I recently went abroad, leaving my elderly mother at home. She accidentally put water in her oil…read morereservoir and was understandably freaking out when she realized. I told her to call Jiffy Lube to see if she could drive her car there or what her options were. To our amazement, the manager and another employee came to our house, backed her car off the driveway, and changed the oil for her right there. And they did all of this in the freezing rain! Their level of care and dedication is something you only see in small-town MOVIES. They even refused to charge her for their incredible service. This kind of compassion and customer service is so rare these days. I am still blown away and beyond grateful for their help. Thank you, Jiffy Lube, for going above and beyond!

Kavika was very helpful and service turnaround was very fast. They were honest and were able to…read morerecommend free top off store policy instead of charging me a full oil change.

Solid honest and very meticulous shop with online reports and honest recommendations…read more I came here for my routine oil change and they had me scheduled quickly. The staff receptionist people that handle the calls are all very responsive and friendly. They got my car ready when they said it was going to be ready and charged me exactly what the rate said on their website. They have an online report that you can access about what has been done with your car and recommendations on what might need to repaired. I would highly recommend anyone go here for an oil change and anything they need to get fixed. Theres not many of these types of mechanics out here anymore and I am glad I found Juanita Firs 76. I will be coming back here for all my car maintenance issues.

100% recommend. They're great! Call ahead and make your appointment, you can tell how popular they…read moreare because they are busy, so don't expect to

I expect this will be my last trip into Firestone. I've been getting my oil changed here for a…read morecouple years and have simply ignored their other service recommendations. This last visit was just too much for me to keep that up. I came in for an oil change. They recommended tires, which were needed (I got a better tire elsewhere for less), but what absolutely blew me away was their recommendation for a new engine air filter. I'd replaced it less than a month earlier. They even included a helpful picture of a fairly dirty filter on top of my battery - only problem is that wasn't my filter. I just checked (and took my own pic) over a month after my visit and mine still looks great. Air filters are one of the easiest things to replace, typically requiring no tools, making them one of the fastest ways for shops to make money. This is one of the most basic tests for how honest a shop is. Sorry Firestone, you couldn't have failed harder. They also recommended replacing portions of my suspension (verbally, not detailed on the "Courtesy Check") so I brought my car into my mechanic. My suspension is fine (huh, whoever snuck into my garage and replaced the air filter must have also worked on the suspension), but it turns out that the oil pan gasket and filter are badly leaking. After a month of driving, the oil was already fairly sludgy simply because of buildup in the oil pan (assuming it was fresh when they put it in). In other words, even the service that was performed had to be redone. Sure, it costs a bit more to have your oil changed at a shop that uses ASE certified mechanics but this is a good reminder to me why it's worth it.

Brock and Bradly are champs! I ended up being "that guy" pulled up 30 minutes before they are…read moreclosing up on Saturday before Mother's Day. They helped and did a phenomenal job. They are the epitome of quality service. I hope this goes to the right people. Get em a raise.

Service was great. Honest people. Got my alignment done and went smoothly. Waited roughly 1-1.5…read morehours but walked around and found a nice place for dinner.

I truly never thought I would be here giving a tire shop 5 stars, but here I am! I have been to a…read morefew different places to get my car fixed in the past, but this was the location closest to my house with the soonest availability, so I went here. My back right tire was continuing to lose air and I was filling it every few weeks. I finally brought it in after it got lower than usual. The mechanic was great at dumbing things down for me and giving me all the options. He said they could fix it, but that my tires were in really bad shape and it might be better to replace them all instead. I wasn't sure if this was just sales, but he took me to look at my tires compared to new ones and WOW. Whoops, my bad for never replacing them. I told him that I work from home and really only drive to see friends or go to appointments and hardly ever go over the pass, and he showed me some discount tires that would work for my needs without any extras. I liked that he gave me several quotes and options but still recommended the least expensive based on my needs, felt very genuine. He also didn't judge me when I asked what "fixing my alignment means" and showed me how my alignment would affect my driving. This also felt like a genuine add on. For a full set of new tires and alignment repair, I was there an hour and a half. The waiting room is HUGE! Tons of seating and plugs, plus they had popcorn and water. Really clean too. I brought my airpods, laptop, and ipad so I could work and watch tv while I was there. Free fast wifi too! It was a wonderful, quiet, clean place to wait. When I was checking out, the sales associate said that the would send me reminders to get my tires rotated so these would last me as long as possible. This was awesome, because I know I would forget. Within 20 seconds of driving off I FELT the difference in my car. I regret waiting so long to go in and get everything checked out!

