Great store to work with. Just pickup up a wonderful used omega seamaster. It came polished, with the box and 1 year warranty. I feel I received a very fair deal and piece of Mind buying from a busy jewelry store. Would do future business with them any time. Thanks again!!! read more

Stopped in to get a couple of watches a new battery. They replaced the batteries in about 10 mins and are very reasonably priced. For sure will be bringing my other watches here very soon. Thank you to the young gentleman who replaced my batteries and set the time and date and got me done in about 10 mins. You rock! read more

I have had my ring clean and dipped and he did a fab job. Never an up sell! We went I. Today to get a prong fixed cause my stone was loose. He did it right then, and threw in a polish. No charge. Even helped my husband with some info on silver coins. He is very knowledgeable and helpful! Highly recommend George! read more

Jewel Time - Jewelry Near Me - Simi Valley, California

Went in to get my leather band changed on my watch. Gentleman at the counter was very nice and helped me right away. He had the same exact band that was previously on my watch from the manufacturer. I was honestly surprised, didn't expect them to have the same one but happy they did! He changed it right there and then, took about 10 minuets and was only $26. Definitely recommend! read more

What a cool place. I don't buy a lot of jewelry so I didn't really have a "go-to" place, until now. It's a very friendly place with knowledgeable professionals that actually want to help their customers find what they want and like at very reasonable prices. Much better experience than large corporations or department stores and top notch service. Thank you to George and staff at jewelry time! You have another new customer for life. read more

I've been coming to George for over 20 years and his work is impeccable. He is HONEST and reliable despite being the BEST jeweler in Simi! He stands behind his work and will create one of a kind pieces for you and your loved ones! Thank you George for everything you do!! read more

I took my inexpensive watch in for repair yesterday. The owner quickly diagnosed the problem and had the watch ready today. Very reasonable cost, watch is running well, very friendly to deal with. I'll be back when I need any other repairs on watches or jewelry. read more

George is such a great guy. We highly recommend him. Very honest and knowledgeable. Wouldn't go anywhere else.

They have a nice selection of rings. I really liked this one ring and asked for the stone to be changed out with an emerald. After waiting 3 weeks (I was told it would be three days and then a week) I finally got the call it was ready only to be very disappointed in the emerald selected. Really ugly and it looked like a stone that you can pick up from the beach. Definitely not coming back here read more

For awhile I've had a lose stone laying around. It's my birthstone (March) I decided to try and see how much it would be to set the stone in a ring. With the gentleman's kind suggestions on style, I was very surprised as the price. What sealed the deal for my satisfaction was I can finish paying next month. The whole price plus getting the right size came under $200 Yes I'll have to wait a month, but believe me I will definitely be back to give this business my money. Theresa C. read more

Great time. Good quality. Awesome customer service. Nice prices. Staff is very knowledgeable and friendly.

This place was built on customer service. Unfortunately it's a thing of the past, we will not do business with them any longer.

Well I came to this establishment because it was recommended by a friend and the reviews were good. I dropped off my wedding ring/engagement ring/anniversary band to be sized and soldered together. The young girl who assisted me was apparently the daughter of the owner because she referred to the gentleman as Dad. When I dropped my ring off they were very helpful she measured the size of my finger and told me the cost will be $40 and that it would be ready on Saturday. Fast forward to Saturday the shop open at 10 a.m. I got there at 10:18 a.m. to pick up my ring. The owner looked at me and said we just opened at 10 your ring is not ready. I told him that his daughter said I could pick it up on Saturday she did not tell me it would have to be in the afternoon. I assumed when a product is to be ready on Saturday that means it's ready when they open on Saturday. the gentleman asked me to return later on in the afternoon. I went back to the store at approximately 4:45 p.m. when I was handed my ring it was not sized correctly. the girl when she measured my finger used a measuring for a single ring not a Triple Ring. I was asked to wait well they corrected their error. I waited in the store 4/45 minutes. the Jeweler had to cut my ring and resize it while I waited. needless to say I was not happy. while I was waiting for my ring to be finished the owner was helping two gentlemen. the owner was speaking to them in another language. what I did get out of the conversation was that the two gentlemen did not have to pay to have their item fixed which I believe is a watch. The part that was even more frustrating was after waiting over 45 minutes for my piece of jewelry that I had dropped off 4 days earlier I was still charged full price. I did feel a bit discriminated against. It would seem that since they made an error, to accommodate me they would have made concessions so I would feel special vs. inconvenienced. The jeweler did a great job on my ring, otherwise I would have rated 1 star. I will not be recommending them to anyone I know. Thanks for making feel that you appreciated my business-NOT! 12/16/16- I am changing my rating to 1 star. After reexamination of my ring, the jeweler did a bad job also. My ring has diamonds along the side and he covered them up when he soldered the two rings together. What a joke.! read more

