I needed my car towed to the dealership. It was a difficult tow and required the gears to be…read moredisengaged. Knowledgeable service and reasonable prices!

Truly couldn't have had a better experience! They were easy to communicate with, quick, and the man…read morethat came was incredibly kind. Will absolutely use again if needed, and will be recommending them to people I know.

There is a problem with their road side service threw geico, they confirmed and didn't show up. I…read moresat there broken down, freezing. When they didn't show, I called and found out that they are not coming. The guy on the phone was unapologetic, he just did not care. Had to wait another hour for a different company to show.

I went thru AAA at about 3 pm and they kept putting me off, not returning promised calls, putting…read moreme into full mailboxes etc The general runaround for 7+ hours! I finally reached someone in dispatch at AAA who helped me. He referred my call To Coopers and I got an immediate call back from Warren ( I think) and he was there, as promised, in twenty minutes. My car was finally loaded up at 10:30 pm. I can't say much for AAA but Coopers, and Warren were life savers!! Big thanks!!

They were able to get my car immediately and deliver it to the mechanic very quickly and…read moreprofessionally. All wheels were off the ground. Very happy with their service!

After I called Feras was there in the exact time he told me. He responded very fast. Feras was…read morevery professional and very experienced. I was very happy with the service and the price. I would recommend SNAP Towing to anyone who needs help. Beth C

Best Service Station in South City!…read more When it comes to auto service, I'm all about having a guy. I don't particularly like going to the big box stores for something because it always ends with a big bill and me yelling at strangers. I had a guy in South City, but he's been pretty flaky lately. Therefore, I looked into Advanced Auto Service on Gravois. Mike Silva is a standup dude. A friend suggested that I talk to him about my next oil change, which I desperately needed, and the rest of pretty much history. He is by far the friendliest mechanic that I've ever met. I guess that doesn't say much! Haha. However, he and his wife have been very friendly and helpful. While big box stores will put the fear of God in you, Mike does keep tabs on routine maintenance and makes suggestions for improving the life of your car. He also understands when someone is on a budget. He helped my friend locate a used hood because she had damaged her old one in an accident. Altogether, he is very easy to work with, and I highly recommend his services to anyone in the South City/Bevo area.

OK-customer service, but then annoying to deal with when you spend $1600 on a repair but your car…read moreis still unusable because "it wasn't leaking when in shop." It's fine though! I got $56 back! :-) Out of shop my car worked for one day. Then stalled on me twice while driving. I brought it back and it was another $1200 maybe $900? To fix the problem. I would have just bought a new car if the repairs were more than $2000 initially. I did not have the financial capability to accommodate any price over $2000. I tried to make the $1600 work though because my car is very useful for my line of work. After pulling some strings I was able to cough up the money. Mind you, to repair the car any further it was at least $600-900 more because the coolant can was damaged. But I wish I knew this prior to driving it. Again, it didn't work after a full day of use. But all fluids were checked. I couldn't pay for this again nor could I go without a car for much longer. I ended up bringing the car to car max and trading it in. Again a car is very useful in my line of work so I needed it ASAP. I didn't have a car for about three days while it was in their shop and it really set me back. I called initially to ask for compensation considering how much money I had dropped on the repair. Mike had told me he could tow the car to the shop and try and fix the problem. All I would pay for was the part. The part USED, was apparently $600. I would not pay that money on a 2007 Toyota Prius. Nor would I have the capability to be without a car again. I declined. I asked for a $400 refund Mike said he would call back, never did. Two weeks pass and I drove there again asking to speak to the owner, Mike. He was at lunch. I came back again two hours later, still at lunch. His employee relayed the information and Mike called me back that night right after they closed. (I'm glad they're busy!) :-) Mike was short and demeaning, understandable. I look young and oblivious to the world. It's easy to act like I'm the person in the wrong. And apologized for taking so long to get back to me. He mentioned his lawyer would allow for a good faith agreement. Sure. They gave me the option to either get their auto repair service maintenance thing for a year OR $56 for the initial diagnosis. I'm not planning on living in STL for much longer so I opted for the $56. I understand the work put into my car but I expected some compensation. Not $56 worth of compensation, but it's okay! It's some money back. All in all, I would not recommend them to anyone. I always believed that a diagnosis meant FULL diagnosis. But Mike told me countless of times, "I can't predict the future." Because I guess you're supposed to be able to predict the future rather than addressing the problem before it surfaced in the future. Maybe I was just one of the unlucky ones but you're free to give them a try. I ended up getting a new car, one star for a great oil change though!

