I had to travel to Washington, DC for an in-person (yes, they still exist!) meeting and training…read moresession. Well I didn't want to drive and as for Amtrak's Capitol Train, well see my review....As I was staying on the Maryland side of things, Southwest had the best schedule going in and out of BWI. Southwest had gotten a bad rap over the past few years, but they did get me to and from PIT on time. Having boarding group A and TSA Pre-Check was a plus. Oh and I did get my little snacky-snack a nd drink.

My wife and I were on Flt 156 from ABQ to PIT on 03/28/2026. When we arrived at ABQ airport, we…read moresaw that flight was delayed. We went to customer services to see if this delay would impact the connecting flight from LAS to PIT. The SW Rep told us that the delay was from a flight crew matter (timing out and getting a new crew) for the flight from Phoenix to ABQ, which would be the plane to take us to LAS. Due to the amount of delay, he indicated that it was impossible to make the connection. He tried to re-route us for about 15 minutes. Because SW Air doesn't reciprocate with other airlines, there were limited options. The counter rep (who was very helpful) gave us three options: (1) He could get us to either Columbus OH or Cleveland OH and take a flight the next day and get a rental a car and drive from Cleveland or Columbus to PIT, or (2) Go to LAS, stay overnight (at our expense and fly out in the morning), or (3) Stay in Albuquerque another night (at our expense) and fly out on a 5:50 AM flight ABQ to LAS and then onto PIT. We chose option #3, since it seemed most reasonable and least costly. The delay changed our schedules (as we lost the day that we expected to be at home) and we did have to get an UBER for approximately $45 in the morning for our 5:50 AM Flight (#153, ABQ to LAS). Because it was a SW issue the Customer Service Rep told us that this qualified for a LUV voucher because it was a flight crew delay that caused us to miss this flight; he gave us a voucher form to scan and begin the process. He said it could take up to 30 days to process. I submitted a voucher; I received an email that our case was denied because it was less than a 3 hour delay. I called SW Customer Service; after my long explanation they indicated that they couldn't help me, and to resubmit a LUV voucher. I then saw that my miles from the flight never hit my account so I call Rapid Reward help; this Rep added my miles and told me to send a "Complaint" because this was a SW Air issue and it should qualify for a LUV voucher. She indicated that the response I received was an "automated system" response (a person didn't review it) and I needed to file this complaint in order to have a person (rather than an algorithm) review this situation. She was confident that it would qualify for a voucher. I followed her advice and filed a Compliant. It total, I've now spent several hours working my way through this system. The Result: The next day the Complaint Service Rep told me to file for a LUV Voucher, which I had previously done. I looked for the spot to do this on their website, and it was buried somewhere, but I didn't find it. I simply gave up. So despite two SW Air Reps telling me that I qualified for some type of compensation for this problem, and spending several hours trying to follow up, SW Air's change in policy (taking these voucher reviews away from the Customer Rep staff and allocating them to an 'automated system') prevailed. It's not the 'old SW Air' where customers were treated with industry leading customer service.

I always enjoy myself in the concourse Spirit flies out of but the Pittsburgh airport is pretty…read moresmall so you can literally enjoy every concourse there and not have to worry about missing your flight as there is only one terminal. I've flown with Spirit a lot over the years and I've never really had a bad experience, but the seats no matter where you sit suck if your 6' tall or more unless you get a big seat up front which I've flown on a lot but now they are always sold out before you book a flight it seems. I purchased an emergency exit seat for this flight because they have great leg room but the seats are so narrow due to those stupid metal spacers in between the seats that are in a fixed position. The flight attendants were average at best in the friendliness department but I have flown to several destinations where they were some of the best. Th pilots were nice and friendly. I've flown to EWR out of PIT several times with Spirit and it's usually problem free but this particular flight was delayed for one hour which pissed me off due to it being a late flight already and I had plans in NJ. It was probably due to that drone bs. There was a little turbulence but nothing too bad. It's normal on this route it seems. I sat in an aisle seat and the middle seat was empty and a very nice lady was sitting by the window who I chatted with for a little bit. All-in-all the experience was decent . The prices make flying with Spirit worth any hassles tbh. Safe Travels :)

Three hour delay Children set off alarms and they were left…read moreblaring for 30+ minutes No working Wi-Fi on the plane We woke up at 4 and were to the airport three hours early , so we could have a 12 hour day... I hope we get there.

