I can't say enough good things about Vladimir and his team! They all worked hard to get my…read morecarpeting in exactly how I wanted and did a superb job! HIGHLY RECOMMEND

We needed an area rug after restoring hardwood floors and found existing selections elsewhere to be…read morelackluster. They had a decent selection of contemporary styles with a range of piles with competitive prices. Vlad gave candid feedback when the quality might not be a good fit with heavy use. We ended up with a traditional style in unusual colors, and were able to purchase an excellent felt pad custom-cut to fit the area rug. Oh, and bonus-they are amazing at getting rolled rug and rolled pad into my car (not an SUV). We are very happy with this business. It's not much to look at from the curb, but it's worth it!

I found JD Carpets through a referral. Two friends had used them and spoke highly, so I gave them a…read morecall. Scheduling an estimate was easy as they were flexible. A representative arrived, on-time, with some samples. She provided an estimate immediately. Scheduling the service was also very easy. Work was completed in a timely manner and the space was left clean and complete. I also used their services a second time. Again, easy scheduling of an estimate. The rep brought carpet samples since I gave her an idea ahead of time. Note: for certain jobs you may be able to visit their showroom to look at remnants. If shopping for estimates, I recommend giving JD Carpets a call.

Responsive, dedicated and stellar customer service. Excellent work as well! Used this company to…read morereplace carpets in an old building in NE Baltimore. Wonderful results!

I initially bought a vinyl flooring for my first-floor level, and it came up and started breaking…read more The manufacturer wouldn't take responsibility for it and blamed my installer. Robbie and his father went out of their way to make sure I got a brand new better floor and took care of it. They stopped selling the product that I initially bought because of my situation. They are a stand-up family owned and operated business that really went out of their way to help me in my situation. They didn't have to, but they did. They stand by their products and go out of their way to help. I highly recommend RPS Carpet and Flooring to everyone and anyone who needs to replace or newly install flooring. They have a huge selection and like I said, are men of their word. I couldn't be happier with the new product that was just installed in place of the first one I chose. Leah A.

I needed new flooring and went with RPS. The salesman, Tim, was very knowledgable and easy to work…read morewith. The installers were professional as well. The new flooring looks great and I'm happy with the results. I would recommend them if you need new floors.

Review of Empire Today / Luna Carpet Services:…read more I originally booked with Empire Today, but they told me they were too busy and passed my project off to their "sister company," Luna, without much explanation. I went along with it, and we scheduled carpet replacement for our staircase -- about 26 steps total. They told me the job would be done in three stages: one day for installation, one for binding, and one for a final check. No specific time slot was given, and instead, I was woken up at 7:00 AM by a call from the installer saying he was already in my driveway. He came in, did only six of the 26 stairs, then abruptly said he was finished and left -- leaving a large, uncut piece of carpet on the bottom floor. When I moved the carpet, I discovered a hole in the floor that had been covered up. I immediately tried to contact Luna, but was told I'd have to wait "24 business hours" -- which somehow means three days -- to get any response. No one answers their phone, and even Empire can't get through to Luna when they try on my behalf. It's been over 24 hours, and I still have a hole in my floor and only a quarter of the job completed. I even texted the installer directly to ask what happened with the stairs. He replied saying he didn't do it. I then told him I was just going to call Luna, and only then did he reply saying he would come back to fix it -- but I haven't seen him since. Empire has been no help, and Luna seems totally unreachable. At this point, I feel completely scammed. I want a full refund. This experience has been frustrating, unprofessional, and unacceptable.

We have 2 floors we needed done. The basement had to be tested for asbestos in the tiles which I…read moreunderstand and we've had it reviewed. The living room would have had no issues but instead of doing the living they day they just left within 15 minutes. Now we've been trying so speak with someone for the last two days just to find out where to send the certificate showing the job was done. We called last night and we were told a manager would contact us. But have not heard anything. We checked around 2pm to see if they had an idea we would get a call but we're just told to wait again. They were quick to come back and do the living floor so they could get paid but are not being very helpful in giving us info on shat we need to do to move forward with the basement.

