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    Jewell Excavating

    5.0 (1 review)
    Closed 7:00 am - 5:00 pm

    Services - Jewell Excavating

    Excavation

    Snow removal

    Trench digging

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    8 years ago

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    Gobers

    Gobers

    5.0
    (1 review)

    We just had Quinton out to pump our tank after what we were told was the maximum years between…read morehaving our tank pumped. As a quick background, this is the first home I have ever had that was not on city sewer, so I have no experience with septic systems. We have lived in this home for 3 years, and were just doing what we were told was the time period to have it pumped. Well... Quinton came out and got things set up and opened the lids of the tank. As we were making small talk about things and I was asking questions, he asked me, "do you really want me to pump your tank?" I asked him why he asked me the question. His response was that it was obvious that it didn't need pumping and wasn't really even close to needing it. I replied that it is likely that we would be selling the house next year anyways, so it would be a good thing to have on the listing that it was just serviced in October. His response was that it is required that he come out and do that within 90 days of closing anyways. After conversing and thinking about it, I decided that it wouldn't be the best use of money to do this twice within less than a year. I thanked him for his integrity and even though he will likely get paid for fewer hours today than he was planning on, he walks away with integrity and a repeat customer. One other piece of this, is that I was so anxious to make sure I paid for the service, I called and processed the credit card before Quinton got set up to completely open the lids. So, I paid for the pumping. He said that it wasn't a problem and we could just delay the processing of the charge, or put a credit on our account so that when we did sell and needed to have the tank pumped, it would be credited. I am super grateful to your team at Gobers and to Quinton. That guy deserves some serious kudos for his ethics and friendliness. He is a valuable asset to your team. Thanks!

    Jewell Excavating - snowremoval - Updated June 2026

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