My husband needed some watch batteries replaced, links taken out of a band and sunglasses that needed a screw. At first they said they couldn't take care of the sunglasses but when we returned an hour later to pick up the watches, he said he would fix the sunglasses and did it in no time! Price was right, too! Will be returning! read more

the staff here is always great. I came in this morning to get my wifes watch band repaired. we broke one of the pins in the links. they quickly put in a new pin and didn't charge us at all. we go here often for things and the treat their customers great. Thanks Everyone at Jewel Time! read more

I went into jewel time with a non running watch.they put in a battery and put on a new wristband.I 30 minutes later my watch was not working.I returned within the hour. They looked at my watch they said it had a broken movement. they said they would repair it, but I had to pay in advance. It would cost as much money as I paid for the watch in the first place. I asked for a refund on the battery and wristband. They said this store did not give refunds. James B. Simi Valley read more

Best family owned Jewlery shop the take care of you for such a cheap price with quality as well

Just stopped in to get a battery for my husbands watch. The customer service is excellent! I was in and out in 10 mins, friendly service, lots of parking, and reasonably priced! I will be back for sure. Thank you! read more

I don't have TONS of fine jewelry but I ALWAYS take ANY repairs I need to the brothers!! ALWAYS sooo helpful! The usually put new batteries in my watches on the spot. They have re-set a pearl in my daughter's ring as well! read more

Very trustworthy place. My husband has had several items repaired. I have been here twice for a battery for my watch, they are quick and reasonable. They are very nice and professional. I have been to other places and this place I am very pleased. read more

This place is terrible, WORST customer service i have ever seen ..in fact their is no customer service at all, I went to this place to get some battery replaced.( i had some coupon from a saving magazine). George was very RUDE, just for getting the battery replaced he wanted me to leave my watch's over night (it was not that the store was full, their was no customer in the store when i went in) and finally he agreed to it be done in one hr( like he was doing a big favor to me) and when i asked him to give me a receipt for the watch so that when i come back i can show the receipt to claim my watch's, his comment was " Oh you think i will run away with the watch" if i was not in hurry i would have never giving him my business. THIS IS THE WORST SERVICE you can ever receive. Giving 1 star because ...that's the minimum..."Yelp" should have option of "NO STAR" also so we can use that option for business like these ones.... read more

Just walked into this jewelry shop to fix a watch that lost a pin. They helped right away and did the repair at no cost. Very professional and helpful. I highly recommend them and will definitely be back! In case you see this review Jewel Time, thank you so much!!! read more

I visited Jewel Time to have a mother's ring made for a 70th birthday. I only had about 11 days before the party. George was so helpful and made exactly what we wanted at a reasonable price. He also fixed my favorite watch. I cannot say enough about the warm, friendly and excellent customer service. I'm going back soon to have him make a necklace for me! This place is terrific! read more

This is the only jewelry repair store that gives an honest quote every time. I take all my family's watches to get serviced here. I went to a few places at the Topanga mall to get a battery for my Movado and these jerks have the nerve to charge me $25, no wait, for you, $20, for a battery that only costs $7 at jewel time. read more

This place is awesome. I went in to buy my husband a watch he'd been eyeing for Christmas, and had a price in mind that I thought the watch was. When I got there and realized it was almost $100 more than what I had remembered, they worked a deal out for me that was totally doable, without me even having to ask for it! read more

Brought in a necklace to have plated they did a great job. Now I know it probably wasn't done on site but they sure knew who to take it to it came out great and the price was right. read more