I've taken my car to Eastside Automotive & Tire twice now, and both times KJ provided outstanding…read moreservice. He was professional, knowledgeable, and extremely efficient. He took the time to explain what was going on with my car and made the entire process stress-free. What I appreciated most was how quickly everything was handled--I was in and out much faster than expected without feeling rushed. It's hard to find honest, reliable automotive service, and KJ has definitely earned my trust. I highly recommend Eastside Automotive & Tire, and if you have the chance to work with KJ, you're in great hands! Thank you again!

Honest. Prompt. Affordable. Helpful and put their customer first. They earned my trust quickly by…read morenot only prioritizing my car's fix within the window needed it, but by being forthcoming even when they ordered the wrong tire for my car. They offset this by giving me a loaner. So they take accountability proactively and honor what needs to happen, without one even having to ask for it. I cannot recommend this spot enough. Dell and Dan rock.

Brenan or Brendan one of the managers at discount tire was ridiculously rude and unprofessional. He…read moredid not greet me when I came into the shop. I said "hello, good morning" and his hello in return was so bitter and short that I knew that this would set the tone for this experience. He then proceeded to ignore me and type on the computer then went to the next room. I said cheerily "oh, you'll be with me in just a minute? Sure, no problem" which seemed to further irritated him. Then the phone rang and he took care of the callers request without acknowledging me still. I then explained that I spent over $1,100 on 4 new tires last year and to service the person on the phone without acknowledging me is "wildly rude." I then explained what customer service should look like (ie greeting and answering the phone to ask to hold and acknowledging the customer standing in front of you) and said "you know?" To which he said "no, I don't." Then the moment my experience changed is when Justice intervened and said "Ma'am, I'm almost finished with my customer and will take care of you." My mood instantly shifted. Justice was like a breath of fresh air. Very professional, kind and friendly. I am so thankful that he was there. He deserves a raise. 5/5 stars to that man. This occurred May 22nd 2026 at 8:24a at the desk and I encourage management to look into this if recorded and use it as a learning opportunity for Brendan and praise for Justice. Unfortunately if this is how management acts, I will look elsewhere to service my vehicle.

Henry H took care of me. I took my wife's car into the shop…read moreto get the tires rotated. I booked an appointment via their phone line. They answered quickly without much wait. The appointment times were reasonable (granted, I wanted a time during the early week). Per standard procedure, Henry checked the tread depth on all four tires but then he also took the time to check the spare. He got on his knees and eventually on his back (fully laying down) and carefully checked to see how to access the spare. That was some next level service. The time to complete the job was accurate and the waiting room is spacious and comfortable. This was an A+ experience.

I brought my vehicle in blowing a fuse. Autosys found what was blowing the fuse and fixed it…read morequickly to get me back on the road! I appreciate the honesty and not getting gouged with something more than I needed. I'll be coming back. Very affordable!

We've been bringing our cars here for years (two Camrys and one Buick). We've only had one small…read moreissue which they corrected at no cost with a return visit. They are definitely "no frills," but that keeps the cost down. They are great at diagnostics, a couple times finding something that made me go "I didn't even know that was a thing" but yes, it was a thing and yes it fixed the problem.

Have had excellent service here - I have felt like they were consistently professional, and gave…read morevaluable input and guidance, without a sense of "pressure."

They've always been great and reasonably priced. They don't push to buy more stuff and gave me…read morerecommendations to consider for future visits. It's a team effort when you arrive and service is very quick. I will continue to return here.