I've looked at all these reviews and there was one where someone said she is a "pit bull with…read morelipstick" and, honestly, that sums her up. Marianne is so knowledgeable, hardworking, and will fight to the end of the earth for her clients. She also deeply cares for the people she represents. I know she's working in my best interest always. She handled the sale of my mom's home that was within a trust, out of the area, and filled with two generations of stuff. I was an emotional wreck and she came in and guided me through it all. We got over asking, all cash deal within 10 days of going to market. Above and beyond work every day -- from clean up, to prep, to staging, to marketing, to negotiating. I'm just so fortunate to have had Marianne represent me. I can't emphasize enough how hard the whole selling decision was for me. She was patient, we explored various options together. When we ultimately decided the right decision was to sell, she sprang into action and got it done quickly so I could move on from a heartbreaking situation. Her style is uniquely hers. There's no bullshit. Marianne is going to tell it to you straight, but I personally wouldn't want it any other way. I can't say enough great things about Marianne!!! Hire her; you won't regret it.

My husband and I are first time landlords and despite not having a background in real estate, we…read moretried to manage our property ourselves. Everything was fine until the tenant stopped paying, and anyone who has dealt with these issues knows how stressful it can be. Lost and extremely frustrated, I called Marianne after doing some research on Yelp. Marianne was completely calm, confident, and professional. She quickly gathered basic information about us, the property, and the tenant. She informed us that she will be taking over and assured us that we will regain possession of the property. By that evening she had already sent over all the necessary DocuSign's and within the next couple days she was negotiating with the tenant on our behalf. Removing tenants for non-payment is devastating for both parties, so Marianne was firm, but also kind and compassionate. She was able to repossess the home within 15 days, without having to go through the process of an eviction, which was our goal from the beginning. Communication was always very quick, clear, and concise. My husband and I had so many questions since it was our first time going through something like this. She has a very extensive knowledge of real estate, the laws involved, and in general how tenants tend to behave, but she was also very patient and thorough when advising us. As someone that runs her own business and manages 100+ properties, Marianne is obviously a very busy person. I expected her staff to communicate with us after the tenant vacated the property. However, Marianne was our point of contact the entire time, which was very impressive. Marianne did not collect a penny from us during the entire tenant removal process, which really speaks to her confidence in her abilities as a property manager and her generosity as well. She is also well connected in the real estate space as all the references she provided to prepare the property for the next tenant were excellent. Our home was on the market for less than 2 weeks when she presented 2 solid potential tenants. Given how smoothly everything went up until this point, we were completely confident in letting her decide which tenant would suit us best. When we finally got to meet her in person, she told us that she takes care of all her properties like they are her own and after witnessing her work, it's clear that the service she provides is a direct reflection of her genuine passion for real estate and helping people. If you are looking to rent out your property, we absolutely recommend working with a property management group, but specifically, Marianne. Thank you Marianne. We appreciate everything that you have done for us, and we look forward to working with you for a long time!

Starla has always provided us with excellent customer service and understanding through the years…read more She is always so helpful and supportive, and responds to maintenance requests the same day. She has great communication and we truly feel that she cares about our best interest. We are extremely happy with Starla as our property manager and we highly recommend Best Property management for any rental services.

We have lived at a home managed by Best Property for the past 2 yrs. The property was kept up well…read morewhen we moved in and every time we have needed some maintenance or something fixed, the process has been quick and easy. Starla is our property manager and she's always accessible when we have needed her

I own a 10-unit building on Fruitvale Ave, which is not for the faint of heart. For over a year,…read moreI've worked closely with Crystal from Aventis Management, and she has been exceptional. I've previously worked with two other property managers, but Aventis stands head and shoulders above the rest. I've read some of the negative Yelp reviews, which seem to stem from particular tenant grievances aired publicly. As an owner, I'm delighted with Aventis Management. Many property managers are content to simply collect rent and send texts to tenants. Crystal, however, rolls up her sleeves and handles the tough tasks--managing evictions, attending hearings, and staying fully involved in every detail. She is extremely knowledgeable about tenant regulations, local market dynamics, property marketing, and managing difficult tenant situations. What sets Crystal apart is her positive attitude and reassuring smile, even in challenging times. I always leave our discussions feeling more confident and in control. I highly recommend Aventis Management for your Bay Area property--reach out before Crystal gets too busy!

Take a drive by 3024 Fruitvale AVE in Oakland, CA and you'll see how great a job Aventis does. From…read morethe weekly garbage pile up, because as the building reached full capacity a few months ago, they decided to downsize the dumpster, to the absolutely filthy stairways, does a pressure washer not exist? Rats were such an issue in the past that mail service temporarily halted. Make it make sense.

From property management to resale amazing company…read more The whole staff is knowledgeable, professional and Responsive!!!!

Yelp needs to have a ZERO STAR rating for this outfit…read more Dishonest thieves, ripping tenants off for a $9.99/MONTH "transaction fee" to pay rent via their portal - or, MUCH WORSE - minimum of $66 & up/MONTH to pay via credit card!!! Unbelievable fraudsters. An electronic transaction shouldn't cost them ANYTHING - hence the term, "electronic" = NO HUMANS INVOLVED. Also, be aware that they photograph EVERYTHING when they come into your home, violating your privacy. STAY AWAY!

