I had a very good experience at our late Saturday evening visit. A great massage but It's…read moreunfortunate it wasn't great service overall for the steep price. We likely were their last massage of the day. We arrived early and mentioned it was our first time. The lady from the front showed us to the sunroom and locker room and personally showed me to my locker. She did not mention there is a sauna available without a special reservation. I unfortunately didn't see anyone around after our service to ask. I asked afterwards when we paid . This was quite disappointing, considering there's no hot tub for relaxing before a massage other than sitting in the sunroom on the lovely warm salt lamp for your feet. The massage was great. Be sure to ask for the scalp massage. The menu said online that with the 80 minute massage it was included, but I didn't receive one. I did ask for targeted service (neck etc) so perhaps that replaced the time. Enjoy post service bubbly in your robe in the sunroom! TLDR: ask for sauna location if you're unfamiliar. Consider booking before 5pm for best service.

Overall 10 out of 10! I scheduled a Swedish massage online and, 2 days later, was met with a warm…read moregreeting by the receptionist. She escorted me to the changing area, provided me with a robe ( so lucious you could melt into) & comfy slippers, then directed me towards the sunroof where I waited for my esthetician Amy. When I got to the treatment room, it was meticulous and fresh, what a 5-star experience should feel like. Amy is experienced. An absolute gem. As a wellness enthusiast, I have had massages from my local spa to the talents at the Ritz-Carlton spa's, and all over. I would rank Amy at the top! Willowbrook Spa is located on the property of The Lake House Resort in Canandaigua, NY. I will certainly schedule another appointment when I visit the property again! Thank you for making my experience memorable!

Very knowledgeable and an expert on relieving muscle tension. I feel so much better after David…read moreworks out my knots!

David is fantastic at what he does. I have years of sports injuries, including a lower spinal…read morefracture, that plague me to this day and David has curated numerous routines to help relieve me of much of the ongoing pain. He always starts every session asking if anything has been particularly bothersome as of late, or if there are any areas I feel need extra attention. When he works on you, you can sense that this is someone who truly knows what they are doing. For me personally, his massages are part tension relaxation and part assisted muscle stretching, which I need desperately. When he massages me, we both gain an understanding of where I carry much of my pain and after he works out much of the rigidity of my more stressed muscles, he is extremely insightful with various stretches to preform to help relieve much of the tension. I can tell you from experience, if you follow his stretching tips, you'll feel the difference! Overall, David is great at what he does and can tailor a massage to your specific needs. As a former athlete, he's really helped all of my old injuries and I'm extremely grateful to be able to work with him.

I started coming to Deidre just shy of a year and a half ago and it has been a game changer for me…read more I have scoliosis and always suffered from chronic back pain and about once every year or so I would wind up in the emergency room from my back spasming so bad that I would be unable to walk. I made the decision 3 years ago that instead of taking any medications or winding up the emergency room that I would see a massage therapist. I have experimented with people over the years in different areas I have lived and nobody comes close to what Diedre does. She specializes as an orthopedic massage therapist, but also does lymphatics and ankyloglossia (tongue tied mainly in children). Since I have started seeing Diedre, I have not wound up in the emergency room for my back spasms ever. During this covid pandemic when she was shut down for months my back could feel the difference and it was the first time I had to take a muscle relaxer a couple times in years. I have an extremely high pain tolerance, and have had most massage therapists say its strange how deep they can go without it hurting me while they are doing it. Diedre does deep tissue massage but in a way where you don't feel like you were beaten the next day while working out more kinks/knots then the people who use their elbows to do the same thing. Lastly, she does this service in her home and has the most amazing and friendly dog ever. I don't know how you could walk away not smiling when you see him and experience Diedre's warm personality. I waited so long to write this review because I was afraid if I told everybody how amazing she is I would never be able to get an appointment. If you have been debating where to go this should be your first stop in the area

From the owner: Therapeutic Massage with advanced training in Medical Massage, Orthopedic Massage, Deep Tissue /…read moreNeuromuscular / Triggerpoint Therapy, and Lymphatic Drainage. I really listen, then thoughtfully and honestly tailor a massage to support you.

I have been a client of Genevieve's for almost 4 years now. When I first met her, she came to my…read morehome as a surprise birthday present. She was kind and very professional as she set up her bed. She really brought the spa feel to my home. I broke my back and neck some years ago and I have rod fusions in my neck from C3 to C6 and low back cage fusions at L5 S1. I was always in a lot of pain, and it was hard for me to do a lot of things. Genevieve is very knowledgeable with muscle structure and was good to explain when I asked questions. After my hour session, I was amazed how good I felt! I had to ask her back! Hard to believe that it's been almost 4 years that she's been coming to my home once a week! She has helped me in so many ways and made my quality of life so much better! Thank you Genevieve!!!!!

From the owner: Experienced massage practitioner with a gentle touch. Come to my office or let me bring my massage…read moreto you. Mobile appointments available

Wendy is phenomenal. She is the best massage therapist and I see her regularly. She has been…read moreworking on my shoulders and neck. I can certainly feel a difference. She is one of the kindest people as well, and truly listens to you and what you need worked on. Plenty of parking outside of Amaezing.

