No stars. 6 month wait for an estimate . Notebook full of people ahead of you…read more $750 to fully rework the clock, in 6 months. Not at all interested in fixing a clock. Mine, yours, or anyone not in his 6 month notebook. Pretty rude. 2 hour drive. Told he gave free estimates. Go anyplace else.

A family run business. Very knowledgeable. Determined to get you clock fixed and back to running as…read moregood as new. Took him a clock that has been in the family for a long time. Others tried to fix it but weren't able to. Clock issues: Wouldn't strike on the hour correctly. Hammers were not lined up correctly. Some of the internal arms were bent. Over all the clock had multiple issues. He took it apart and completely rebuilt it. I was very patient and trusted that he would get this clock working again. I would highly recommend this place for any clock repair. Just be patient and have faith. He will fix your clock.

"Fabulous" is the only way to describe my experience at Impress Jewelry Creations!…read moreI have worked with Bill and Stacy Martin for years - long before they opened Impress. They continue to bring the same level of customer-focused excellence that keeps me coming back year after year. I wholeheartedly recommend them, and there is nowhere else I would shop!

tried telling me my Rolex was fake ! well it's not, bought it from an authorized dealer in…read moreIndianapoli. all I wanted was a link taken out , I'll never return.

In terms of repairs, prepare to wait forever (literally over a year and a half) and receive zero…read morecommunication, unless you show up at the store. Don't bother calling. You certainly won't get any proactive update phone calls or pre-approval to send your items off to someone else to work on. You're in his little world. Deal with it.

I cannot say enough wonderful things about Black Rose. My entire experience was exceptional from…read morestart to finish on ordering a special custom-made gift. Highly recommended!!! A+++

I needed someone to look at a ring that was in my late mother's jewelry box. I suspected it was…read morecostume jewelry. It looked kind of beat up, and I didn't care for its light blue stone. A woman quickly was happy to help me. She looked at it under enlargement, then with great confidence said, "It's a blue topaz with little diamonds around the side, and the ring is (some)teen carat gold." Wow. My own personal Antiques Roadshow moment! And no charge, long-distance travel or waiting in line. She offered to clean it too, free of charge. I of course accepted!

I highly, highly recommend working with Morgan from Nord for one-of-kind heirloom jewelry redesign…read more Fine jewelry and jewelry redesign were completely new territory for me. Working with Morgan, I felt an instant connection and she made me feel comfortable asking questions, sharing ideas and guiding me through the entire process. The result of my custom engagement ring is something I never could have imagined. It's hard to put into words how truly beautiful the design is. It's absolutely stunning. I love having a unique piece that tells a family story and gives an heirloom a second life. Morgan's design experience brought my vision to another level. The design is modern, yet timeless and honors the original design integrity of the ring - with some edge. It's perfect. It's exactly what I wanted, without knowing what I wanted. If you're on the fence about an heirloom redesign - I highly recommend going into Nord and asking for Morgan. The possibilities are endless and the final product you'll get is something more beautiful than you've ever imagined. Lastly, the quality and craftsmanship of the Nord jewelers is best in class. This ring's story will live on forever and be passed down for generations.

So glad I went to Paul Young for several watch battery replacements and removing unneeded links…read more As a first time customer, he treated me like an old friend. He explained each of the watch battery replacement costs since some watches were higher end than others. He estimated an hour and delivered on time. All the watches were set to actual time and prices were very reasonable.

Got a quote on the spot, very respectable! Explained what needed to be done to fix it, also did the…read more"get a quote" through yahoo and paul was very responsive

This place is wonderful. I have gone here for many things and I've always been super happy with…read morethe end result. This time Maura helped me. In January I lost an earring that my husband got me for an anniversary 28 years ago. I wore them ALL the time. Maura said to give her some time, she would do her best to find a new pair. About 4 weeks went by and I received a call that my earrings were in and ready for pick up. I was so pleasantly surprised when I saw them, they are almost identical to the original ones. The staff as well as Jim, are just great people they truly care. They take a little longer with jobs but I've always been very happy. Great place, trusting, kind people

I went in to repair a chain clasp that was broken. The man who helped me was very friendly and took…read moreit in the back and bent the clasp back into functioning shape in 90 seconds and handed it back to me--no charge. I was fully expecting to pay, as other large-chain stores recommended a new clasp. I highly recommend visiting Rose Jewlers over other chain Jewelers in the area for fair pricing (have used Rose previously) and top-of-the-line service.

I called to have closure mechanism on a locket fixed. The very nice gentleman told me that he was…read morebusy and probably wouldn't be able to get to it, but if I stopped by, he would still take a look today. He fixed it in two minutes and told me how I could shine up my jewelry at home myself. He charged me nothing, I wish I'd had more cash to give him - what a wonderful place!

I came in here for some appraisals and interest in gold dealings. Being new to the area, I was…read moremerely getting a feel for who to do business with now that I have relocated. I have found the owner to be knowledgeable, honest, and fair- qualities that tend to be difficult to find in the industry. I will be doing future business here.

Outstanding folks, I'm an amateur prospector and finding a place to sell gold when an emergency…read morehits has always been a chore, but not today, The Fine folks at Sorg jewelers took some nuggets and some gold dust and gave me a really good value, from now on when I need to sell gold I know where to go,, and they told me the Gemologist is there until 10:30 am every morning in case I need to sell more. I am STOKED I was expecting to have to accept 14Kt scrap value on it because it was an emergency and who doesn't love capitalizing on a person's emergency? right? but these people are AWESOME!!!! They gave me very close to spot value on the gold something I did not expect. Thank you Sorg Jewelers, you have a new partner for life, Be Warned LOL

From the owner: What started as one man's passion has turned into a family's tradition. Sigmund Sorg founded Sorg…read moreJewelers in 1900 in Roanoke, Illinois. Now third and fourth generation Sorg's are in charge of the storied family business, with the fifth generation (Maddie) recently joining the team. John Sorg is CEO and Darin Sorg (John's son) is President. Within their two locations in downtown Goshen and on County Road 17 in Elkhart, they carry on the tradition and legacy of trust, high ethical standards, knowledge, fair pricing, and value through their two stores. It is a simple, yet crucial formula for the stores' success. Everything else builds from those five important keys. The staff at Sorg's feel that their attentive, superior service and their consistency in their high quality of jewelry are some of the main reasons that keeps clients coming back, generation after generation - now for over 125 years (1.25 Centuries). From fine diamonds, jewelry, custom-made jewelry, watches and gifts for all budgets, we are your special occasion destination!