I called in today and spoke with Braulio and who was very nice and knowledgeable on the questions I had. I came in and the service was just as great! It was quick and I was able to get the help I needed. 10/10 recommend Picasso Pawn for any of your needs, whether it's to pawn, loan, sell etc read more

I do not recommend this location.. I went in there to buy a PS4. Most of the consoles didn't have controllers and were badly damaged. Some of them had Optical disc drive issues and they were trying to sell my brother a busted console that didn't play discs.. Even at the $75 to $100 price range these consoles would have been a rip off. At first I thought the worker was uneducated about the item he was trying to sell but then when my brother went back inside of the location the girl behind the counter told him that the PS4 had a broken optical drive. So they were trying to sell him a busted controller with no controller. Lol They also had a $30 PS4 controller in the glass class that had a label on it saying "AS-IS (STICK DRIFT) meaning they're also trying to put busted controllers on people also. Smh read more

Was in a bind and needed a specific amount of money for my living arrangement, they were willing to work with me and helped me in return for giving them a good review but to do it in front of them. I did not have a phone to give them their deserved 5 stars, but they still gave me the money I so desperately needed. Thanks to the owner and staff I'm currently NOT homeless :D read more

I had done business with Picasso in durham and raleigh nc for over 10 years. They alway under loan on jewelry and only care about brand shoes and items that are higher end store items. They will keep your stuff! Avoid raleigh nc location. Go to national pawn instead. Your welcome. read more

Love this place, great deals and great people. Super professional and they have the best selection of jewelry there is. read more

Best pawnshop in the area! They loan me what I need and treat my property with the utmost respect! They also have a great selection of high-end watches and jewelry. Super friendly, professional, and clean. What a wonderful example of a pawnshop! read more

Avoided this place like the plague, the owner is a hot head who handles business like a screaming child. The manager who is a professional has made me loans for over 1000 dollars on two different occasions. I give them there money back in no more than 4 to 7 days. So they made a few hundred dollars in less than 14days over the last month, The owner (on the third loan) out of nowhere starts screaming at the manager F$%k no split it up. I was using my $3500 dollar camera bag and gear as collateral. Basically he tried to force me to paper three loans instead of one. When I asked wasn't that illegal he screamed no and if you don't like get out. This is the kind of owner that try's to screw you when your already down. I told his manager and employees I was sorry they had to work for someone like that & the little round short dude came running out of another room then from around the counter trying to fight me. I recognized this childish behavior and remained com like an adult and left. I would love to know if this is common practice for him. But you should really think twice before doing business here. I'm a little thankful this happened because I discovered National Pawn where they are nicer and offered me almost $200 more for the same items. They also informed me that forcing customers to split loans i a bad old unethical way of doing business. read more

This Picasso shop is near my home enabling me to visit frequently. I have had consistently good experiences here. The staff are good communicators, friendly and cheerful. I like to take my time and inspect items of interest. I appreciate how knowledgeable the staff are that have answered my questions and encouraged me to fully inspect before purchase. Store leadership matters, the manager I most often interact with here is named, Will. He's sets a positive tone and is professional in interacting well with everyone. A top notch shop in my experiences. read more

I bought a kindle fire here. I was in physically good shape and the price was nice but the browser didn't work at all when I took it home. I tried to return it the very same week that I got it and they (Will and Karitha) said that it was "user error" and since I didn't buy the warranty then they could do nothing about it. No return policy REALLY SUCKS!! read more

Found a few good things, staff was willing to make deals to move the items.. friendly

Stopped in here for my first time earlier this year, not only is the location hard to get to off the main road but their overall selection of merchandise is not that good. Most of it is behind the glass counters which is fine, for me you get a depressing feeling when you go into the store. Their video-game and movie selection is very minimal, you are better off going to other pawn shops if you are looking for anything video game or movie related. read more

I had a great experience here, like I usually do with Picasso Pawn shops. It was clean, well-lit, and seemed very secure. They have what all pawn shops seem to have - Jewelry, musical instruments, electronics, and power tools that have seen some use. Overall the selection was good and the staff was very helpful and willing to bargain a little bit. read more

I have shopped with Scott and Chad at Picasso since the early 80s before it was even named Picasso. I have always been treated with the utmost respect and dignity. I have always been treated fairly and amassed an amazing collection of jewelry with their help. Scott and Chad are the nicest most sincere and fairest of men. All of the employees at Picasso are chosen with those characteristics. So the statements about racism is completely untrue. It is I believe a reflection of higher expectations than you can get for your merchandise. I was never made to feel ignorant or cheated when having to sell any of my jewelry. It is a business. As a gay hairdresser I can't pay my bills if I gave haircuts for what the client desires to Pay. And Picasso can't pay you appraised value for what their customers like me are willing to pay. You go to a pawn shop for incredible deals. If I want to pay top dollar for my jewelry then I'd shop retail and pay the 300% markup. And I find an accusation of racial bias ludicrous since most of the staff are black. And I am used to prejudice. I can see it in people's eyes. These statements in my opinion are false. read more