Had a really great experience with Jason from Gold Coast. He came out, diagnosed the issue quickly,…read moreand was super honest with me about the situation. Instead of trying to upsell me on expensive repairs, he told me straight up that the labor and repair costs probably wouldn't be worth it compared to replacing the refrigerator. I really appreciated the honesty and transparency. Super nice guy, knowledgeable, trustworthy, and professional. Would absolutely call Jason and Gold Coast again for appliance issues.

I contacted Gold Coast because my 16 yr old oven ceased functioning. They had someone out first…read morething the next morning. He diagnosed the problem, said he would have to order the part, and informed me what the repair would cost. I paid for the repair and was contacted a couple days later when the part arrived. The technician installed the part, but unfortunately, that did not fix the issue. A new diagnostic revealed it was a different part and the manufacturer said they no longer make or supply it, so I would need to purchase a new oven. I was not upset about any of this, just a but bummed that I had spent several hundred dollars for a repair that didn't help. To my surprise, Gold Coast informed me they would be refunding all charges above the standard diagnostic fee, including what I paid for the part. The refund arrived a couple days later. I was highly impressed that they were willing to eat the cost of a part in order to maintain good customer relations. I was skeptical of initially contacting them because their website makes it seem as if they work on nothing but refrigeration, freezer, and ice machines. I am so happy to find out they work on all major appliances and I will definitely be calling them for any future needs.

Mr Appliance of Oakley has some major customer service issues…read more I booked an appointment online. Days later they called to reschedule for three days later. Then they didn't show up. No call, just flaked. When I called, they said I didn't have an appointment with them. The excuse was "your appointment was cancelled by the call center." Mr. Appliance, sir, you need better customer service.

Absolutely Horrible Experience - Stay Away from Mr. Appliance!…read more If I could give zero stars, I would. Mr. Appliance has been the most unprofessional, incompetent, and infuriating company we've ever had the misfortune of dealing with. This experience has been nothing short of a nightmare. We moved into our new home in January 2025 with a home warranty through Old Republic. From the moment we moved in, our washer and dryer didn't work. We're a family of five -- three kids who wear school uniforms and play sports daily (hello, endless laundry), and two working parents who work out daily and also need clean clothes for work. Laundry isn't a convenience for us -- it's a necessity. We contacted Mr. Appliance immediately -- that was FOUR MONTHS ago. In that time, we have not had a single week with a fully functioning washer and dryer. The first technician came out twice, ordered parts, and made no progress. We waited weeks. Then a second technician took over and came out SEVEN different times. Each time, he ordered more parts. Each time, nothing worked. At one point, the technician admitted he might have completely broken our dryer during one of the failed repair attempts. We later learned his manager told him he'd be financially responsible for the unit if he did -- and instead of acting professionally, the technician guilt-tripped us about it. In an even more bizarre and unprofessional turn, that same technician was made to come back by his boss on a Saturday which was his day off and a day he had his daughter or else he'd have to pay for the dryer-- so he brought his daughter with him. Yes, his daughter -- to our home, during a service call. Completely unacceptable! Eventually, after waiting, confusion, and zero resolution, Old Republic cashed us out for the washer -- only because it was clearly beyond the scope of anyone at Mr. Appliance to fix it. We are STILL without a working dryer. Old Republic has now sent out another company, for a "2nd opinion" who (of course) ordered more parts, and we're back in the waiting game. Mr. Appliance has replaced on our dryer the heating element, thermostats, motor and now the new company says it needs to order new bearings for the dryer tub. Old Republic has probably spent well over $1k which is over the value of a new machine. We've spent four months dragging laundry baskets to family members' homes and laundromats while working full-time, managing three busy kids, and receiving absolutely no compassion, urgency, or accountability from anyone involved. Mr. Appliance is a disaster of a company -- careless, disorganized, and completely lacking in professional standards. And Old Republic Home Warranty? They're no better. They assign these third-rate vendors, leave families hanging, and offer no oversight when things spiral out of control. Save yourself the months of frustration, the constant rescheduling, the unanswered calls, and the emotional drain. STAY FAR AWAY from Mr. Appliance -- and if you have Old Republic Home Warranty, just pray you never need to use it.