While vacationing in Canandaigua recently, I had the best massage…read moreever by Wendy. She is very knowledgeable and highly skilled in assessing problem areas. She also has a very clean and professional establishment. I would highly recommend her and can't wait to return to the area for another appointment with her.

Came here to get my hair done by the best! Amanda Parker is truly master of her craft! I have had…read moremy hair dyed and lightened at many other places and the texture is always noticeably damaged, this is NOT the case when I get my color done with Amanda. She knows how to maintain the integrity of my hair in the best way! I know I am in good hands when I sit in her chair. This salon also offers massage and nail services! I am very excited about the new Bombshell Salon!!!!!!! I would recommend this place a thousand times over.

Amanda was great. My husband says it's the best haircut I've had in years. The proof is that I can…read morestyle it myself and it looks good! I'm terrible at hair, generally, but this cut is really well done and easy to maintain.

Deceptive Pricing and Poor Service at Your Salon!! Hey, I…read morewalked out of there on Saturday feeling ripped off and furious. Met with the owner on Friday was quoted one price, however after arriving on Saturday to start the process the price changed to double the amount. I showed Diane (stylist) a picture of what I wanted my hair to EVENTUALLY look like. I know from talking to Michelle (owner) on Friday that it was going to take at least two sessions, price was told to me $225-250. I was quoted by Diane on Saturday 155.00 just for bleaching my hair, if i then wanted baby lites in, it would be 3 something!!! What exactly is 3 something, is that an amount they decide they want to charge you after already pricing you something completely different?? I felt like I was being scammed and taken advantage of. I asked the stylist to rinse off the bleach , I paid, which I should have just let them call the police and deal with it in court, but I paid 140.00 to walk out of the salon with orange hair. Michelle (owner) called and before I said anything I wanted to hear what they told her, of course it didn't match up and it wasn't just because I was there and witnessed it, but I recorder the session and definitely different than what was told to Michelle. Michelle said this isn't about money, but yet refused to refund my money but offered services in exchange. Would you really want a service done there not knowing if they will change the price on you unexpectedly? I did dispute the charge and will have to wait 30 days to find out. If you are a client or thinking of going there RECORD your consultation/service. NYS is a one-party consent state, you do not have to tell anyone you are recording them. Unfortunately, you can't trust anyone nowadays. I will continue to leave my reviews about this unpleasant experience!!

Reliable salon. I've had mani pedi from 3 different people. 2 were good. 1 was great. Haircut was…read moreok.

Shout out to Amy Kathryn at Canandaigua Hair Salon! She was…read morea wonderful stylist who understood exactly what I wanted / needed for my fine hair- which had been previously butchered by a razor wielding hair person... Thank you Amy for your talent and sympathy!!! I will see you again in about two months!

My husband has ALS and Amy was wonderful with him. He cannot talk and she was very patient with…read morehim. She did a great job!

I specifically called Rose Nails the day before my appointment to ask if they offered eyebrow…read morethreading. Threading was the only reason I booked there, and I made that very clear on the phone. I was told they could fit me in the next morning. When I arrived, I again stated that I was there for eyebrow threading. A staff member brought me back, had me lie down, and told me to close my eyes. A few moments later, I felt wax being applied to my eyebrow. I immediately stopped her and explained that I had specifically requested threading and did not want waxing. She informed me that they only offer waxing. At that point, I was extremely frustrated. I had called ahead specifically to avoid this exact situation. One eyebrow had already been started with wax, so I couldn't simply leave and go elsewhere without ending up uneven. I explained that to her, but she didn't seem to understand why I was upset. The communication barrier made the situation even more frustrating. After the waxing was finished, my eyebrows were not what I wanted. There was even wax residue left on my face that I had to point out multiple times before it was removed. The entire experience left me feeling unheard and disappointed. To make matters worse, when I went to pay, I was told they only accepted cash. There was no mention of this when I booked the appointment. Conveniently, there was an ATM right by the register where I was told I could withdraw money. Fortunately, I happened to have cash on me. I still tipped because I understand people are doing their jobs, but this experience was incredibly upsetting. I called ahead specifically to confirm threading, repeated my request when I arrived, and still ended up with a service I did not want. I left so frustrated that I sat in my car and cried afterward. I hope the salon improves communication with customers and ensures staff clearly understand and confirm requested services before beginning them.

Recently had a nail day with my nieces. Their full set of nails look so good. Reasonably priced. I…read moregot a pedicure and it was great. These were my niece's first set of nails, and I wished they were a little more friendly with walking them through their options. I like that this is a place you don't have to call ahead or make appointments ahead of time. Plenty of parking. Also, as I was waiting for my nieces, I saw that they also offer a full waxing menu for those interested in that.

Highly recommend. Professional, clean, private, and relaxing. Excellent massage techniques with the…read moreperfect atmosphere for relaxation. Temperature, music, massage table, massage oil, and lighting were all exactly what you would want in a massage space. Masseuse has ideal touch for muscles and joints. I left feeling reduced pain in joints and muscles. Highly recommend.

From the owner: Relaxation, Deep Tissue, Trigger Point, and Pregnancy Massage.read more