This Ducati store is a spacious and beautiful showroom. They have a great deal of merch for sale…read more They host events to commorate the drops of new bikes, many of which are collaborations. The art on some scramblers has been pretty amazing!

I came in here, eye on a used 2024 Royal Enfield Classic 350, cash in hand, and walked out. Do not…read moreshop used inventory here! My first interaction with Daniel was embarrassing. He tried to tell me the bike was unreliable and didn't have ABS. I told him I was looking right at them on the bike. I asked for the odometer reading, and he tells me the battery is dead. Since he clearly didn't know anything about the bike specs, I went to Ava. She asked me on the phone if I wanted to pay in full or do a payment plan, and I told her the battery was dead. They scheduled a meeting for a Friday, which had to be rescheduled for the following week because the battery still hadn't come in. I go in today finally, battery installed, bike turns on, and she asks if I plan to drive it off the lot today. Yes of course, but she said it still hadn't been serviced yet, then tells me it's too early to be serviced at 31 miles. I don't necessarily want to keep making trips here if they can't guarantee I can leave with the bike. I arrive and I cannot get a straight answer on where this bike came from. Daniel told me it was a trade-in. Ava told me initially that the owner likely bought it for himself then changed his mind, then she said he may have bought it as a gift, then she said actually it came from a disabled owner who bent the clutch lever in to accommodate his disability. I asked for some kind of verification of this history and they said they couldn't provide it. Not to mention the clutch lever was loose and because it was bent they needed to replace it, which again prevents me from leaving with the bike that day and added yet another trip. Ava asked a man named Leo to talk to me about the service history, and he said they hadn't performed anything. I asked what about the battery? And he goes oh yeah well that. Everyone's attitude felt extremely apathetic and even insulted I inquired about the history of a used bike. They never even offered me or my partner water. The worst part was the breakdown of fees. They said they have a non-negotiable $595 dealer prep fee. For a used bike! That isn't even a Ducati! They can't even service the Enfield with Enfield parts. The receipt for the battery was for a generic YTX9-BS. They wouldn't remove the dealer prep fee, and claimed they needed to charge over $300 for registration. Max allowed by NYS Law is $175. Again, they seemed extremely jaded that I had the audacity to come prepared. When I assumed I could hold onto the buyer report to consider it at home, the manager ripped the papers from my hand, claiming they were "legal documents" I could sign and I wasn't allowed to keep them. That was not only bizarre, but aggressive. After I asked them to remove all the registration and documentation fees, they still came up with $4250, $750 over asking, for a used bike because they "can't remove a dealer prep fee" for a bike they haven't prepared a damn thing for. I counter-offered $4K cash, they declined and I walked out. The entire interaction lacked expertise, care, or even basic courtesy and customer service. It's one thing to charge exorbitant fees on a used bike, it's another to do it rudely, especially having come in with cash in hand to pay free and clear. Avoid this location, go to Cycle Therapy and work with individuals like Rav who aren't going to charge you a prep fee for used bikes.

Fantastic experience buying my Moto Guzzi Audace. The customer service was phenomenal…read more I was thinking long and hard about buying a Triumph, but was won over by the knowledge and support of the staff (and learning about the history of Guzzi). Zero pressure selling, letting the product speak for itself, and wonderful follow through. Could not be happier with the bike or the whole sales experience. Highly recommend this place.

As I reached my 600 miles in my Vespa, I feel like it's a good time to share how much of fun has…read morebeen driving around town. I am a young professional who just refused to start my day with the headache and inconvenience of a rush hour subway commute, specially during the summer time when MTA decides to work on maintenance every night and every weekend. My solution, got a GTS Vespa to try and see how easy it gets to commute to work every day. Well... let me tell you about it. It is really lovely to drive to work, make a few stops before if I need to, get my morning coffee as I park right in front of the store, any store.. finding free parking it's never a issue, as a matter fact it's been 6 months I haven't used the subway that all. I am happier to make my own commute, gas is supper cheap.. I ride my Vespa every single day 10 to 20 miles around town and gas is about 4 dollars a week. Yeah! Bit that. I was really please with everyone who helped me at the Vespa Piaggio Store the team is really friendly, specially Luis, who found exactly the model of Vespa good for me.. and gave a all the sweet tips that has been really helpful since he owns him self a Vespa. I couldn't be more please with this decision I made. #LovemyVespa

I didn't see the reviews before I went but $70 for a shirt is freaking crazy. Maybe if you didn't…read morepay 6 workers to stand around doing nothing, you could actually lower the prices of the items. What a joke of a store.

