Have been using WW for 3 years almost weekly for 3 of our family cars and result has always been…read moregreat. Special kudos to Charlie and Brenda for their extra care and help.

I've been coming to this place for years. No more. Clear scratches galore and management refuses…read moreto take responsibility. They say because I'm the only one with a complaint and that the swirl marks don't match the rotation of the brushes inside. Fck this place. If I have to hire a detailer to remove the marks, I'll also be hiring a lawyer for the damages. The rumors about car washes with brushes are real. This a really nice ram 2500 that I spent good money on. If you value your paint job, find another method. This isn't it.

This car wash is a POS I went through the automatic one, can't even get all the dirt of it was…read moresuper dirty after 2 washes, and bug guts still on the hood of my car save your money it's not worth it

Only because I have to give a star to rate this sh*t hole…read more Save your money! You have more water pressure at home than this "so call car wash". If you have daughters or a girl...do come here. No lights and unsafe. Only reason I came here to wash off wheels...hell ...couldn't even do that! UGH!!

Honestly, WhiteWater is probably the best carwash around central Texas that I've ever been to. I…read moredrive my car on country highways a lot and it quickly becomes a bug graveyard. Those are hard to remove and most carwash services out there do an extremely poor job at cleaning bugs or road tar without at least some minimal scrubbing. I'm pleased to report that the WhiteWater team almost always goes the extra mile and they will manually scrub the front bumper and windshield before your car goes in. Some days, like today, they scrubbed the front, back AND sides. I was impressed. What a service! It's my go-to carwash whenever I drive through Lockhart. Oh yeah, free vacuums and cleaning tools are nice too. They're there for all to use. WhiteWater really put other carwash companies to shame. So glad to have them around!

Loved my membership. We could go any time to keep our truck clean. You spend so much on car…read morepayments and you take pride in your vehicles by maintaining them and keeping them beautifully washed. Never had an issue until recently. I went on a Friday afternoon and washed my vehicle as normal. The lot was full of people vacuuming their vehicles so we decided to come back in the morning since we have a "membership". Normally we dry our truck and vacuum but since it was the evening and packed, we decided to wait till the next morning. Well, next morning, I seen the damage/ deep scratches all over the front end of my truck. I immediately reported it and was told by the supervisor/manager (Troy) that since I waited till the next day they could not help me much. I still made a report. Did not get a call back until I called them 6 days later. (Troy) reminded me that he had already told me they would not help since I waited the next day and anything could of happened since. He told me they would not review the camera footage since they do not know the time frame it happened. He then said 3 people reviewed my claim and said they could not do anything. "WHAT DID THEY REVIEW IF THEY DID NOT LOOK AT THE FOOTAGE?" Moral of the story, ALWAYS CHECK YOUR VEHICLES BEFORE YOU LEAVE THE PREMISES. THEY WILL FIGHT YOU TO NOT FIX THE DAMAGES THERE MACHINES DO." ******END YOUR MEMBERSHIP BEFORE ITS TO LATE AND YOU OWE THOUSANDS ON YOUR VEHICLE FOR BODY WORK. ******

I tried going twice just to give them a fair shot. Both times, my truck came away almost as dirty…read moreas it went in. I suppose if you want to have the wear and tear of going daily (like they try to push on you with their membership) it might be ok? I went back today and when the guy was (relentlessly) pushing extras and higher priced services/memberships, I told him no because I was just there to give them a second chance. He basically responded with, "Yeah, just so you know, our car wash isn't really meant to like, get the dirt off, it is a chemical wash." Which... what? I went through, came home and saw the exact same disappointment I saw the first time. It is hard to see some of it in the pictures because of glare, but it makes the vehicle very streaky. It didn't get bird poop off that had only been there about a day. Also, I don't blame the guy trying to sell extra stuff, I am sure that is exactly what and how his bosses want it, but man is it pushy. When I say no, I don't need three or four more sentences that begin with, "Well just so you know..."

No air, would like my money back, but they never answer the phone. Wash was good, but there is no…read moreone to talk to, the dude stays back in the inner office.

I got the full detail and ceramic coating on my vehicle. The service at the time was 5 stars…read more Joshua is a nice guy. Especially attentive as a first time customer. You pay up front first and can get a plan of a year follow up touch up for ceramic or multiple years. So why the 1 star? After your initial service is done and when you want to do your follow up touch up, Joshua goes MIA. He does not return calls, or if he does, the follow through to get the appointment never happens. It's truly unfortunate because he does great work but he does not live up to the his end of the bargain. At this point its a bait in switch to get your money up front and then he disappears. There are other reliable reputable services out there to use.

