Loved Kelley! She was absolutely amazing, friendly and helpful. Got a ring I liked for my wife and everything went smooth....except for Bill. He had a bad attitude...I found a ring we liked and we were sitting down looking looking over things and pretty much ready to purchase and I asked, is that as low as you can go in price? A question he gets everyday for years I assume. His attitude was so shitty like I just asked if he could just give give it to me for free or something...I told my wife in the car how much his little crappy attitude upset me...I came back later and told Kelley about him...he definitely threw away me as a customer, which isn't that big of a lose.. but he also threw away recommendations that I would have given if he didn't have that little pissy attitude. read more

I went in today just to get a few watch batteries replaced and a link taken out of a watch. They were able to help me immediately and finished the work within an hour. Everyone who worked there was helpful and friendly, especially the salesperson who assisted me, Kristin. I'll definitely come back when I'm looking for jewelry! read more

I came in to get a watch battery and a few links removed from the band. The service was quick and friendly. I actually found a beautiful necklace that I purchased while I was waiting! read more

my parents got me a beautiful cross necklace for graduation. the chain broke less than a month later and I was heart broken. when I came in, the staff was so helpful and told me it would be a few days. they called me the NEXT DAY! and it was ready to pick up! I also came in with my niece and she got to learn about different stones and rock minerals. she loved it and I appreciated the time they took to interact with her. the best customer service and I will be coming back. read more

I brought my wedding ring here to get it fixed. I had knocked it on something and dented the band so the band needed to be replaced. Everyone at Impress was so generous and helpful! Not only were they kind and trustworthy but they did a tremendous job on repairing it! I cannot be more pleased with the work they did. I highly recommend them and will definitely be coming back. read more

Impress Jewelry Creations - Wedding band fixed! - Jewelry Repair Near Me - Granger, Indiana

Went to Impress Jewelry on Sat the 9th to pick up our wedding rings we had sized...I just can't say enough about them....LOVE the store and the people that work there....beautiful job and now my ring is the correct size...Have worked with Kelley both times and she is wonderful....Thank you for making our experience wonderful and Joe for making our rings fit correctly... Jacki Ortmann read more

My friend recommended this place to me and it was a great experience. They made sure I had the ring my fiancé would love. They were able to get a blue diamond and customize the ring to be exactly what we wanted. Overall very happy with the effort that was put in to make sure we got something perfect for us. read more

Impress Jewelry Creations - Engagement and wedding ring - Jewelry Repair Near Me - Granger, Indiana

"Fabulous" is the only way to describe my experience at Impress Jewelry Creations! I have worked with Bill and Stacy Martin for years - long before they opened Impress. They continue to bring the same level of customer-focused excellence that keeps me coming back year after year. I wholeheartedly recommend them, and there is nowhere else I would shop! read more

I've bought from both Impress and another family jewelry in the area, and I have to admit - I now favor the staff here. I'm not a big spender, but I'm always treated as though I'm the most important customer they have. They've done a custom piece for me - it was fantastic. The creative process captured everything I wanted from the piece, and the attention to detail and craftsmanship was impeccable. I also trust them with my repairs, regardless of where I purchased the piece. They've always done a perfect job - well worth the short drive. read more

I bought a new watch that had been sitting long enough the battery no longer worked. My boss told me she goes to the kiosk in the mall but she thought they charged $50 for a battery. I found impress here on Yelp so I sent them a message asking how much they charge and they messaged me back in less than twenty minutes. My father-in-law took my watch in and they had the battery replaced in less than ten minutes...oh and for $15. I'm sold! Great customer service. read more

I would highly recommend Impress Jewelry Creations. From the moment I walked in, I was treated special (and my 10 year old daughter!) They replaced my husbands watch battery in 5 minutes for $15. They thoughtfully explained the repair to a sentimental necklace I brought in since it needed more work than I initially thought. Even with the additional repair, the cost was reasonable. And they asked if they could clean my wedding ring!! Bill and staff are amazing and the store beautiful. read more

My girlfriend and I had a great experience at Impress. They really take great care of their customers and make you feel very comfortable. A little thing that we loved is that they have coffee, tea, soda, water, sparkling water and snacks for all guests. I would highly recommend visiting their store whether you are purchasing jewelry, need repairs, or just need your jewelry cleaned. read more

this place was "awesome". from the moment I entered just perfect. Kelley greets me with a great smile and a hello. she was quick to find out what I needed and assure me they could help. I had been told at other places that my watch would need to be sent out to be checked. not only did it not need to be sent out but it was fixed in just a few minutes. another watch I left for repair. Kelley and I had been having a nice conversation during this time. when I mentioned that I had been in the Army she informed me that they do military discount. I should also mention all this happened on a saturday morning. I can tell you this business will be seeing more of me in the future. do yourself a favor an give this business a try. read more

I stopped by the jewelers earlier today to have some minor work done on my Tudor watch. The gentleman that waited on me asked me if my watch was counterfeit! How rude and how condescending of him! I have the ways and means to afford expensive timepieces and will never return to this business ever again. read more

My fiancé had my engagement ring custom designed here! Bill and Kelly spent many hours with him to craft the perfect ring. It is beautiful and I am complimented on it constantly! We will be returning to get our wedding bands from Impress. Spending time with Bill and Kelly is an enjoyable experience. They're incredibly helpful and we never feel pressured. It is abundantly clear that they love their jobs and their customers. We are lifelong customers! read more

Impress jewelry creations performed an efficient, careful, and friendly service with respect to adjustment of a watch band that required some links being removed from the watch band. Very reasonably priced. They even have complimentary drinks and chocolate to enjoy while you wait. Would definitely recommend and return again. read more