Bay to Bay is amazing. We've been coming here for years. What to love:…read more-exceptional service no matter who you speak with. Tom has the highest standards for his team -best boats around- top of the line, quality boats, practically brand new -ease of use.... Literally show up, they load the boat, drive it out of the dock and off you go. Tom remembers all his customers, cares about them, his crew and his boats! Five stars all the time, every time

We enjoyed Bay to Bay today! We secured a boat with a…read moredriver, Max! He was terrific. He toured us all around the lake and bays. He pointed out the prominent homes and narrated our drive. We had friends from out of town and we thoroughly enjoyed our day with Bay today Bay! Highly recommend!

Really nice staff, positive training. Issue is they oversell the memberships. 10k spent up front…read moreand we were only able to secure a small fishing boat 2 times on a weekend the entire summer. Don't buy their memberships unless you are planing and able to go during week days / last minute all the time. Weekend slots always had no availability and I would have saved 9,500 renting each time instead of membership up front.

The boat was a piece of junk. The motors top speed was 10 miles per hour. It was maddening to pay…read morethat ridiculous amount of money for a 9:30 to 4pm rental PLUS GAS!!! They don't even tell you that part until you bring the boat back! The boat was supposed to be for 8 people 6 barely fit if we had 8 we would have never been able to even move or it may go 2 miles per hour if we were lucky! Never would I recommend the boat club. The guy that was supposed to make it a good experience was condescending. We thought we may join but after paying close to $500 for a day not going to happen!! Big disappointment!!

I returned to Wai Nani for their Excelsior location this time (previously enjoyed Wayzata). I had a…read morereservation for 4pm, but was late due to not being able to find the rental spot. The website lists the address as 135 Lake St, Excelsior, MN, but based on Apple Maps their location is more accurately described as West Lake Street or First Street, as there is a baseball diamond at 135 Lake Street. We called the company for help as we were lost and to let them know we were running late as a result, and they were unsympathetic but eventually got us to the right spot (albeit late for an only one hour reservation). The two students working said we still ONLY had the time remaining for our hour reservation (i.e. until 5pm) so we had lost the time we couldn't find the location and made no accommodation for us, although they also noted there were no reservations after ours. I completely understand needing to avoid a scheduling conflict, but I certainly wished for a little more understanding after not finding the location since they clarified we wouldn't create an issue by simply pushing our reservation back 20 minutes (if that would have been allowed).

I was in need of a family outing for a family of 4 with two adult kids in their 20's. I thought…read morethis would be something we might all enjoy and I was right! The equipment was clean and easy to understand. We got a thorough instruction. As a mom, I felt very safe about it. Our grown kids loved it. Our daughter said she wants to return with her boyfriend. It was new and fun!

Tree Removal: Spent three years trying to find someone to remove two very large trees located in…read moredifficult to get to locations in our backyard. With the last tree firm cancelling at the last minute, I found Lakeshore. Jeff reviewed the situation, gave me a quote (very fair price) and completed the job sooner than I expected. They did an excellent job. It was amazing to watch them drop each cut limb with precision, avoiding other trees and our fence. I cannot recommend highly enough. Will use Jeff and his team in all future tree removal projects.

I've used Lakeshore Equipment Company over the past 20 years and have always had exceptional…read moreservice before and especially after the sale. I've purchased Porta Dock docks , Shoremaster lifts and many lake home toys and accessories from them. They are very competitive on price and in most cases, willing to flex a bit to gain a customer. I've had issues arise and inevitably they've gone out of their way to quickly get a replacement part that I lost /damaged and more recently help me fix my neighbors port a lift. As I've aged they steered me towards replacement dock steps that are adjustable and perfect. The staff is extremely knowledgeable and helpful. Anyone who answers is always helpful. I highly recommend this company and suggest you include them in researching for your next marine purchase. I'm certain you will be glad you did.

A group of 8 of us got a Groupon for brunch and we had a BLAST! Captain Doug was an amazing and…read moreshowed us around the lake. We saw huge mansions and he gave us a little backstory on some homes. The food was yummy. We ordered a bunch of different drinks. Spicy margaritas, Moscow mules, spicy bloody Mary's. They were all delicious. Would go again for a girls day out or a romantic date! Definitely recommend!