I had a wonderful experience using Carpet Concepts. Lorrie Pike was incredibly helpful to me in…read morepicking out soft, plushy carpet for my living room, dining room, and stairs. I hadn't purchased carpet in 27 years and Lorrie made the experience exciting and fun. I was able to bring home lots of samples and Chuck measured perfectly. The installers were kind and professional and I would highly recommend this place to all of my family and friends. If you need new carpeting (or flooring) for your home.....make sure you go to Carpet Concepts. They are amazing. Lisa M. Flaherty

I recently had carpeting replaced in two upstairs bedrooms and steps leading to them. I know…read moreabsolutely nothing about carpet; I only knew what color I wanted. The salesman, Scott, helped me through the entire process. He came to my house and measured and called me within a few days with an estimate. When I went into the showroom again, he had several samples picked out in my color range. He did not try to sell me the most expensive carpet or padding, but recommended a very nice quality. About three weeks later, it was installed. The two men who did the install were on time, very polite and respectful of my home. They did a fabulous job. They cleaned up nicely before they left and put everything back into place. I would highly recommend Carpet Concepts. A good friend recommended them to me and I am happy she did.

Damaged my Property. Poor work men ship in the installation process…read more I found after cleaning up after them team of trainees finished my flooring.. Too many things to list. THIS A FOLLOW UP TO THE INSTALL. I will be reporting them to the M H I C of MD.

Ed was a great help for picking out and installing our carpet. Great job done right at a…read morecompetitive price. Would definitely use again!

Great experience, great selection, great prices, and great customer service. Highly recommend Ash…read moreand Jamie. Family-run business that still understands what value and customer care means. Don't go anywhere else for your flooring.

Great price on wood flooring in the dc area. Easy payment and pickup, will use them again if I…read morehave any other needs.

P.S. In June 2023 I hired D B Genesis to reinstall the hardwood floors and some of the steps. They…read moredid a neat and professional job. There were no gaps between the boards evident. Subsequently I filed a claim with the Maryland Home Improvement Commission against its Guaranty Fund. The fund was set up to compensate homeowners who hire licensed contractors who either fail to complete a job or do it in an "unworkmanlike" manner. After a very long drawn out process, the MHIC opined that the multitude of gaps "were not significant enough to render the installation unworkmanlike." Prefinished hardwood flooring is an interlocking tongue-and-groove system and it is certainly not good workmanship to install the boards with clearly visible separations. This contractor left more than 50 open joints between the boards, significant gaps between boards and stair rails and installed steps with stair noses that were not level and that creaked shortly after installation. This was certainly an unworkmanlike installation. (I guess that tells you what a license from the MHIC is worth.) What matters, however, is not my opinion or the MHIC's but whether you would be pleased if this contractor did such fine work in your home. This contractor has cost me time, money and a lot of aggravation with his threats of legal action, lies and refusal to accept responsibility. He continues to lie about conditions in my home alleging that I do not operate my HVAC leading to wildly fluctuating temperatures and humidity levels, causing the multitude of gaps. Don't be fooled. He is just lying to shift blame for the shoddy work of his subcontractor to me, the homeowner. BTW he's also lying about offering to replace the flooring at cost. P.P.S. As I have stated before the "official unbiased inspection report" Eric is referring to falsely stated there were no separations visible in the floor either from a stand up position or under 10x magnification and thus, concludes there were no installation problems. So I guess those are all imaginary gaps Eric's subcontractor filled in with wood putty. The MHIC a scam?? I would not put it that way but certainly they did not have much sympathy for me as a homeowner harmed by a licensed contractor. They seemed much more concerned about protecting the Guaranty fund from claims, even legitimate ones. Sometimes the system does not deliver justice. In any case, a license from the MHIC is clearly not a guarantee against shoddy workmanship.

Perfect business name to fit an extraordinary business!…read more My husband and I have been getting all of our floorings completed by this company for the past 20+ years and there's no way we would ever stop! This company is very very professional, talented, time conscious, and customer service oriented! The quality of the carpets & flooring that they advertise and use in their showroom and residences/ businesses are of amazing quality! The knowledge base of the owner (E Rome) as well as his employees is unbelievable! We've had carpet and hard wood flooring in our house from this company for over 20+ years as I previously stated, and the workmanship and quality stands the test of time! Keep up the fantastic work A Plus as you are truly a flooring genius and the best to ever do it !!