Customer service well this Walgreens takes first in not giving a dam about thier customer's. They…read moreare very rude that my wife and I are about to leave and use another Pharmacy. We have come a long way from treating people good and now I am old not dead I have a choice. A girl name Hailey was so rude. She asked for my birthday date 5 times and got pissed when said something, unacceptable This place can shut down without a tear. When the CEO makes 600 times and doesn't care I say go blow Walgreens

Everyone that works on the store and one male pharmacy tech (I wish I knew his name) they all get…read more5/5 stars. The pharmacy gets -5000. There is one woman who is so rude, she's a pharmacy tech, and she plays god. How do you have to call the doctor if he notated the script, and then I call a day before and the pharmacist who is working the night before says it's OK for me to pick up my prescription, but all of a sudden the day of now you have to call the doctor? You could've let me know when I called in the day before. Then you tell me my scripts aren't ready (but they are) it's simply you guys reaching out for 3 months supply of the new Rx, they are not long term meds they came from a hospital.

Pharmacy- This location sucks ! Can't understand this one, that one has a " my shit don't stink…read moreattitude", and the newer one doesn't know what to do when you tell her, dis you apply the manufacturer coupon. 2 outta 7 times they get it right ! That's terrible, how hard is it to pull the order and speak clearly without an attitude. I'm done, I will go to square barn rd location as if they can get things right there. If not CVS here I come !!!!

Trust me, this place only cares about the money, not the customers. I've been waiting three days…read morefor my blood pressure meds that were supposed to be on auto-refill, and they don't seem to care. Sure, they say it's on back order, but the guy at the register is so rude. As soon as you walk up, it's just "Name?"--really? Can't even say hi first or ask how they can help you. Every time I go, it's the same thing: "Name?" lol. Going too CVS or Walmart as soon as they fill my order if they do that is.

Slowest drive thru pharmacy. It takes forever to pick up anything here. It's not any faster inside.read more

We wasted our time after my spouse entered information to be seen as a walk in at the clinic!…read more They claim to accept walk in's and are supposed to be open until 7! He wasn't seen wish the sign in tablet would have notified sooner of not accepting walk in patients...

Pharmacy is so slow. It takes almost a week and many times calling to remind before a prescription…read moreis filled every time.

I was in your store at 151Northwest Highway, in Crystal Lake, IL. As I was walking up to the…read moreregister, struggling with my walker, having had 12 back surgeries. The disheveled and sloppy "associate" behind the counter, watched as my hands were full, struggling to get to the counter , struggling to manuver my walker and items to the counter. She just kept starring at me I don't believe she owns a comb or toothbrush. She was acting completely obvilious to my struggle. By the way, my car couldnt start, and had to walk home. She is an embarrassment to your 'company'. I just had 12 back surgeries, with no option other than walk. I have my receipt, At 10:58 A.M. The past two fills, times, my doctor, at my request, was kind enough to call my meds one week in advance because they NEVER have the full quantity. I thought one week should give them enough time to order my meds. WRONG! Because they don't properly do their job, the meds cost $210.00 for two months. The full amount is free. Because they don't do their job, I HAVE to pay for partial fills. Makes NO sense! As I make $200.00 WEEKLY on disability. WHY do I have to do THEIR job?????? And, when I DO call to check the status of my meds, I am treated as if I don't matter. WELL, I DO MATTER, BECAUSE CORPORATE, OF COURSE, IS CLOSED NOW......OUT SPENDING ALL THE MILLIONS THEY MAKE SCAMMING THE POOR. RECEIPT: #06746 461 6163 0022 1/29/25 10:58 A.M. TOTAL AMOUNT IS $23.96 DEBIT CARD ENDING IN 0202 ACCT: 0202 SEQUENCE 6746220360 Although I frequented your store, and I've never seen this 'associate' and NEVER WANT TO AGAIN. As I was approaching the counter, I was watching this sloppy, smelly, disheveled 'female' look at me, then when we made eye contact, she abruptly looked away. HOW MUCH MORE UNPROFESSIONAL CAN THIS DUNCE BE? i shall NEVER shop at ANY of your stores again! I'm calling corporate to report this horrific display of unprofessionalism! How does your deplorable 'company' stay afloat??????? Pretty Sad! I understand a few Walgreen's family members killed themselves. Not a surprise. STOP BUILDING THESE HORRENDIOUSLY EXPENSIVE 'SCAM' STORES!!!! i WNT A REFUND FROM THE MEDS i HAD TO PAY DUE TO THE FACT YOUR MISERABLE 'COMPANY' CHARGES WHATEVER THEY CHOSE TO CHARGE THE POOR PEOPLE WHO CANNOT AFFORD IT. BUT WILL DIE WITHOUT IT. YOU SHOULD BE ASHAMED OF YOURSELVES!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! THE ASSOCIATE SMELLED LIKE BOOZE.

