1. Timekeeper

    1. Timekeeper

    0

    Woodland Hills, CA

    Timekeeper

    4.7 (213 reviews)
    InexpensiveWatches, Watch Repair
    Closed 10:00 am - 6:00 pm
    Updated 2 months ago

    Get pricing & availability

    Response time

    2 days

    Response rate

    100%

    Services - Timekeeper

    Watch cleaning

    Timekeeper Photos

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    Recommended Reviews - Timekeeper

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    Reviews With Photos

    Brian B.

    Amazing Personal Touch from a knowledgeable and dependable team. I brought in my grandfather's vintage IWC watch and they brought it back to Perfection! It looks amazing and they're my go-to from now on.

    My watch after fixing
    Yonatan A.

    Highly recommend! The owner of the store was super nice and honest and he didn't even charge me money for fixing my watch. I will highly recommend to using this company for any repair or purchase

    Wide selection of reasonably priced watch straps

    Stopped in to get a new strap for a thrifted watch and they were super helpful. They pulled out a few options that actually matched my style and what I had in mind, and were really patient while I went back and forth deciding. They also helped me set the date and time, which I had no idea how to do on this kind of watch.

    Watch with new strap

    I brought in my dad's vintage Lord Elgin watch to be serviced and was met with absolutely incredible service. The watch was stuck and Ron opened it up and fixed the jam without charging me anything. He then suggested I wear it for a bit before going for a full $250 service. I practically had to insist on making a purchase that day! I told him I also wanted to replace the strap and he had a great selection. I picked out a strap, paid $30 and left the store. On my way home, I decided I really wanted a full service and decided to turn around and come back. He charged only $250 for a service of my vintage manual watch, which seemed extremely reasonable. He sourced original Elgin parts for replacement, gently polished the crystal and cleaned the whole movement. When I came in to pick up my watch he gave me some recommendations for how to take good care of it and told me to bring it back in if I have any problems with it. Ron was so sweet and excited about my little watch, I think he went above and beyond to bring it to usable condition. His selection of new Casio and Seiko watches also looked interesting. It seems like he has some models that aren't easy to source in the US. I will be back!!

    Seiko 5

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    2 months ago

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    7 days ago

    Professional repairs and nice selection of watches and accessories. Very trustworthy and they have a history of excellent work.

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    2 months ago

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    2 months ago

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    28 days ago

    Love this mom and pop shop. Very reasonable prices and quick service! Everyone is friendly

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    11 months ago

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    5 months ago

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    9 months ago

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    9 months ago

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    2 years ago

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    6 months ago

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    6 months ago

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    5 months ago

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    10 months ago

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    10 months ago

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    11 months ago

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    2 years ago

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    7 months ago

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    1 year ago

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    1 year ago

    Quick friendly service. My old watch is working fine. Price as good or better than other shops checked.Would go to them again.

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    1 year ago

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    2 years ago

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    11 months ago

    Timekeeper provided fast service with battery replacement while I waited. Would highly recommend them.

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    2 years ago

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    1 year ago

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    3 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    7 years ago

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    2 years ago

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    3 years ago

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    3 years ago

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    3 years ago

    Fast and friendly watch battery replacement for a fair price ($12-$15 depending on the type of battery).

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    4 years ago

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    2 years ago

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    3 years ago

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    1 year ago

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    1 year ago

    Super helpful at watch repairs and education, even if you didn't purchase the watch from them. Great selection in store too!

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    2 years ago

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    Page 1 of 6

    Ask the Community - Timekeeper

    Hello! Do you change batteries on higher end watches such as Tiffany, Tag Heuer, and Michelle?

    Hello Alison. We change batteries for all types of watches, higher end included.

    Don’t See Your Question? Ask Away!

    Review Highlights - Timekeeper

    I've visited several times and they are always able to change a battery or adjust a size or replace a band etc.

    Mentioned in 48 reviews

    Read more highlights

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    Let's be honest, you don't stay in business for over a century through 4 generations if you're not…read morethe best of the best. I've seen the Polacheck's billboard on the 101 for what seems like the last 30 years, so when I decided I needed to find a "home" watch and jewelry store, that's where I chose to go. Whether it's at their Westfield Topanga Rolex location, or their flagship location in Calabasas, they have always made me and the Mrs. feel very welcome, just like family (I kid you not!). Sunny at Topanga is just plain awesome and Lisa at Calabasas is an absolute gem! It's that small town, genuine and caring approach that makes Polacheck's stand above the rest! And no matter what we've purchased, big or small, they have always been absolutely stellar and made us feel very special! 11 out of 10 experience all around!

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    Oscar is great! I needed links taken out of my watch. Got there right at 10 and he was there. I was…read morein and out so fast.

    I have been a loyal customer of LA Watch on Ventura Boulevard for many years, but after my recent…read moreexperience, I will never return. The owner and one of his employees provided the worst customer service I have ever experienced. Their attitude was rude, disrespectful, and completely unprofessional. Instead of treating a long-time customer with appreciation, they spoke to me in a disrespectful manner that made me feel sick. What made the experience even more disappointing was the inconsistent pricing. Just last week, one of my friends whom I referred to this store was charged only $12 for a watch battery replacement and paid by credit card without any additional fee. Yesterday, I brought in four watches to replace the batteries, and I was charged $15 for each watch, plus tax, plus an additional 3% credit card processing fee. While I was there, another customer came in with one watch and was charged only $12 with no extra credit card fee. For years, I have referred many friends and family members to this store and regularly brought in multiple watches at a time--sometimes more than ten watches in a single visit. This is how a loyal customer was treated. I don't mind paying a fair price, but I do expect consistency, honesty, and respect. Unfortunately, I received none of those. There are many other watch repair shops in the area that offer fair pricing, excellent customer service, and treat every customer with respect. I no longer recommend this store and will be taking my business elsewhere.

    Timekeeper - watches - Updated September 2026

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