I called for a non-emergency issue with a pump attached to our basement utility sink. I left a…read moremessage and my call was returned promptly. The office staff was professional and pleasant. She asked a number of questions some of which I couldn't answer (question-what kind of pump? My answer "black"). Not once was I made to feel silly because I didn't know the answers. The appointment was made quickly, I was surprised that it would be the next day. Lou arrived promptly and was easy to speak with. He addressed the pump issue, checked the pressure in my well tank, fixed leaking gas lines and fixed my sump pump. The cost was in the range I expected. The most impressive thing is that he left the area cleaner than when he arrived! He even cleaned my utility sink (yes, it was in need of it, but...)! I definitely will call again for plumbing needs.

Nice people. Used them a couple of times. Haven't had any issues. They do the job right and thats…read morewhat I care about.

I hadn't been to the Parlor since 2004!!- I have 2 previous tattoos done here & wanted my newest…read moreimage to come from here as well. I didn't remember Mr. Paul Nolin from 22 years ago, but I will NEVER 4get him NOW!!! Paul did an AMAZING JOB ON MY LATEST TATTOO!! Thank you Paul & I will send a pic of my personal - pinky- ring when I see my Dad again in early August!

Chris was easy to deal with and very professional, he was polite and took time to listen. we had…read moreput in for quote on a replacement HVAC UNIT and we had heard lots of horror stories with the big intallers with questionable quotation and other practices. He also followed back on many questions and installed the unit with the utmost care

Stan came out to our house to inspect the ailing hot water heater. He was punctual, courteous and…read morehonest about the scope and cost of the job. We will definitely circle back for future needs for the furnace later this year! Thanks!

We were very happy with the service Stan provided us. During the install of anew washing machine…read morelast week a drip from the shutoff valve showed itself when the feeder hose was removed. In Line was called, and after noting it wasn't an immediate concern we made an appointment for today. The van arrived a bit early (!!), and this valve was quickly replaced, and another small plumbing job at the kitchen sink was taken care of. Did I mention he slipped on booties on entering the house to keep the floor clean? Nicely done!

Waited days for proposal. Time of the essence. Never provided. Admittedly minor faucet install so…read moreultimately Denny must decided not worth his time. But here's a suggestion: don't agree to do a job provide a proposal by a date certain and then just ignore two or three follow up emails as a potential customer's time runs out. Pretty simple. We move on. Actually worked out better - found a far more reliable, friendly local plumber who was responsive and charged me $200 less. I should have known Service Tech wasn't reliable when they - well Denny, just threw out a nearly $600 flat quote to install one simple bathroom faucet...without ever seeing the job. I asked if he wanted the model number for the faucet. No need for that when he had no intent to follow through. Makes me wonder about all the other positive reviews. Maybe they were customers who paid for more expensive jobs. What a shame I just had a faucet.

Dennis did a great job! On time, courteous, and efficient. I would how him again next time I have…read morean issue.

My bathroom sink was clogged and I couldn't locate the issue. They came right out the day after I…read morecontacted them and fixed not only the clog but a couple of other plumbing issues I had. Very professional, quick, and neat, and the pricing was reasonable. Would use again!

Water started pouring out from under our kitchen sink, and I needed a plumber immediately! I have a…read moregreat plumber that I'd hired years ago for a big renovation, but that person was not available on an emergency basis. I chose Mike based on the Yelp reviews, thanks Yelpers! Mike answered the phone on the first ring and was fantastic with communication. He gave me his cell phone number so I could text him pictures of the plumbing set up at my home. Mike's employee, Julian, showed up right at the scheduled time of 8 am and was wearing a mask, which I appreciate. Julian was friendly, polite, organized, and efficient. I felt comfortable having him work at my house. The price was reasonable and they gave us a 10% discount for paying in cash. I like it when businesses do that. Julian did a nice job. Have a look at my photos of before and after! We decided to upgrade our bathroom faucet, as well. We are thinking of having a couple more plumbing projects done and we would certainly use these plumbers!

job completed well clog cleared very expensive for drain cleaning i thought it would be less…read moreexpensive for the time it took to clear the drain needs to be less expensive.