I recently got a new Model Y and knew I wanted to get a ceramic coating on it first thing for…read moreprotection and to keep it looking new. I shopped around a few different places in the area, and while everyone I talked to was nice, Joshua was more informative about the different things available. He gave me a good run down of all the options and prices for each. He was much more reasonably priced than anyone else I talked to and was able to get my car into his shop within a week. When I went to pick it up, it looked better than the day I got it! So nice, shiny and smooth. I'll definitely be using him for future ceramic and detailing needs. Thanks again Joshua!

I was just hung up on by Matt from claims, who before hanging up on me, because I was trying to…read moreexplain what I was told onsite and had questions on how he was so certain they aren't at fault, informed me the cameras weren't pointing to the middle of the car wash, where my vehicle was hit from behind, cameras were only pointed to the entrance and exit. Matt also informed me that the track can malfunction, and stop pushing vehicles forward . The car wash employee onsite, Jason Blakeley, told me he didn't know what happened, including if the track malfunctioned. But now, Matt is telling me, with no video evidence, the manager told him the track didn't malfunction. Mind you he's already told me that the track can malfunction and stop pushing cars forward. On 2/19/24 I purchased a monthly pass and proceeded to the car wash for my first time use ever. I put the car in neutral, let go of the wheel, and let the track take over. Half way through the track stopped pushing my vehicle, and at this point I was rear ended by the vehicle behind me. They had me put the car in drive and pull out towards the end. I was directed out of the was by employee, Jason Blakeley. I rolled down my window and asked if I got hit from behind. At that time Jason Blakeley informed me I didn't. It wasn't till I told him it sure felt like it, did he go check. Jason Blakeley Came to my window and told me yes, but it wasn't nothing really, as if I were to just forget about the incident and move on. Now I get a call from Matt stating, the managers claimed there was no malfunction. After Matt telling me they have no video footage of the incident and that the tracks can malfunction and stop pushing vehicles forward. Matt informs me he can give any evidence to my insurance company to make a claim with them. Which would in the long run drive my insurance cost up. If you read through the commits, you'll find multiple reviews just like mine. Club car wash are crooks who will not take any responsibility for their failed equipment. I noticed club car wash likes to reply to these reviews as if they actually care and are going to actually help. Matt from claims has already informed me there is nothing they will do to help besides send what little info they have to my insurance so I can proceed to start a claim under my own insurance. There's no need to act like yall care and reply to this review. It's evident yall are only about lying and deceiving. I would go as far as to say yall have video of the middle of the track where I was hit but refuse to release it. On top of what I've experienced, when I left, with half a wash, because the worker had me drive to the end after being rear ended, customer service told me I entered at my own risk, and I would not receive a refund. She told me I could still go back and go through a second time, then proceeded to hang up on me. Which seems to be what they do instead of actually providing actual customer service.

I really, really wanted to like this place. The people are nice. I have the VIP membership and pay…read more$40 a month for unlimited car washes. One thing I started noticing is little scratches on my car after I came out the car wash. I also have to always wipe off whatever gooey chemicals they use it gets stuck on the very bottom of my car. I dry it after every wash. I do go often sometimes twice a week. I notice that my car is getting stained from whatever chemicals they use. It looks like water stains. I take super good care of my car so I'm pretty annoyed with these issues. Another thing is they let your cars in way too close to each other. I always wait a little while for the car in front of me and I ask them to give some space for the car behind me. They usually don't mind. They do power wash the plastic floor mats if you ask. I like that they have towels to dry the car, car freshener and window cleaner. I do like that they are open late. I'm just noticing my car is getting damaged so I'm probably going to have to get a good detail and wax and start doing my car wash at home.

prompt, good service, complete clean up, great price, super convenient, Will use again.read more

I can't stress enough how impressed I am with Austin Mobile Auto Detailing! I was getting my hood…read morewrapped today and had a few special requests because of it, not to mention about 3 weeks worth of love bugs baked onto the front of my car but Collton knocked it out of the park and had it squeaky clean in no time! My car literally looked better than the day I bought it brand new a year ago and I can tell he cares about his work and respects his customer's cars, and for that reason I'll be reaching out to him for any and all detailing work I may need in the future. Thanks again Collton! P.S. the pictures don't entirely do his work justice since they were taken about 7 hours after it was detailed and it had been driven about 50 miles to get wrapped and back, but trust me when I say my car was spotless