Cancel

    Search

    JG Carpet Contractors

    4.4 (7 reviews)
    Closed 7:00 am - 5:00 pm
    Updated 3 weeks ago

    Request a quote

    Response time

    10 hours

    Response rate

    100%

    Covered by Yelp Guaranteed

    Your project with this business is eligible for coverage up to $2,500 when you hire through 'Request a quote.' Terms apply. Learn more

    Services - JG Carpet Contractors

    Carpet installation

    Carpet removal

    Carpet repair

    4 More Services

    Carpet restoration

    Floor installation

    Floor refinishing

    Floor repair

    JG Carpet Contractors Photos

    Recommended Reviews - JG Carpet Contractors

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration
    Photo of Lane H.
    36
    13
    19

    1 month ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jon F.
    59
    3
    0

    5 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    4 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Eva R.
    0
    12
    0

    1 year ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Lisa M.
    523
    33
    96

    5 years ago

    They were amazing at putting carpet and vinyl in our home! They see very professional and affordable! Def will use again!!

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - JG Carpet Contractors

    Luna Flooring

    Luna Flooring

    (242 reviews)

    Review of Empire Today / Luna Carpet Services:…read more I originally booked with Empire Today, but they told me they were too busy and passed my project off to their "sister company," Luna, without much explanation. I went along with it, and we scheduled carpet replacement for our staircase -- about 26 steps total. They told me the job would be done in three stages: one day for installation, one for binding, and one for a final check. No specific time slot was given, and instead, I was woken up at 7:00 AM by a call from the installer saying he was already in my driveway. He came in, did only six of the 26 stairs, then abruptly said he was finished and left -- leaving a large, uncut piece of carpet on the bottom floor. When I moved the carpet, I discovered a hole in the floor that had been covered up. I immediately tried to contact Luna, but was told I'd have to wait "24 business hours" -- which somehow means three days -- to get any response. No one answers their phone, and even Empire can't get through to Luna when they try on my behalf. It's been over 24 hours, and I still have a hole in my floor and only a quarter of the job completed. I even texted the installer directly to ask what happened with the stairs. He replied saying he didn't do it. I then told him I was just going to call Luna, and only then did he reply saying he would come back to fix it -- but I haven't seen him since. Empire has been no help, and Luna seems totally unreachable. At this point, I feel completely scammed. I want a full refund. This experience has been frustrating, unprofessional, and unacceptable.

    We have 2 floors we needed done. The basement had to be tested for asbestos in the tiles which I…read moreunderstand and we've had it reviewed. The living room would have had no issues but instead of doing the living they day they just left within 15 minutes. Now we've been trying so speak with someone for the last two days just to find out where to send the certificate showing the job was done. We called last night and we were told a manager would contact us. But have not heard anything. We checked around 2pm to see if they had an idea we would get a call but we're just told to wait again. They were quick to come back and do the living floor so they could get paid but are not being very helpful in giving us info on shat we need to do to move forward with the basement.

    JG Carpet Contractors - carpetinstallation - Updated May 2026

    Loading...
    Loading...
    Loading...