I had a great experience with Joe and the team at Quality Auto Body. I went in for a quote to…read morereplace my door handle, and they ordered the parts the same afternoon. By the next morning, they called me to let me know the parts were in and had my car fixed in under 2 hours after I dropped it off. As an added bonus, they washed and vacuumed my car as a courtesy, which I really appreciated. From start to finish, the customer service was outstanding. The shop itself was also very clean and comfortable, with drinks and snacks available if you needed to wait. I truly could not recommend Quality Auto Body enough. Fast, professional, friendly service, and excellent attention to detail. I'll definitely be returning for any future auto body needs!

Great guys that run a solid operation. Had some rear end damage and it came out great. Buster…read morepointed out a small dent on the inside of the trunk lid. We could have replaced it for more, but we agreed it was more cosmetic and didn't. I liked the fact he was practical but gave me the option of a perfect fix if I preferred. The price was more than fair. This is my new goto body shop.

I've been driving around with a loose weather guard under my car for two years. The result of…read moreshoddy body work off an insurance incident. I thought it was going to be expensive and difficult and a scam waiting to happen so I kept putting off repair. Finally I went in to get it done and chose these guys. 15 minutes later they did it ... for FREE! So honorable. So kind. So worthy of any future business. Trust this place. Wow

Amazing experience. I brought my Jeep Wrangler in right when they opened, and within an hour they…read morehad already diagnosed the problem. They had been like half the engine torn apart (at least to me ), replaced all the passenger-side rocker arms, and had everything back together the same day. They pinpointed the issue immediately, while other shops I won't name couldn't figure it out and wanted to charge me a ridiculous amount for repairs that weren't even the actual problem. I was honestly shocked at how affordable the repair ended up being. Highly recommend these guys. Honest, knowledgeable, and incredibly efficient.

**Updated Review**…read more I'm pleased that the work on my vehicle was indeed completed by the deadline - December 23. However, I noticed a nasty visible deep scratch on the cargo hatch door and the wiper windshield hoses were connected improperly (i.e. pushing handle towards me would trigger rear wiper vs. front window). I immediately contacted Paul and Joe to resolve these two issues. I am happy to say that the deep scratch was repaired at no extra cost and the wiper hoses were connected correctly. That said, it took me two additional follow up visits. I do understand collision centers are swamped due to the increase of accidents and pending repairs but it's important for any auto shop to do its due diligence prior to returning a vehicle to its owner. I did ask for a walkthrough at time of pickup but Paul was out on holiday. That said, I do agree that you should carefully inspect and photograph your vehicle prior to drop off and ask your service tech do a walkthrough at time of pickup to avoid the follow up hassle. PS.. the work done comes with a limited warranty - I believe one year from work date.

I picked up the car because i was told it was finished , went home and looked at the invoice. A new…read moretire was charged but I still had the same old tire. I went back asking why it says new tire but there's no new tire, and the man I worked with instantly went off on me saying "what am I trying to accuse him of". So I had to leave the car again to get the tire. If I hadn't noticed I would have never gotten it. I felt scammed. What else did they say they did but actually didn't? Also 6 months later a piece they fixed snapped off and wasn't aligning right. I called asking about a warranty and was told it wasn't covered. They didn't do a good job. Don't recommend

I am going to start this off by saying WOW! Jerry Lewis in the collision center is hands down the…read morebest service advisor I've ever worked with. His communication throughout the entire process was impeccable. My vehicle was involved in a front end collision and was in pretty rough shape when I dropped it off. Jerry assured me he had my back and would get everything back in tip top shape. He did not disappoint! He provided status updates every few days along with photos of the progress. He gave me an estimated completion time and it was ready exactly when promised. I am beyond impressed with how smooth everything went, and moreover, with how at ease I felt because of Jerry. 10/10 experience!