This is MY Walgreens. Even more so since they've extended their pharmacy hours…read more All the employees make me feel at home.

Terrible...needed RX from Streamwood location...didn't have it for days...switched to…read moreCarpentersville on Randall and Binnie...took them a couple of days to get the meds. Went 3 days in a row as it showed the meds were ready but they were closed each day. Very frustrating....it was within hours but no pharmacist and no power. Thought they would be better than Streamwood but they are just as bad. Walgreens has definitely gone down hill!!!

Honestly, it's one of the cleanest Walmarts I have ever been to. The staff was also really nice and…read moreengaging. Moose Out

My Dr. called in a prescription for pain medication. I waited 5 days, thinking because of the…read moreholiday, there was a delay. I finally called and was told that they were out of stock. They never called or sent me a message stating this. I waited all this time for pain meds. Needless to say, I changed pharmacies!

The store is beautiful and new but their grocery pick-up…read moreneeds work. More than once they charged for an item but did not put it in the bag. Other times they have forgotten an entire bag. Today I went to pick up two orders. I called when I arrived and said I had two orders to pick up. They brought out the orders (I thought). I got home and they forgot one of the orders. So I called and told them. No apologies no sorry no nothing. I drove back the 15 minutes and they brought out my groceries. How about a "sorry". Just frustrating. Jewel - train your employees to double check orders. Please train your employees to apologize when warranted.

I just had to bump this up 1 star, specifically for the pharmacy. They helped me out in a…read moreprescription that I needed filled before a vacation. The drive up is awesome and though there are several different employees there, the experience is consistently top notch. Just make sure you're aware of the break schedule!

If I could give 0 stars I absolutely would. I recently switched from CVS to this Walgreens due to…read morehealth insurance change. This is by far the worst Walgreens pharmacy I have ever been to and I've used Walgreens most my life for medications. We switched to this store several months ago and I haven't gone once to pick up medications without having major issues. Switching to another location. This location is TERRIBLE. Drive several minutes further to next closest location. Avoid at all costs.

I was in the ER this morning and had 4 Rx's electronically sent to Walgreens. Those were sent…read moreapproximately 1:00. We needed to get home and my husband would swing by and pick them up later. I have switched to the on-line pharmacy through my insurance, Centerwell who are amazing. I only use Walgreens if I need something instantly. When my husband went to pick meds up at about 5:30 he was told 1 was out of stock, 1 was ready and 2 were waiting. The one that was not available was the antibiotic I really needed. So for for 4.5 hours it never occurred to anyone in the pharmacy to call me and lmk they did not have that one in stock. So by now it is 6:15. Walmart Pharmacy closes at 7:00. I have to call the ER, explain this snafu to them. Request that they send a new order for the antibiotics to Walmart. By now there are 27 minutes to work in and I did not get the ONLY medication important. No wonder they pull in 1 or 2 stars. Absolutely worthless, unprofessional, non-thinking mouth breathers. I will absolutely NEVER use them again. There is no thinking on their feet. There is one lady working there who actually has a handle on everything. That is Jackie. No one else is worth dealing with. Even the pharmacist was a major disappointment. PHARMACISTS know medications, but when I went to their little consultation window to ask him about my concern over a drug interaction his answer was "ask your doctor". Seriously? I am asking YOU and you are blowing me off because you are afraid apparently to put your butt on the line. Thanks for nothing. Strike TWO. Now Strike 3. Bye bye!! 0 stars

Short staffed, slow lines, as is the case with all Walgreens. This one is cleaner and brighter…read morethan most, but the prices for snacks and groceries are very high. I would go elsewhere for prescriptions and you can buy OTC medications cheaper on line or at Costco.