Thank God for 1st Class!! And flight attendants that know their worth!!…read more My flight was delayed, -"annoying, but not fatal! but thanks to the attendant , a few drinks made it possible for me to be able to drown out the constant screaming and yelling from someone's uncontrollable child! Yes! I have children and grandchildren, but they were raised at home and behaved themselves at home so they knew how to behave in public. Both AA attendants were professional and despite the annoyance, they worked that flight like a fine tuned fiddle and controlled that space!! Southwest listen up!

American Airlines is a major airline in the U.S. and is one of the largest in the world for the…read morenumber of flights and passengers. It also operates the regional airline American Eagle. In March 2026, my husband and I had round-trip flights on American Airlines between Pittsburgh and Miami. Their airfare, of course, cost significantly more than the airfare for a discount airline, but my husband wanted to fly on a non-discount airline in the hopes of having a better experience. We checked in and got our boarding passes without any problems. Our flights departed and landed only slightly late. The employees spoke politely with us. Our luggage was not lost. I did notice that a charger in a chair did not work.

When initially purchasing a Delta seat, upgrading to First Class is usually quite expensive…read more Therefore it is rare that they sell out their first class seats initially. When Delta doesn't sell all those first class seats early on (typical), Delta will do a "reverse auction" by continually lowering the price of those first class seats, until all the seats are sold.Usually at rock bottom prices. But Delta doesn't want their best customers / Diamond Medallion to see how cheaply they are selling those seats to random customers, so they block us (Diamond Medallion / Loyal customers) from being able to upgrade to First for a fee. On the app, all those first class seats are just X'ed out and unavailable to us!! So next time all you diamond medallion customers are sitting in comfort plus, and wondering who paid those huge prices to get into first class, please know that those are mostly non-loyal customers that bought the seat very inexpensively!! And those inexpensive seats were never made available to you, Delta's best customers! Delta does not take care of the best customers. If I was more motivated, I would post about this a lot. I will start now. I've already started flying other airlines.

This review is strictly about delta and not the airport. I…read moreflew from Pittsburgh to Laguardia airport New York. I got to the gate early and everything as fine. There was an announcement that the plane was delayed 10 minutes. Generally not a big deal at all. All the passengers boarder approximately 10 minutes late. Unfortunately we all sat on the plane at the gate for another 50 minutes. The stewards did not say anything and there was no announcement as why there was a delay????. The plane was completely full and the passengers where packed in like sardines. They did not serve anything at all on the flight not even peanuts. Hopefully this flight was an exception for Delta.

Great Airline and great customer service! Would definitely recommend and will fly with them again.read more

They'll lose your baby's car seat and then customer service (including supposed HBIC of system…read morebaggage, Michaela) will gaslight you, say you left it on the carousel, and legitimately straight up lie to you. Then they'll tell you to come retrieve it at a certain time, you'll pay for airport parking, and nobody will be there to help you! You may then succeed in getting them to ship it to you only if you argue for hours and keep calling back. But you will have to look into their false claims so you can call them out on their lies. And nobody will really care, because if you're poor enough, you'll probably either have to keep flying allegiant or just stay home :-)

In my opinion, PIT has drastically changed for the better!…read more PIT no longer has the tram you have to take to get to the gates, the people movers are quiet. There is a lot to see in moving about the airport from the floor designs of many of the monuments of the City of Pittsburgh if you look closely to the lighting in the ceiling. I had a chance to take it all in, the airport was NOT busy. A family member dropped us off, so we did not experience any parking issues, charges for where to part and/or delays getting to the ticketing area. Once inside the sliding glass doors, we immediately saw our check-in point (AA) and had no wait, but a pleasant experience was had by the attendant behind the counter. We also appreciated the changes to the TSA checkpoint. I was expecting a delay and frustration in getting my things into the bins, not because I was not organized, but because I was traveling with a 19- month old, something I had NEVER had to do for many years. I found myself thankful for the understanding and direction the TSA gave us. Our departure was early afternoon (2:37 p.m. flight) out of PIT and the airport was fairly empty. I have NO complaints just praise for the service and experience we had out of PIT. Coming back we arrived close to 9:00 p.m. via Southwest where many/all of the restaurants were already closed. As we walked through the airport (fairly empty, again we realized the other changes...I had never worried about elevators before, we always used the escalators) this time we had been traveling with a stroller. Baggage claim is also different. Numbers instead of letters and oversized baggage comes on a different carousel. Maybe this was not different from previous days, but for us carrying a child car seat, it was a new experience. I love the changes, it was easy for us to navigate. Yes! This was my first visit to the NEW & IMPROVED airport in Pittsburgh, Pennsylvania. Job well done! However, I learned that Door 7/RideShare is on the ground floor after walking all the way down to Door 6 to find out I was on the wrong floor. I believe that was MY error for not paying attention to the signage. We've never had to use RideShare before, coming from the PIT airport. This, too was a first due to an unexpected change with our family member picking us up upon our return. Once on the correct floor, it was easy to navigate to get to the RideShare stand and getting to our family members home (10 miles from the airport) after our three weeks of travel.