Service terrible and price for repairs extremely high. I took two watches there for repair. One required just the second hand to be reattached; the other was a self-winding watch which was about 50 years old and is a prize possession because my father gave it to me. To repair the second hand on the first watch, they gave me an $85 estimate; to repair the second, they estimated would be $135. I thought both these estimates were very high but decided to give them a chance, anyway, as I'd had the watches for years and my father had owned the one before me. It took them more than two months to fix the self-winder. Prior to that, I picked up the other watch because it was a simple repair. Their explanation as to why they hadn't touched it was because they were going to do "both at the same time." How does that make sense? A customer needs his watch back. I only have 2 watches and so I took the one back and got it repaired somewhere else. I should have taken both watches back. I wish I had. It took them nearly another month to fix the self-winder, and it still doesn't hold its wind for more than a few hours. I took it back but they don't stand behind their merchandise. I was told by the owner, George, a pompous and self-important guy, that "you have to shake it for 5 minutes to wind it." When I told him, I used to only have to shake it for less than a minute to keep a wind the whole day, he said "Well that was probably 20 years ago. It's old now." I tried to explain it was working that way right before I brought it in, which is why I brought it to them in the first place, but he wasn't listening. It was obvious he didn't want to help me. Then he became even ruder. He said to me "Why do you wear the watch tight on your wrist? You should wear it loose like a bracelet." When I told him I always wear it this way, he said "Well that's because you're old. My generation wears watches loose on their wrist. That way it would wind itself." Well..okay. But George isn't exactly young. I may be 5 years older than him. Who cares, anyway? He's just rude. Needless to say, he didn't offer to fix the problem. After spending $135, the original problem with the watch is the same as before and their explanation was that either the watch is too old, or I am. Needless to say again, I will never return there for any service or sale whatsoever. I urge all shoppers to go elsewhere for their repairs as they don't stand behind the supposed "warranty" that comes with the repairs, and they are extremely rude and arrogant owners. read more

Came in to get the prongs on my e ring tightened and polished. Was in and out quickly and my ring looks just as good as the day I got it. I'll be back in 6 months read more

Jewel Time re- stranded my pearl necklace beautifully to a perfect length after wearing it for years at a length I wasn't happy with... they did a great job and now it's perfect! Thank you... read more

I walked in with 5 watches. He worked on them all on the spot. 4 of them were easy fixes and the 5th took some time to figure out. In the end he suggested that I don't bother fixing the 5th. It would be more expensive to fix than to buy new. He didn't charge me anything for the time it took for him to diagnose the problem. The entire thing took about 20 minutes. I'm a big fan! read more

Came here to get my watch fixed. Easy and great service. Honest, reliable and great price. Would recommend.

They entire was staff and resolved the issue with my Fossil watch to my satisfaction.

Jewel Time is the best! I always go there for watch batteries and odd jewelry repairs. The owner is so courteous and they never disappoint! Today I had my yellow gold wedding bands dipped in Rhodium and they came out much more beautiful than I ever imagined. They have a nice selection of watches too. read more

I brought in my jewelry for repair and they took amazing care of me! George takes pride in his work! I would highly recommend this place.

I can not express how grateful I am to both George and his brother for customizing my dream engagement ring. I took him a photo of what I wanted & he did an even better job in less than a months time. They are fair and reasonable with their prices as well. They have become more like family. Their customer service is outstanding. I highly recommend them to all my dearest friends and family. We will be customers for life. Thank you so much to both brothers for helping my fiancé and I. read more

Jewel Time - Jewelry Near Me - Simi Valley, California

George has been taking care of my jewelry for over 10 years. I trust him implicitly. I rest easy knowing that he is brilliantly skilled in his craft. I love his family whom always greet me with warm friendly faces each and every visit. If you want custom jewelry or just a new battery in your watch. George is your guy. I refer everyone to him. Thank you for always taking care of me!!! read more

I did not have a jeweler, I do now and I am happy to say it is Jewel Time. I had ring that needed to be sized and I was nervous to have it done, the company I bought it from would not size it. Krikor took the time to explain that they would be able to size it for me and how they would do it. They did a fabulous job. I felt at ease to bring more items in that needed work and they gave me the same great quality and service. It is a pleasure dealing with them. read more

The best customer service. I've had them resize my rings a few times and a couple days ago I noticed that a little rock fell out of one of my rings. When I stopped by to see how much it would be to fix the owner was able to find a tiny rock to put I. The empty space in my ring and told me not to worry it's on the house. It absolutely made my day. They will definitely be getting all my business read more

George fixed up a watch that holds a lot of sentimental value to me within 5 minutes of me walking in and also took care of my other one right away. Everyone in there had a great energy and I really appreciate their level of customer service, I will definitely be back! read more

Excellent and friendly serrvice We first went to Jewel time for a discounted battery replacement. Since then they have become our go-to people for repairs, purchases and even construction of a new ring for an heirloom ruby. I find their inventory to be very tasteful and reasonably priced. "The brothers" are always friendly as well as helpful and make dealing with them a pleasant experience. read more