Harley-Davidson trades heavily on American identity, independence, and craftsmanship. Selling $40…read morecoffee cups made in China undermines that image -- and ignores a chance to support U.S. artisans who actually live those values. Sell US made cups for 40 dollars. I would probably buy them. When you charge 40 dollars for a shitty Chinese mug you should be embarrassed - shame on you. Beware the fake patriots who chant USA but are actively undermining that way of life by their corporate ethos. F&&$ outta here.

I was completely wowed by this place by all the gadgets they carry . They carry all kinds of gear…read morefor paint ball, motorcycles, skate boards and the list goes on. They had a good selection of old school looking motorcycles reminded me of Grease . Definitely worth checking it out if you are into any of these things .

I ordered a set of gloves last Friday (4 days ago) and just now received an email saying "Your…read moreorder has been canceled. Order #---- was canceled at your request and your payment has been refunded . I never canceled the order. Our helmet came in from PREDATOR DESIGNS - XS UNIFIED. Our knee pads are on their way from Leatt. I guess we'll get gloves from somewhere else. Sadly, we are starting a BIG ESK8 community and we'll be sure to share our dis-satisfied experience with Filipacchi with our followers. 6/30/2020: A week later and STILL NO response or explanation from Filipacchi on why they canceled our order a week after placing it.

I unfortunately could not link up with Damon due to a scheduling conflict but he was considerate…read moreenough to suggest someone that could do it and they did it well. Damon also quoted the lowest of the five or six quotes I got. Thanks for your time, Damon.

My parked motorcycle got hit, and the tow company I first booked canceled on me at the last minute…read more I called MAD Transpo NYC, and Damon showed up quickly. He was professional the whole time, arrived on schedule, was easy to talk to, and clearly knew his job. His truck was clean and the equipment looked well-kept, which was important to me since my bike was already damaged and I wanted it handled with care. He loaded it up gently and delivered it without any new scratches. This was honestly one of the best service experiences I've had in a long time. Damon was friendly and polite, and it didn't just feel like a business deal. It felt like he really cared about doing a good job. I've already saved his number in my phone for the future, though I hope I won't need it. If you need a reliable motorcycle tow in NYC, I recommend Damon.

Shout out to Sean at Power sport in Brooklyn after having a horrible experience in Queens Honda for…read moremy Honda shadow motorcycle I ran to Brooklyn after getting high recommendations to go there. I ran into Sean who write a way helps me with a my flat told me to bring it in. He'll have it ready for me by the afternoon and surely enough if it was done taking care of no problem super helpful about my own motorcycle, which I wasn't too familiar with yet so shout out to everyone there I highly recommend this place if you want a professional, to do work on your bike thank you.

This will be my second review for what I believe to be the best motorcycle dealership I have ever…read morehad the pleasure of dealing with. If you want quality custom service and to be treated like family, this is the place to go. I have over 40 years of riding experience and highly recommended this place. They sell every brand and will find the bike you need one way or another. Love this place!!!! , Jorge M.

Andrews a cool guy my scooter broke down with a flat he stop by my house pick it up and we had a…read moregreat conversation. And his prices are great.

Horrible and rude. Unprofessional. Was told to "go fuck myself" after I simply told them their help…read morewas no longer needed (they had given me a huge attitude when I asked what the estimate prices were for the move - reasonable question, as a customer). Save your money and don't go to them. The headache and blatant disrespect is not worth it.

Had to get my bike towed yesterday after an attempted theft that left it immobilized. Andrew…read moreprovided excellent service: - had a truck dispatched to my address in the Bronx just over an hour after I contacted him. - driver called me to let me know he was 15mins away, arrived at the scheduled time, and was very helpful, friendly and professional when strapping my bike to the flatbed. - driver texted me to confirm delivery to the appropriate person in the dealership's service department, with photos. - price was reasonable given the distance that needed to be covered (across boroughs). Would definitely recommend this and would without hesitation use him again if the need comes up. 10/10

Wow. I came across this gentleman in a search for motorcycle towing. I don't bother with positive…read morereviews; I go to the negative reviews, keeping in mind there are usually two sides to any story. In this case, though, there's some consistent negative threads regarding his behavior that should give anyone pause when considering his service. The people leaving negative reviews can't all be wrong. Too bad.