Unrecognizable, refreshed, and revitalized PIT has drastically changed!…read more The construction project complete PIT no longer has the tram, the people movers stand quiet, the tunnel to long term parking is closed, and in its place is a completely new look! The word that comes to mind is expansive as the lobbies and walkways are wide with cathedral height ceilings in places. There is a lot of eye candy from the floor inlays capturing the city's monuments to the small lights in the ceiling that makes it feel like a twinkling night sky. It is beautiful, clean, and polished looking with many tech additions. The downside is that the convenience that once existed in certain areas are gone. Easy access to long term parking is no more with shuttles as the primary method of transport. Not sure if they are going to replace the people movers, the moveable walkways, but if not that makes the airport even more expensive feeling but not in a good way. I appreciated the changes to the TSA checkpoint as it was much faster but the new x-ray system turns out to be slower as it automates the bins. I found myself waiting five minutes for my items to slowly move through the system with no sense of urgency. These small complaints do not negate the improvements! I miss the Rex fossil, but wow I can't help but be impressed with the changes! It is so nice!

I worked with Nick to arrange a roundtrip transport and he was very professional and responded…read morepromptly to my inquiries. Mike was our driver and he was great and very patient with our day-long journey. The whole experience with Integrity Transportation was wonderful.

Another way overdue review for Integrity Transportation. This time, going back to Pittsburgh from…read moreClearfield, Mike was my driver. Once again, the trip couldn't have been more pleasant. Mike was professional, on time (actually a tad early) reliable and friendly. Nick, like before, provided excellent service. Only once did I have to leave a message, and he called me back promptly. With the fantastic service Nick, Troy and Mike provided, they really deserve more than 5 stars. The stress of traveling just melts away with Integrity. They are an excellent choice.

Wife and I had to go to New York for my daughters engagement party…read more We looked at all the airlines and the prices and decide to go with Breeze Airlines. As of right now it only flies to and from New York to Pittsburgh, Pa on Thursday and Sunday. That worked out fine for us and booked the flights. I was very happy that the flight went to Islip Macarther Airport rather than one of the huge airports in New York. LI Slip Macarther Airport is 30 minutes from where we stayed and super convenient. I have to say out of all the airlines I have ever flown Breeze is the only one that boarded on time departed on time and landed on time. The stewardesses and all the Breeze staff where super friendly. I have to say Breeze is my new go to airline. The cost of the flight was $44 each way and the airline it self was fine. I will defiantly fly Breeze again and again. I you have to go to New York and you want a great airline defiantly look at Breeze.

The best thing about Breeze is the cheaper direct flight if you have. The airplanes are upgraded…read moreand the attendants are really nice. The worst thing about Breeze is waiting for them to open before a flight if you have to check baggage. If you have flight anxiety to check in early to not miss your flight don't fly breeze. The kiosks never work and they only start check in an hour before the flight. If you are at a big airport and TSA nightmare you will hate Breeze . Days like this I am thinking I should have went Delta or American.

100% satisfied with my Seattle to Pittsburgh service ! No delays and embarking was easy off the…read moreplane and even a " Have a Great Day " ! Had an amazing snack on the plane that consisted of a fruit plate of apples & cheeses, humus and chocolate mouse. Mmmm tasty ! Can't say enough but thanks for the service and landing the plane in one piece! Frank B is out!

This was a good flight. We actually left on time and arrived early at our next location in…read moreSacramento. On the flight, it was nice as well.

Fred is fantastic!! The best experience. I traveled from Lawrenceville to the airport around 4am…read moreand Fred was early and a very safe driver. I HIGHLY recommend if you are in the area and need transportation. He provides a fantastic service with kindness and professionalism, he is unmatched. Thank you Fred!

The guy running this company is dynamite. We hired him to take us to and from a bus stop in…read moreMonroeville. On the way back, we ended up stopping at ER in Oakland. He could not have been more accommodating, and for less money than other private taxi/limo companies. Beautiful SUV also.