literally tear the entire front of my car apart to replace the bad fan. Jay texted me photos. Then they had the repair done by 1:30 p.m. The price was totally reasonable and what I would expect, and Jay even took pains to show me how much he paid for the part. This is a business you can trust, in my experience. My only regret is that Jay's shop is not located in my town because, if it were, he would be working on all my cars, all the time. I felt so lucky to be stranded in that place and to have found his little shop. Thank you, Jay!

Amazing location!! Just fixed my wife's beetle. Inspection, oil change. New tires... All done super…read morefast and then they even inspected my truck!! These guys Rock!!!! Awesome place and awesome customer service!!!

Great place for NY State inspections. Fast, efficient and no nonsense. Nice waiting room, even…read morethough it doesn't look it from the road.