If I could give 0 Stars I would because they are total crooks!…read more They double billed me, because one guy screwed something up and another had to redo his work (not my problem). Then a few days later I had to bring my vehicle back because the issue STILL wasn't fixed correctly and they charged me AGAIN for the same repair (so they triple billed me) and about a week later I ended up having to take it somewhere else. They kept giving me some BS excuse about cold weather freezing up my brake lines. Um... this isn't the South Pole. I NEED my car to STOP! The new place that I took it to said that they CHARGED ME to replace the ENTIRE brake line, but in reality THEY JUST PIECED my old lines, which caused my brakes to FAIL a week after they worked on them!!! I could have had a MAJOR ACCIDENT thanks to these asshats! Luckily, I was in my driveway when it happened or someone could have been seriously injured or worse. I'll never go back or recommend these idiots to anyone. You should seriously reconsider things if they're your preferred place, too.

They were nice, and very friendly. My only hang up is that after my car was serviced my air…read moreconditioning didn't work. When I dropped it off it was working but the moment I got in it upon pickup it no longer worked. I brought it to their attention and they really just took no responsibility. I can't say for sure it's their fault but for it to be working completely fine and then to be missing a crucial piece is suspicious. Needless to say I most likely won't be returning.

If you have read any of my reviews about my tire being blown up on Yelp, then you might know the…read morestory. If not, here it is: I was on my way home from work one night and my rear tire blew up as I was driving on highway 64. I managed to make it home after my car insurance had it towed by another company (I don't even know who it was to be honest). The next morning I needed to find a way to get my car to the Plaza Tire in Manchester. I spend half the morning looking for reputable tire places in the area and the other half looking for towing companies. I saw the excellent reviews on Yelp and decided to give this company a try. Let me just say that I have never met a kinder person that worked at a towing company. Not only did he get here within about 15 minutes but he also was very careful with my car and the best part, gave me a ride to the tire place. Some tow companies (at least in Texas and Cali) won't do that for you and will tell you to get an Uber or friend. I was so glad I could get to the tire place and found it was also about an 8 mile drive away. He talked about the area once he knew I wasn't from here and gave me a lot of information that I found really interesting. He was very professional and gave me an amazing price for the tow. I am hoping I am never going to need my car towed again but if I do, this is the ONLY company I want to tow my car. If you need a tow, this is the place to call!

Yes, I'm one of those girls who is terrified of changing a flat tire... And it's not that I'm…read morecompletely cluess- it's that I'm actually terrified. I had a bad experience once where I'd forgotten to put the emergency brake on- and the car fell off the jack and almost cut off my friends legs. Yeah- NOT COOL. So, when I had a flat recently and called a firestone emergency number and they called up these guys, I was super pleased just to know I wouldn't have to do it myself. It was a dark rainy night, I was way out in Chesterfield (I'm a city girl), and I'd just hit the hugest pothole of my life and blew out my tire. I can't say I was in the calmest of moods. But this guy named Barry from Suntrup Towing saved the day. He showed up 10 minutes earlier than projected and had the friendliest attitude. He let me sit in his truck and mess with his radio. He had a very calming and genuine personality. He mentioned the many other people broken down that night too- it made me feel like less of a schmuck. Instead I felt "one" with the community. Yes, EVERYONE breaks down. I'm ONE OF YOU. See? Calming. The fee for the tire change was a little steep. But hey- I wasn't freaking out anymore. I'll pay your $85 nighttime rate, and thanks for the mental peace.

I had to call this towing service recently for fuel delivery after I ran out of gas on the…read moreinterstate by mistake. The dispatcher was fast to respond and gave me a good ETA. The driver was here sooner than planned. With just enough gas to get me back on the road safely. He also gave the car a quick going-over to make sure there wasn't anything else to worry about. During the visit I found that the company also offers services such as battery service, car towing, motorbike towing and special vehicle towing. Good explanation of the assignment prior and a fair fee. Overall process was fast, professional and problem free.

Super nice guy. Helped me out when I was on the side of the road at night. Was courteous enough to…read moretake me to my house instead of having me mom come get me from far away.

I had another towing company cancel on me after waiting 45 minutes for roadside assistance. They…read morewere there and had the car on the truck within 20 minutes! Fast, friendly, and literally going the extra mile for customer service to make sure I was home safe. They had a great and speedy recommended garage and the I was fixed and back on the road in less than 24 hours. All vehicle service is expensive, but this was very reasonable and competitively priced for the services provided.