Your Money would be better spent on a decent dinner and drinks at a restaurant than going across…read moreLake Minnetonka with make your own burrito bowls. Crew was nice but uninformative, Air conditioning was spotty. I would not recommend going.

Have had them fix a couple of can am commanders for me for the last few years now and they've been…read morenothing but great when it comes to communication,and turn around time.they'll even come and pick it up for you if needed would definitely recommend these guys if needing repair. I can't speak on the sales end but repair has been really great

Mixed experience!!!…read more Trailer selection for watercraft is very limited and I would suggest looking elsewhere for trailers. I purchased my trailer from St. Boni and was very disappointed. The tie down shackles were poorly placed and the ratchet assembly was poorly designed. One bent so badly, after going over rough set of R/R tracks, I had to replace them. After only 2 times putting the trailer into the water, both tail light popped right out. Apparently, the manufacturer made corrections to the trailer and didn't have the correct grommets for the lights. The Service Department did get a better fitting grommet and replaced the old ones. Service Department... I don't know what is going on there. I have had issues with setting up appointments for service or lack luster communication. When bringing my watercraft in to be serviced and a fault code to be looked at, all I got was "service was complete and the fault was reset." I wasn't notified that my watercraft was ready for pickup until I called to inquire on the status. I was also only told that the fault was corrected and reset. Not what caused the issue. 6 months later, I had the same fault code and spoke with an individual from the Service Dept., they wanted the watercraft brought in to be looked at. I had scheduled the watercraft to be serviced later that week with time and date. When I arrived, there was no appointment scheduled and no one knew anything about my issue. This time I was told what was causing the fault code (unknowingly placed the tie down straps over the reverse gate had caused the fault code). Had I been told this was the issue last fall when I brought the watercrafts in for the fault code and winterizing; I would not have had to bring it back into the shop to be looked at again when taking them out for the first time of the year. Finance manager, for whatever reason, did not leave a voicemail with important details on my purchase or a message to call back regarding my purchase. That caused a headache when I showed up to sign for and pick up my watercraft. I got the shock that the did not go through and they were still working on the issue. Overall, all the issues were worked out in the end but had headaches getting there. On the brighter side... Sales Associate Makenna is AWESOME to work with. She listened to what you want and didn't try to push your decision on what to buy or what to add to your purchase. She is very knowledgeable and what she didn't know she was upfront with you but went out to get the right answer. Her and the store manager did whatever they could to make things right and to make sure I was taken care of. She is the ONLY reason I will go back to this store and the only reason for the 3 star review instead of a 1 star review!!! Give her a pay raise!!!

Merry was very helpful and friendly when we were testing out her boats for our program. Merry…read moredelivered the boats to our sailing center and explained the rigging process. Then she let us run them trough our program with the kids. The kids fell in love with the Tera and the Feva. I enjoyed coaching kids in the boats and got to sail them a couple times and wished I had been able to race these boats growing up. Merry has a great program going and I would recommend her for your next lake side event.

My wife and I were very excited to find someone who sails keel boats on Castle Rock Lake. We are…read morestill new to sailing and simply need to spend time on the water practicing. Merry gave us a great lesson and taught us some new skills. We asked her to leave her staff behind so we could do all the work, but she also does pleasure cruises at a very reasonable rate. There aren't many sights prettier than a sailboat flying a spinnaker into the sunset. We look forward to our next lesson and may even try some of the other boats in her fleet!

Consistently good service. I purchased my Yamaha Waverunner from Pat in 2000. Good price and…read moreproduct. They helped with a couple of problems through the years (bad gas) - great service. Still works well today. I bought a used snowmobile there in 2013 and got great advice from him. Bought a different one from Pat in 2015 (ready to move to electric start) and had him sell my previous one. The sale netted right around the same as what Pat had told me to expect back when I bought it through him. They give consistently good advice, treat customers fairly, and I'm always happy with their service.

Minnetonka Motor Sports is absolutely the worst business I have ever dealt with in my entire life…read more We purchased extremely expensive lake docks from the owner Pat O'Flanagan, he is a complete liar, scammer and I hope I save others from making the huge mistake of purchasing anything from this man. If I could check negative stars I would, I have never in my life bothered to write a review, however this company treated us so horribly that I want to save others from having the same headache that we did.