Had a great experience with Gray & Sons, transaction between shipping and quote and payment was…read morewithin 2 weeks! Highly recommend if you have jewelry to sell.

No communication. Shipped them a watch early April, using their packaging after being quoted a…read moreminimum of $1300. It's MIL 90th bday so ok! We do it. Radio silence. Send email Radio silence Husband calls. They have no trace of said watch. Pls provide tracking. Dig out receipt for shipping on May 27 It was received April 10! What is the deal? Beware, and prepared to chase them especially if there is no money in it for them! This watch was unfortunately a dupe, but they could have emailed me that info when they first received it and knew that. THANK YOU FOR THE RUN AROUND

Wow I came to sell watches twice and was told no or a very low offer. I have bought from Tourneau…read more10 watches!!! Spent so much on my wife.and she on me including 3 Omegas plus Hamilton and one Oris Omega and 2 Rolexes! Yet I get an email everyday to sell my Rolex. Came in brought a new Hurricane blue face to sell . Came from Miami all the way. Was told no period . Not really understanding their idea I was offered 4k before somewhere else. Such a shame selling is all they want. Won't come again sell sell but bought buy is all ! I'm shocked

During 2023 I was looking for my first automatic watch. But I did not want to get any automatic…read morewatch, so my search took me to Bucherer in Bal Harbour where I was greeted by the best team. After their staff showed me all of the different models and brand of watches I was very happy to have checked this store out. I ended up buying my Omega Seamaster with Bucherer and I could not be happier. Post visit: I came back to the store on 2025 looking for a new watch as well as jewelry for a birthday/anniversary gift for my wife. Immediately, I was welcomed and asked what exactly they could help me with. Always a wonderful experience coming to the store. Would recommend to anyone looking for fine jewelry and watches.

Dont take your jewelry here!!!!!! My jewelry that i got back after being resized is misshapen and…read moremissing diamonds. I tried going back to get the issue resolved and was told that I dont know what my own jewelry is supposed to look like. Paid $200 and now im going to have to pay even more to get it fixed. Wish i never went here, Im so mad

When I was looking for a jewelry store to buy batteries for my Bulgari watch, I passed 7th Plateau…read more After I entered the store, I saw fabulous jewelry counter after counter! I saw diamond and gold jewelry in rings, bracelets, and necklaces! In addition, the store also offers costume pieces. I was fortunate to meet Evan, the owner and jewelry designer. After buying batteries at the right price, we discussed creating a design using my piece. The result was a beautiful, enhanced piece of jewelry! I suggest going to the 7th Plateau on Harding Avenue in Surfside. If you love jewelry, you won't be disappointed!

If you've been treated poorly at Tiffany Bal Harbour (as many of us already know happens), or if…read morethey don't want to sell you items under $1,000, I recommend shopping online. There's no reason to stop buying Tiffany just because of mistreatment at the Bal Harbour store.

Surprising customer service from manager Robert. I left my bracelet in mid December to be repaired…read morethe associate said to expect it back in a week. Then arrived in beginning of January a manager said they made a mistake and forgot to send the piece out and we're so sorry, would overnight and Comp the repair and it would be right back. A month later I arrive in February when called and then the manager Robert told me they're actually not comping it, pretended like he didn't know who the other manger was and that it's an oh well situation. He was pleasant but ambivalent, with zero customer service and acted like it was all no big deal. That's not the energy I want when I wait 7 weeks for a minor repair and make 2 trips to the store. That's not the culture I expect at Tiffany, honey this is not Pandora at a strip mall, this is Tiffany in Bal Harbour you need to play your position. This is retail basics and my profile has purchases. Would not visit again.

I had 7 piercings done in my ear at once- ( just wanted to get it done in one shot)…read more Well three of the seven have fallen out by themselves became on threaded and fell out. I lost two of them - the third one I caught- and realized that the post was so tiny I don't even know how it stayed in my ear to begin with- talk about terrible sizing.. my right ear has eight piercings done at the Dallas location and never did I ever have a problem they're all still in there with no problem and no one threading and no losing I was told that it "sometimes happens " So no we won't be going back there anytime soon nor will we be purchasing any additional jewelry from them

Viola Dale is a wonderful and experienced piercer! She provided invaluable advice, guidance &…read morerelief to help me with my journey to fully heal my last two piercings - helix & upper lobe! My ears were irritated and needed space to breath and clean properly. She adjusted my earring backs to provide the additional space & prescribed a regimen with products to assist - piercing pillow and a 2X a day cleansing/drying routine for the next two weeks. The Bal Harbour location is also spacious and beautiful. This was my first time visiting this space. I typically utilize both NYC locations for my ear piercing needs. Looking forward to my next visit with Viola!

I only had the pleasure of doing business with Jackie Abraham on one occasion, but consider him a…read morepersonal friend of mine. Not only did he make me feel at home with his warm and welcoming vibes, but he gave me top dollar when selling my Cartier watch. I would highly recommend anyone looking to buy or sell jewelry to Jackie, as I will continue giving him my business.

Amazing experience selling my timeless watch to Mr. Abraham who gave me the best price I could get…read morein the market. I recommend you who has those jewelry sitting in your box to take for an evaluation and I guarantee you will be very pleased. Also they carry a huge selection of the most beautiful jewelry I have ever seen it. Thank you Mr. Abraham and Mrs. Johana

Fabulous place. They took such special attention to what I wanted to do with designing rings for my…read moredaughters. They came out amazing!!Over the top. My girls love the rings and we couldn't be happier.

Praschnik Fine Jewelers is a business for the people. They have both high end/ high quality jewelry…read moreand they handle custom orders like a champ. Very professional and the owners are very personable, kind, and good at what they do. I'll be coming back for all jewelry needs.

I saw a Davidor ad in the pages of Ocean Drive magazine and was curious. One standout about this…read morecompany is that they design their jewelry to be mainly unisex. Pricing was competitive and I dare say that they seem to be more detail oriented than Cartier in their bracelets. Dave has a great collection going. I love the fact that they are all about customer service. Their bracelets can be modified if they are the cord types and they offer the service complimentary if cords need to be replaced or if you tire of your colour. Their signature is the arch and just about everything they sell at the moment has it. Extremely flexible colour patters and gold types makes this a stand out. Word's out, make sure you don't miss out.

Excellent service. Exquisite pieces and stunning quality…read more Harry Winston is the spot to go when shopping for quality diamonds. Every stone they offer and jewelry they create is made with the highest quality components, guaranteeing a GORGEOUS piece. Service is also quite polished. We worked with a refined woman with excellent knowledge on their selection. She was intuitive and effective- very happy with her! I believe her name is Natalia. Definitely my favorite place to buy jewelry!

I have a confession to make. I'm not rich. Not even close. I buy second hand furniture, clip…read morecoupons and never have enough money in the bank. How did I end up at the Harry Winston store in Bal Harbour shops? All in the name of charity, I assure you. Harry Winston hosted an event for a charity my employer supports and I found myself hob nobbing with high society (including celebs like Christian Slater) to raise money for a really good cause. Despite being invited, I felt very out of place at first. However, the sales people were more than welcoming (even though they knew that I wouldn't be buying any of their jewelry). In fact, they offered to let me try on a sunflower diamond necklace worth about a gazillion bucks. All I could think of was the scene in Pretty Woman where Richard Gere and Julia Roberts are getting ready to go to the opera and he throws that brilliant, sparkly necklace just dripping with diamonds around her neck ("Don't get too excited - just a loaner for the night"). I expected snobbery, but what I received was nothing but niceness. If I ever win the lotto, I'll be sure to stop in at Harry Winston for top notch service and some amazing bling!