This place is great. Took my Rolex in to have the band adjusted, no issue. The adjustment was made…read morewhile I waited, made sure the fit was perfect! I am returning to have another Rolex band changed. Friendly, helpful people. Wouldn't hesitate to have any of my watches serviced here.

Quality work. Explained what was broken and how it was fixed. Good to have an expert watchmaker…read morein the area.

"Fabulous" is the only way to describe my experience at Impress Jewelry Creations!…read moreI have worked with Bill and Stacy Martin for years - long before they opened Impress. They continue to bring the same level of customer-focused excellence that keeps me coming back year after year. I wholeheartedly recommend them, and there is nowhere else I would shop!

tried telling me my Rolex was fake ! well it's not, bought it from an authorized dealer in…read moreIndianapoli. all I wanted was a link taken out , I'll never return.

Always Professional and Knowledgeable!! I've been there…read moreseveral times, always satisfied with the service. K.T.

I stopped here to get a watch battery replaced. I'd never been to this store before and have always…read morewanted to stop by - this was my chance. There was someone there already getting a watch battery replaced. So, while waiting, I walked around admiring their clocks and watches. They have quite a selection - great if you need a nice clock for yourself or as a gift. I took some pictures and a short video and posted them for you to see. When it was my turn, he took the watch and went in the back. It didn't take much more than five minutes for him to return with the watch working again! And the price was very reasonable, under $20. Fun store with good service.

I've used this company multiple times for various watch repair services and it was been an…read moreexcellent experience every time. I had them service my great grandfather's 100 year old pocket watch. They took amazing care of it and gave me a bunch of pointers on using and maintaining it. I recently visited to have a watch battery changed and a bracelet pin replaced. They took care of those two issues on the spot. I don't have to wait long at all and their prices are very reasonable for the excellent quality work they do. I highly recommend the Watchmaker to take care of your most valued watches.

He replaced the mushroom pin on my Tissot Seastar in about 5 minutes. Very nice guy! I would highly…read morerecommend.

Got my watch repaired in few minutes with great service by Feruz Yousuf. I will always bring my…read morewatches here for new batteries and repair.

I moved to Florida 4 years ago. I used to live in Chicago. I have been going to exact time for…read moreyears. Faye is the best!!! She is very Professional and Nice. She always have the latest watches for a reasonable price. If you need repairs or to get a new battery, go to exact time. Ask for Faye. You will not be disappointed!

These guys are the real deal! Their prices are very reasonable and fixed my situation very quickly…read morewhile I waited and had no problem with me looking over their shoulder. There wasn't any other watch repair in Ft Wayne that I could find. If I lived there, I wouldn't go anywhere else.

Friendly, professional, and fast service. Only watchmaker around (none in Fort Wayne) that had…read morespecialized tool and expertise to change battery in husband's Rolex timepiece. Very, very affordable.​

This place is wonderful. I have gone here for many things and I've always been super happy with…read morethe end result. This time Maura helped me. In January I lost an earring that my husband got me for an anniversary 28 years ago. I wore them ALL the time. Maura said to give her some time, she would do her best to find a new pair. About 4 weeks went by and I received a call that my earrings were in and ready for pick up. I was so pleasantly surprised when I saw them, they are almost identical to the original ones. The staff as well as Jim, are just great people they truly care. They take a little longer with jobs but I've always been very happy. Great place, trusting, kind people

I went in to repair a chain clasp that was broken. The man who helped me was very friendly and took…read moreit in the back and bent the clasp back into functioning shape in 90 seconds and handed it back to me--no charge. I was fully expecting to pay, as other large-chain stores recommended a new clasp. I highly recommend visiting Rose Jewlers over other chain Jewelers in the area for fair pricing (have used Rose previously) and top-of-the-line service.

I brought my old small electric table clock in today to see if it could be fixed to run again. The…read morestore employee oiled the clock, and when briefly plugged in it ran. the charge was $35. When I arrived home, the clock no longer ran when plugged in. I called the store and was told I could receive a $35 credit on the $350 next cost of fixing the clock. The clock has sentimental value to me, however the original cost of the clock was less than $10 long ago. I recommend asking the repair price before the repair work is done. I paid the $35 and would have been satisfied if the clock continued to work, but I would not have agreed to the initial $35 repair cost if known before the 2 minute repair and I won't be returning For the next $350 repair.

Went in to try and obtain a small screw for my cuckoo clock music box. Politely asked and…read moreimmediately was dealt multiple defensive answers. To me it felt like I was taking away business from them in trying to fix my clock instead of them charging me $195 per hour to fix it for me. Nope, I do not recommend this place and I will go somewhere else next time.