Mario, the owner, is very friendly and professional. I had an issue with his worker but he…read moreresponded quickly and visited by himself to get the job done. great service and happy customer.

I've used this company twice in the past couple of months and each time, the plumber named Martin…read moreshowed up. He is very professional, communicative, efficient and knowledgeable about his work. He was able to answer any questions I had, providing thorough, easy-to-understand responses. Its unfortunate when things malfunction (as they do!), but it helps to have quality plumbers on the job.

I hadn't been to the Parlor since 2004!!- I have 2 previous tattoos done here & wanted my newest…read moreimage to come from here as well. I didn't remember Mr. Paul Nolin from 22 years ago, but I will NEVER 4get him NOW!!! Paul did an AMAZING JOB ON MY LATEST TATTOO!! Thank you Paul & I will send a pic of my personal - pinky- ring when I see my Dad again in early August!

Chris was easy to deal with and very professional, he was polite and took time to listen. we had…read moreput in for quote on a replacement HVAC UNIT and we had heard lots of horror stories with the big intallers with questionable quotation and other practices. He also followed back on many questions and installed the unit with the utmost care

We recently had Archer Plumbing install our new Toto toilet. Micheal T. Arrived right on time, and…read morewas sure to wear shoe covers and brought in tarps to protect our floors. He gave us a very reasonable fixed price and worked quickly to remove the old and install the new. We have used Archer for all our plumbing needs for almost 40 years. We highly recommend them.

Everything about the service was excellent, professional, knowledgeable, and the work was done…read moreproperly. However, the pricing is extremely high. I was initially quoted $1,100 for hydro‑jetting a kitchen line and $425 for snaking. After the technician spoke with the owner, the price was slightly reduced, but it was still far above typical rates in New Jersey.There was also an additional $50 service charge that wasn't included in the job cost, which is not standard practice. All companies I have dealt with include that fee as part of the job if you approve the work.They also charged $225 to replace the sink cup (basket strainer), a simple part that normally runs $90-$180 total with installation in NJ. Again, the work was good, but the pricing is consistently on the very high side. If money is not an issue, I recommend this company for their professionalism and quality of work. I would have given more stars if not for the pricing. In my opinion, the overall cost structure feels like a rip‑off.

Bill was responsive, efficient, and professional. We will definitely be using B&L for all our…read morefuture plumbing needs.

Bill did a great job for us from start to finish. He was friendly, responsive, understanding,…read morepunctual and very efficient. He did exactly what was asked, didn't try to sell us a thing and charged a very fair, reasonable rate. He did not try to gouge us which, sadly, is very rare these days. We highly recommend him.

I needed a spigot replaced and Dennis responded quickly to my inquiry and came out for an estimate…read more The communication and explanation of services was very good. He was punctual and he completed the job quickly. I definitely recommend using Dennis.

Dennis did a great job! On time, courteous, and efficient. I would how him again next time I have…read morean issue.

The service was impeccable, the price was reasonable and I recommend this plumbing company! I was…read morecontacted before the plumbers came and I was informed throughout the process ( trap removed, toilet and shower snaked on another day). I also appreciated that they cleaned up afterwards! Highly recommend!

Once again, we had a plumbing issue in our home. We have used John Burton Plumbing before, for a…read moregarbage disposal install, so we decided to call them again on Friday. The answering service took the call and John called us back to get the details right away. It was not an emergency. He scheduled us for Monday. Dan and Miguel came out. Very professional, knowledgeable plumbers. As they progressed with the repair, they came and told us what they were finding and how they would repair it. They completed the task in about an hour. Also they noticed a possible other situation we may need to address and gave us the information we will need to move forward with that later. It concerns the Middlesex Water main valve. A Middlesex Water representative came out right away, to assist and let us know what he saw. That night, there was a new issue with a different bathroom that may have been related to the work they were doing. I called up, sent them a video and they came back today and fixed it. No charge for this repair. The first repair was very fairly priced. I recommend Jim Burton Plumbing for your home plumbing needs. Great communication with the office, owner and service plumbers.

i would highly recommend. I called and received service the same day for an electrical issue with…read morethe attic fan. Ramon was very professional and very knowledgeable and fixed the problem. I will be calling them back for other services. Thank you

I scheduled an appointment with them and left work early, even canceling my daughter's afternoon…read moreplans to be available. They offered two appointment windows: 12-4 PM or after 4 PM. We chose the 12-4 PM window. At 3 PM, they called to cancel my appointment, saying there was nothing they could do. Their only solution was to reschedule for the following day, after I had already wasted most of my day waiting for them. What made it even more frustrating was that they had mentioned there was a later appointment window available, yet they still canceled my appointment before my scheduled window had even ended. When I asked how that made sense, they couldn't provide an explanation. This was a very disappointing experience. I would not recommend this company based on their poor communication and lack of respect for their customers' time.