A very BIG "THANK YOU" to both John and Jeff for being our Realtors, selling our home. We got the…read morehighest TOP dollar at the perfect timing, and had a very smooth closing. They were both a breath of fresh air, and went WAY "above and beyond to help out with our situation and get things accomplished quickly with the highest success. Loved the personable touch and they really do care for their clients. A very special Thank You and we would highly recommend them to everyone.

John and the Associates at JDK are professional, timely and personable. John "goes the extra mile"…read moreto promptly take care of his clients. He is easy to work with and seems to work with the highest standard of integrity!

SUM Property Management has been great so far! Stacy and the team really help take care of…read moreeverything. I was a little worried at first about spending money on property management, but after how easy and smooth everything went, and how helpful and friendly the team is, I'm glad I found SUM Property Management and will definitely be using them for a good long while. Like mentioned above, they pretty much handle everything from collecting rent payments, coordinating repairs, and handling some utilities. Shout out specifically to Stacy for answering all my questions from the start, making my life easier, and being available via email and text. She's super patient and makes sure any issues or problems are dealt, chasing down answers when she's not sure about something. Truly appreciate the service she and the team provides. I highly recommend SUM Property Management if you're looking for someone to help you manage your rental property. They're especially good for first timers!

SUM helped us enforce the leases and kept everything orderly around the apartment building. They…read morepay all the proceeds from each month on time, which is very important for me so I can pay the mortgage. They charge a fair price for maintenance as well, and keeps my property cash flowing.

When we first viewed the property that we eventually rented through Mt. Diablo Prop Management,…read moreRaquel was refreshingly honest with us, letting us know that they had only just contracted with the property and she was not especially familiar with it and we would be the first tenants they managed there. And yes, there did turn out to be a few unexpected issues and repairs that have needed to be made. But every single time I have submitted a work order or discussed a problem, Raquel has responded quickly, often the same day. Repair people are sent out immediately. We have now been at this property for going on two years and have been treated very well. We had an issue with a lack of concern from our previous landlord before moving here, so to have a property manager who cares about the concerns of both tbe property owners and the tenants, is such a nice change of pace. If you are looking for a new home, I recommend Mt. Diablo Realty and Property Management.

Raquel at Mt. Diablo Management has been absolutely wonderful over the past three years. Anytime we…read moreneeded assistance, there was rarely any wait--our requests and concerns were almost always addressed within 24 hours. She has consistently been courteous, professional, and highly responsive. It's been a pleasure working with her. Veronica

Terrible service, the brokerMarlene Mccay is super rude. She hung up on my mother-in-law and other…read morereferences I gave in the application, impatient and unprofessional. It seemed like she didn't care at all about renting the property. I hope you can improve the quality of your service.

I spent weeks emailing all necessary documentation to my landlords regarding an issue we were…read morehaving at our property. They sent back private information for another tenant including documents with THAT TENANTS SOCIAL SECURITY NUMBER ON IT. (Not mine nor my husbands). I was assured it was in fact the right document. And then they informed me over a week later it was the wrong document. Don't let them have your private information. They're careless with it. I have contacted the people who they sent me the information for and they're not happy about it either. They've decided to respond so I will respond as well! The interior was in "disarray" because I've been in the hospital and was still in the hospital when you came by yesterday. It has since been cleared due to having 2 children and a husband who works 16 hour days not having time to clean up after them. There is a hole in the garage that we've been requesting repair on since January. They've repeatedly said they will handle it for it to never be fixed. The hole is large enough for stray animals (specifically cats) to get in and get trapped which has led to them defecating in the garage and destroying my personal belongings. There's documentation of that if you'd like to go back and check the emails. I've asked for suggestions on what to do with the cats beings as they are 1. Not ours, 2. Destroying our property 3. They've had no desire to fix the hole until I made this yelp review 4. The pounds are currently closed. In response to the COVID extension. I did receive that.. eventually. That was not the first document I received and I'm more than happy to have you speak to the woman I spoke to regarding it. Because I was confused as to why I was receiving sensitive information about another tenant having nothing to do with our lease. I requested the extension on the 3rd. Was emailed private information for a tenant that afternoon. Called and received NO response. I finally got an email on the 18th with a DIFFERENT document (the actual extension I had requested) and no explanation as to why I received sensitive information for a tenant at a location in Stockton. (I live in Modesto). PS MODESTO LOCATION. CANNOT CONFIRM FOR OTHER LOCATIONS.

Trustworthy, friendly and professional. Five Star service. Ms. Barros helped our family get into…read moreour first home and soon into our second! Thank you for all you do!

Milly has helped us buy a home 3 times and sell 2 times. She is very knowledgeable with the process…read moreand was available when I had any questions. She always explained each process and gave us approximate timelines. I have referred her 2 times and both clients were satisfied and bought homes. Very friendly and professional!

We were honored enough to have our realtor be John Kenney. I have nothing but the nicest things to…read moresay about him. He is truly the nicest guy ever! He is always available to answer any questions. He helped us before, during and even 4 years later. My husband had general questions, and he is always more than helpful. He is just a genuine guy and his business is proof of what kind of man/business man he really is. I recommend him all day everyday!

From the owner: John Kenney is the broker-owner at JDK & Associates Realty in Brentwood, CA. As a top realtor since…read more2005, John provides real estate services in Brentwood, Antioch, Oakley, and the surrounding East Bay areas. Whether you are a first-time homebuyer looking to buy a home, need help selling your existing home, or are a repeat investor, John will guide you through your home purchase all while providing an exceptional real estate service experience.