Here is a draft of the review that balances your appreciation for their technical skill with your…read morevalid frustrations regarding their pricing structure. Review for Roto-Rooter Rating: I have mixed feelings about my recent experience with Roto-Rooter. On one hand, their technicians are excellent. This was my second time in less than a year having the same sink snaked, and just like the first time, the plumber was professional, timely, neat, and successfully unclogged the drain. If you are in an emergency and need someone reliable who will get the job done right, they are definitely the way to go. However, I find it increasingly difficult to justify using them as a "go-to" service due to the lack of incentive for loyal customers. Paying full price for the same recurring issue within a single year feels steep. While the plumber did offer a $100 discount this time, that is a standard coupon amount I likely could have found elsewhere. What is more frustrating is that I've gone above and beyond to prevent this: * I purchased their proprietary maintenance cleaner (at 3x the price of standard retail cleaners) and used it exactly as instructed. * As a two-family household, we are extremely cognizant of what goes down our drains. * We previously used them for a major sewer line repair--a nearly five-figure job--less than five years ago. I would expect that level of history and investment to place us in a "high-value client" bracket with better pricing protection. The reality is that if it isn't an emergency, there are much more affordable options available for a standard drain snaking. Summary: Great quality and highly reliable, but the pricing model doesn't seem to value repeat customers or long-term loyalty. -- Jason

We recently had a couple of very good experiences with Copperhead. We had them replace a bunch of…read moreold sink shut off valves and rebuild a couple of shower handles that needed cartridges and other parts replaced and everything went well. Josh did most of the work and was very professional, tested everything well before leaving, was thorough and was very easy to work with. The scheduling of the appointments through Amanda and others in the office went well too. I had been a long time customer when Tom was there too but have not experienced issues more recently with them as others have expressed in their reviews. Luckily we have not had major A/C or plumbing issues so I can't say whether that would be different so you'll have to assess for yourself based on all of the reviews listed.

From my understanding, the amazing guys who owned and worked at Copperhead Plumbing were bought…read moreout. The quality of service is now atrocious. Water stains on the 1st floor ceiling from a toilet that was removed and replaced (you don't even want to know why they did this). The replaced bathroom ceiling fan was not set right, so there is an ugly gap next to it. For the minimal work they did, they charged me over $1,000, then they tried to charge me another $600 for replacing the flapper and flusher in the toilet (I kid you not - $20 of parts, 5 minutes of work = $600). What a great company this used to be.

My experience started with a phone call to "Ken's Plumbing" and speaking to Barbara who took the…read moretime to answer all my questions and concerns, including someone coming to me in a timely manor and approx. pricing....Speaking to Barbara made me feel that I called the right company....and I was right...Paul who came to do the work was very nice, came on time, very honest, very helpful and did a great job... I've had too many problems lately with Doctors, Dentists, Home Depot....This is the world we live in today...... BUT NOT Ken's Plumbing........ 5+ STARS!!!! A Real Gem... Thank you Barbara and Paul and Ken's Plumbing

This is a wonderful, fast and very professional business. This is the second time they recued my…read morebasement from flooding. Efficient and effective plus reasonable. Call with confidence. A+++ service.

Wouldn't you know it, hottest day of this young spring and my AC goes down. Called RupCoe had a man…read moreout the next day. Aidan was terrific! He explained everything and got it going, but we both agree the unit could malfunction again. If so, he left me my options. If it stops again, I'll call RupCoe back and make sure Aidan is my tec.

The work had to be done on a Sunday, I give them credit for that. The young man that did the work…read morewas courteous, well mannered and left the worked on space clean and undamaged. The kitchen drain blockage was corrected. But...the cost of the repair was OUTRAGIOUS! Over $400 to clear a stopped up drain. I live in the same town as their main offices and have used them before, and still such a bill for a simple task was out of line. Be cautious calling the company to do work.