Frank Alvarez & Sons came to my house to inspect my kitchen and look at the job before giving me a…read morequote to install a new sink. Despite doing this pre-job site visit, the technicians arrived, disconnected my old Kohler sink, threw it on the curb, and ONLY THEN realized the new off-the-shelf name-brand sink didn't fit. They completely failed to measure during their initial inspection.To make matters worse, they charged me $300 just to reinstall my old sink due to their own mistake, and then aggressively tried to pressure me into signing a "completed work" form for a botched job, which I refused to sign. I paid my full invoice ($700 total--$400 for valves that were actually installed, and the $300 sink fee) under protest just to get them out of my house.Management refused to refund the $300 labor charge caused entirely by their own team's failure to verify dimensions. Beware of their pre-quotes; they do not actually measure, and you will be financially penalized for their errors. Update: Frank Alvarez has since issued a full refund for the money owed. I appreciate that he took care of this and resolved the issue. The matter is now closed

I had my washer and dryer being installed and was showed that I needed an upgrade on the drain. I…read morecalled Frank Alvarez & Sons . They took my number scheduled me next day appointment. The 2 men they sent over Derrick and Lucas was so amazing. They knew exactly what was needed got right on it and I could not have been any happier. They explained what they were doing and finished the job. The professionalism was 100% off the charts. I have recommended Frank Alvarez & Sons to my association. Thank you, Derrick and Lucas.

Garbage disposal overloaded & kitchen sink drain backed-up--unable to use…read more Rich's dispatched service tech next day Nick worked quickly & smoothly to unclog drain & get In-Sinkerator back up & running with minimal effort Neat, quiet, & very pleasant to work with He got us out of a "jam" Thank you!

Tony and Joey. Knowledgeable, friendly. They arrived with in 2 hours as stated. Fixed my clogged…read morewasher and were gone within an hour. There rate was fair. Now I can do more laundry (yippee ). Would recommend them

Here is a draft of the review that balances your appreciation for their technical skill with your…read morevalid frustrations regarding their pricing structure. Review for Roto-Rooter Rating: I have mixed feelings about my recent experience with Roto-Rooter. On one hand, their technicians are excellent. This was my second time in less than a year having the same sink snaked, and just like the first time, the plumber was professional, timely, neat, and successfully unclogged the drain. If you are in an emergency and need someone reliable who will get the job done right, they are definitely the way to go. However, I find it increasingly difficult to justify using them as a "go-to" service due to the lack of incentive for loyal customers. Paying full price for the same recurring issue within a single year feels steep. While the plumber did offer a $100 discount this time, that is a standard coupon amount I likely could have found elsewhere. What is more frustrating is that I've gone above and beyond to prevent this: * I purchased their proprietary maintenance cleaner (at 3x the price of standard retail cleaners) and used it exactly as instructed. * As a two-family household, we are extremely cognizant of what goes down our drains. * We previously used them for a major sewer line repair--a nearly five-figure job--less than five years ago. I would expect that level of history and investment to place us in a "high-value client" bracket with better pricing protection. The reality is that if it isn't an emergency, there are much more affordable options available for a standard drain snaking. Summary: Great quality and highly reliable, but the pricing model doesn't seem to value repeat customers or long-term loyalty. -- Jason

The technician who came didn't even look in our sink. He didn't even run the water. He then quoted…read moreus $800 to unclog a drain. That is the most ridiculous thing I had ever heard. I told him "no" and he offered a $100 discount with a 6 month warranty. I told him to leave. The whole thing was a waste of time for a company that insisted they can't give a quote over the phone - but when they arrive, they don't even look at the sink and just give a verbal quote. Pretty sure you could have done that over the phone and avoided wasting everyone's time.