Shout out to Quincy Spann of QNS Plumbing Sewer & Drain. (based in North Brunswick NJ) . Thanks for…read morebeing the most patient and careful and helpful person and helping us out so much. We have so much going on and you saved the day today. Quincy was able to handle a repair on a pipe in an old house in a tight crawl space. He patiently went to the store for the needed supplies and was able to salvage an old part so we didn't have to wait for a new one. Our hero!

The first time I called QNS he came to inspect an issue at our previous house and right away he…read moreidentified a major problem and recommended a renovation. It was the right call, and with the type of integrity demonstrated that day, QNS got every call we had to make for a plumbing repair ever since, for everything from running gas lines, moving drains, toilets, leaks, water heaters. Whatever the challenge, it was fixed once, handled quickly, and was never an issue again. Honest, patient, reliable, and professional. All the aspects of a great business.

Bill was responsive, efficient, and professional. We will definitely be using B&L for all our…read morefuture plumbing needs.

Bill did a great job for us from start to finish. He was friendly, responsive, understanding,…read morepunctual and very efficient. He did exactly what was asked, didn't try to sell us a thing and charged a very fair, reasonable rate. He did not try to gouge us which, sadly, is very rare these days. We highly recommend him.

Had a plumbing problem called Tom came over fixed the problem fair price . Nice and clean…read moredefinitely would recommend anytime plumbing

We have used Tom for many years. He helped us with an…read moreemergency yesterday. Best plumber around. Thanks, Tom.

I called about a tub faucet leak, 2 outdoor faucets that leaked, and an outdoor shutoff that…read moreleaked. Rob was here that afternoon to take a look, and had two guys out a few days later. (This wasn't an emergency.) Rob's easy to talk with, so were the two guys he sent, all very knowledgeable. I thought at least one of the outdoor faucets and the shutoff would have to be replaced, but Rob's guys fixed them without replacing them. Cost was less than I thought it would be (don't tell Rob!).

Truly a 5 star plumber. Worked with me get me on the calendar. Explained to me thoroughly what my…read moreplumbing issue was and how he was going to repair it. He was very efficient and fairly priced. My #1 plumbing recommendation

STAR PLUMBING - Guy and Dino (father and son) installed a new smart toilet for us today. We are…read morevery pleased that we selected this Company. We were originally told that they would be here either Monday or Tuesday. They called on Monday to let us know that they will be here on Tuesday and arrived exactly when he said they would be here. They installed a new smart toilet for us. They did a great job! Took the old toilet, and carton from the new toilet so we didn't even have to worry about taking these to Fort Grumpy. They were quick, clean and very reasonable. We will use them for all our plumbing needs in the future. Great Job! So happy we found them. We highly recommend them.

Star plumbing had installed a new water heater in my house a couple of years ago which broke down…read morelast Sat morning. I called them immediately multiple times and finally got hold of them. Guy told me he was at the beach and couldn't help me until Mon. Anyways they took my info and confirmed I was under warranty and my heater will be replaced but I ll have to pay $450 labor. I had no choice but agree to it. Mon morning they called and told me they had a flat tire but will be there and eventually they did arrive later that morning. Since my basement has a new carpet and my young children play there, I requested them to put shoe coverings on. This is where the problem started with their attitude. They said, they didn't have any shoe covering and their shoes were 'clean'. Many Asian/South Asians don't bring outdoor shoes inside the house. I offered them new plastic bags to put on their shoes but they refused to do so and angrily left the house saying you should get it done from someone else. At that time, my wife intervened and requested them to come back inside with their shoes and said we ll get it clean later. living in NJ, they should know not everyone wears outside shoes on inside carpet. They should have shoe coverings as contractors and refusing to help work with the customer was just bizarre. My wife put whatever sheets she could find to cover the way but it's a large area and didn't cover everything besides they didn't seem to want to wait. I worked with them and waited a couple of days without hot water. I didn't push them to send a backup plumber or didn't negotiate the labor cost but their uncooperative and frankly grumpy attitude left a bad taste.

We had a Rheem HVAC system installed by Olson Air in October 2021 with 10 yr parts and 3 yr labor…read morewarranty. less than 3 yrs later, the AC broke down. Since the install, Olson Air has either sold or outsourced their business to Gold medal servicing. We called GM and they said that the part needed for the AC was on back order for ~ 6 weeks. The technician Dominic said that they would try and get it sooner from another supplier in perhaps 2 weeks. Its been over 2 weeks now and we've had to endure the sweltering 95+ degree heatwave with no central AC. we had to incur additional costs and put in at least 1000 bucks worth of wall AC units. if that's not bad enough, here's the part of real consternation and the reason for the ZERO star - I have kept calling GM to get an update on the part at least 6-7 times now. I've even offered to try and find the part myself if they would supply me with the part #. Everytime, the call goes to a national call center who then connects me with the local dispatch who has the same ridiculous answer for me - "I'll send an email". They state that they have no way to find the status of a part order, cant tell me what the part # is, cant patch me in to their supervisor (same response - I'll send an email to the supervisor and he'll get back to me when he has availability), or the technician. I asked if they can connect me with the technician - same answer - I'll send an email. I've asked for the technician to call me back at least twice and there's been nothing. I also contacted Kris Olsen, the owner of the Olson Air and have texted and left messages. Absolutely no follow up by anyone. The "No breakdown" gaurantee they have on their website is an absolute joke. They clearly dont stand behind their product or services. I understand systems can breakdown, but absolutely no follow up on the status or the part and no follow up from the technician or the supervisor is beyond ridiculous. I'm not sure how to proceed and how much longer to wait. I did find something that may be the right part but it costs several 100s of $$, but GM still hasnt confirmed the part that's needed or if they will install it if I buy it. If I go to another technician, it'll be several 100s of $$ to fix and this is supposed to be covered under warranty. I will be reporting both of these companies to the BBB. They have horrible service and dont stand behind their services or promises. I think GM is deprioritizing me b/c of the labor warranty. If i were a monthly subscriber to their service, I'm sure they would probably act much quicker. Needless to say, I would have gone to another company and perhaps with another system like Trane or Lennox. Stay away from Olson and GM. Kris Olson came off as being very local with a family run business but no follow up, responsibility or support on their services. Olson Air or Gold Medal - if you see this, have some integrity, stand behind your product and services, you need to contact me ASAP.

Super great fast service!! Jon went above and beyond our expectations! Would recommend to anyone…read moreneeding work done!

I got exactly what I needed. Doug showed up. on time, gave…read moreme an estimate, returned on the date we scheduled and did the install I needed. He was polite, friendly, and tried to do the project in as cost-effective method as was feasible. I will happily use him again for any work related to his specialties and would recommend him to others.

Great service. Longtime family business, honest and fast. Helped us with several issues in the…read morehouse and didn't kill us on the bill.

We had trouble attaching new faucets to bathroom sink. Called Eddie O's and technician came to the…read morehouse within the hour and had the situation handled quickly. Fast, professional service.

The plumber came when he was expected. He fixed the issue with our shower. Thank you!read more