My experience with the employees was worse than the collision that brought me here…read more Let me preface this by saying I understand that problems arise unexpectedly while diagnosing and repairing a vehicle, and timelines change. I cannot imagine how many tasks these employees must juggle on a daily basis, and I understand that sometimes deadlines can be missed and mistakes can be made. I would not be writing this review if these were my complaints, as it would be a waste of everyone's time. Unfortunately, my issue is with the clear pattern of unresponsiveness, inefficiency, and indifference that these employees have shown. 1.) It was not fixed the first time. I was involved in a three-car collision in December 2024, resulting in damage to both the front and rear of my vehicle. I brought my vehicle to your location to be repaired, and worked with Jason "Jay" Alves through the process. When he returned my car a little over a month later, he had remounted the front bumper but had not repaired it, despite it being covered by my insurance and despite the photos and descriptions I provided of the damage present. In July of this year, I discovered that the collision had also caused a great deal of internal damage, which Jason hid when remounting the bumper. After reopening my claim, I brought my vehicle back to Jason to be repaired properly. I wish I had not given them a second chance. 2.) Missed Deadlines. Jason "Jay" Alves has repeatedly set and then missed his own deadlines. When I brought my car in, he told me it would be a 24-48 hour fix. Next, he told me it would take about 4 days. After one month, I contacted his supervisor Charles Reed and outlined my grievances. Charles assured me that my case would be his top priority. He would then set and miss five consecutive deadlines. Most of these deadlines and the ones Jason set were simply deadlines to contact me with updates. To say these deadlines were missed is too generous, as it implies an attempt. Instead, after the deadlines had passed I had to repeatedly remind them to contact me with updates and only then would they admit that my car was not ready and provide me with another useless deadline. 3.) Unresponsiveness. Receiving an answer from Jason "Jay" Alves or his supervisor Charles Reed regularly took days of me texting, emailing and calling. Again, I realize that employees can get very busy and might not be able to respond immediately; however, Jason, in particular, repeatedly showed that he will not answer for multiple days in a row. In fact, the only sure way I found of contacting him was by calling the front office and asking them to physically grab him and put him on the phone. 4.) Conspiracy theories. Jason "Jay" Alves talks more about conspiracy theories than the state of your vehicle. Despite my clear disinterest, he would begin talking about AI, vaccines, estrogen in the water supply, government honeybees, and his desire to form new political party known as the "White Party." 5.) Bullsh*tter. Jason "Jay" Alves repeatedly referred to himself as "The Bullsh*tter." I now understand why. 6.) My name. After over a combined three months of receiving calls, texts, and emails with my name included, Jason "Jay" Alves never even learned my name and would repeatedly call me "Vincent." If that does not show a complete lack of interest in customers, I don't know what does. 7.) Make them listen. In the end the only way I found to receive any sort of action on their part was by showing up in person, insisting on speaking with them, and threatening to contact their supervisors. After employing this tactic, I finally received my car back. They did not ask for any feedback on their work, I guess because they already knew what I was going to say and likely did not want it written down. This is my formal review. TL;DR: It took them two tries, over three months, 11 missed deadlines, and constant pressure by me, but they finally (hopefully) fixed my car.

Wayne and his crew were amazing. They were so helpful to me while dealing with my insurance. They…read moredid a great job on the repairs and returned my vehicle squeaky clean. Quality repairs and quality customer service. I highly recommend their services.

I was not planning on leaving a review but I changed my mind. I brought my vehicle here for repairs…read morein January after a hit and run. My car had a large dent in the front driver side fender. After I picked my vehicle up and left the repair shop, I noticed that the door edge guard on the drivers door was completely different than the rest of the door guards and had been placed about 6 inches too high. I also noticed 2 areas that had damage that was not there prior to me dropping the car off. One of the vertical panels next to the drivers door window was significantly chipped with the top layer peeling away. There is also the same chipping on the horizontal panel below the rear driver side window, see photos. Once I brought this to their attention, the door guards were all replaced as well as the vertical panel on the drivers door window. The day before bringing my vehicle in for these repairs, I sent an email addressing the chip on the back driver side door panel. Since I live on the opposite side of town, I wanted to ensure that part was going to be replaced too before bringing my car all the way over there again. I never received a response to my email, so I called and was asked to go ahead and bring the car in so they could see it. But while I was there waiting for the other repairs to be completed, there was no mention of the part I had asked about in my email. I didn't say anything and I just left after the door guards and vertical drivers door window panel were fixed. While the chip is small, it was not there when I dropped the car off and its damage that was not there prior to the car being left with the shop. It's hot in Texas, and eventually that chipping will start getting worse in the heat, and I will be the one that has to replace that part. I also do not appreciate the way that my email was ignored and just swept under the rug. Those are the facts. I hate to leave a negative review, but there's still damage on my car that was done while my car was at this shop. It's damage that I'll eventually have to get repaired myself, whether it's 6 months from now, or 5 years from now. Needless to say, I cannot recommend this business.

Honest place to do business with. I took my crashed car in for an estimate. After the insurance…read morecompany deemed it totaled, I considered it having it repaired anyway. Larry took a close look at the undercarriage of the engine compartment and recommended not proceeding with repairs. They could have very well taken my money, but we're honest enough to tell me it was not worth the risk.

They did a very professional and high quality job for a very fair price And kept me in the loop…read morealong the entire process.

We discovered All Makes in 2016 or so. I had them do repairs on a 2010 Prius, and a 1999 Mercedes…read morestation wagon. Alex is the fellow who handles my calls; he is patient, knowledgeable and reliable. He is tolerant of my questions, no matter how silly. We have been pleased.

Alex is the best! They are so helpful and considerate. Prices are not crazy expensive and they have…read moregreat communication skills. Will definitely go back!

If you are looking for honest dealing, fair prices and excellent work, this is the auto shop for…read moreyou. I trusted Vinnie and his crew with our valuable, completely restored, show room condition, classic, 1968 Mustang convertible, and they did an excellent job. I give this shop a full five star rating. If they can be trusted with a valuable classic they deserve the highest rating possible, Hector Hank Garcia

AJ Body Shop is permanently closed. Thank you to all our customers. It was a great 30+ years!read more