Our floor was swelling due to a leaking dish washer. We called Domestic Appliance and as we live in…read moreConcord they sent out Lyel. He immediately recognized the problem, ordered the needed replacement parts and when the parts arrived a few days later fixed the leak at a very reasonable price. Couldn't have been better! We highly recommend Domestic Appliances for appliance repair!

Lyle was great. Diagnosed the issue with my 20-year old dryer and had it fixed in 45 minutes. He's…read morevery knowledgeable and professional. I will call them again!

We have outdoor washer/dryer, Mice started to make a nest at bottom of the washer. I need help to…read moreseal the bottom with a mash screen. Called around to find an appliance guy to fix it, no one took the job, because it was not a technical problem. However, Lux Appliance responded quickly. Roman came , opened the front panel, cleaned leaves inside and sealed the bottom. I really appreciate his working altitude, he will take any job related to appliance, no matter small or big, and He is good at fixing the problem. I highly recommend him.

Told me he knew exactly what the problem was and that he was going to be able to fix the mini…read morefridge. That was a complete lie . Supposedly brought the item needed to repair which was super expensive And it did nothing! Then went radio silence! Stay away and don't use him !!!

Absolutely the best service and professionalism. We hired another service in Brentwood to come…read morerepair our whirlpool fridge but not only did they charge us $300 but they didn't even fix the issue. Switched to Contra Costa Appliance Service and they were able to diagnose the problem right away and also helped us save money doing it. Me and my family will be using CCAS from now and we recommend everyone in the area to do so as well!

After a middle of the night disaster last night, a flooded floor from a leak of our refrigerator…read moreand calling multiple appliance centers, Contra Costa Appliance called us this morning and was able to come out today and fix the problem. What a true blessing. Adam the Service Tech was awesome. He saw the problem, knew exactly what to do without question and upgraded the plastic tubing to metal. I recommend Contra Costa Appliance to everyone, as going forward I will not use any other. Thank you so much for your professionalism and knowledge

Techs arrived on time and went right to work on troubleshooting the problem with my microwave oven…read more Found bad part right away and had it with them .Changed it out and now it works great . Both techs were friendly and courteous. I will for sure call this company first if I ever have any problems with my appliances.

Courteous, hardworking, and diligent; but unfortunately they were unable to repair my Thermador…read moredishwasher.

Recently I got an LG fridge from Justin & company (Appliance Reliance) from an ad I saw on…read moreCraigslist.  I am marking 5 stars because Justin was very clear and honest with few minor issues with the fridge. He did not had to do that. I like to work with people who are upfront and honest. Justin also helped me with fixes. Also within reason Justin working with his wife on phone gave me good price. LG fridge I got is working great and all went well. Great experience. I am a Brentwood resident and pick up in Oakley was not far.

Please do not buy a refurbished washer and dryer from this company. It was the worst customer…read moreservice I've ever had. I had questions for the receptionist coordinating the delivery and when I would call, she would only text me back and last minute told me they would only take cash when delivering my washer and dryer, then my husband had to help take it up our stairs. I don't expect a refurbished washer and dryer to look perfect or to be shiny but this dryer had rust on it and we were not told about this huge eye sore! A refurbished project should not only fix the interior features, and after speaking with the owner Jacey she agreed that they would have someone come to sand the rust out. Well of course that appointment was a no call/ no show. If the owner can't even honor an appointment, I understand why I had horrible customer service from an employee. For that reason I will just take the lost and work on this rust project myself but PLEASE PROCEED WITH CAUTION

Our two-year old washer stopped spinning during the rinse cycle. I reached out to DB Appliance…read moreRepair via Yelp for a quote. Got a good response time with the cost of the service visit. He was able to fit us in for a late afternoon appointment. I got a text from him saying he was about ten minutes out, and right on time, he showed up. He was able to diagnose the problem and fortunately, it was a quick and easy repair, as he had the part needed on-hand with him. Payment was easily made through email, with several options (I chose Apple Pay). Hopefully, our kitchen appliances behave for a while, *knock wood*, but I definitely would reach out to him immediately with any problems we have.

Needed to finally get our washer/dryer combo fixed because I got tired of dragging two hampers to…read moreand from the laundry facility here. My wife found DB Appliance and the rest is history. Very responsive, friendly, knowledgeable, and reliable. He came to fix one issue and gave the washer a thorough once over before completing his work. Not sure how his rates compare to other companies, but I'm pretty confident in saying I'll never have to find out. Danny will be my go to appliance repair man, hands down.