Beware of a business post I went to Jiffy Lube on Raeford Rd this morning to get my state inspection done so I can renew my registration. I sat and waited for them to do my inspection for a bit when the guy who was doing my inspection came in and told me that my car needed windshield wipers in order to pass inspection. I asked him why because they were working perfectly fine this morning and this past week when it was raining everyday. He just simply insisted my car needed wipers in order to pass and that the wipers were $39.99 A PIECE plus the $30 inspection. I said okay, well what's the cheapest ones you have and he said those are the only ones that fit your car, and then stated the price again. I initially said yes because I thought I needed it and wasn't sure what else to do. After he left I got on the phone with my dad, since my husband is out of town and in school right now, and explained the situation to him. He reminded me that he just replaced my windshield wipers himself not long ago and asked what they were saying was wrong with them. I told him they never really said they just insisted I needed them in order to pass. He told me to go stop them and have them show me what's wrong or explain it to me. So I did, I went and stopped the guy and asked what was wrong. He brought me over to the computer and pointed to the screen where it showed F by windshields wipers and said "look, I will fail the inspection without wipers". Again without really giving me a real answer and I was like "okay so what happens when I leave here and take this somewhere else and they pass my vehicle" he got a real attitude then and pulled me over to my car and held up my windshield wipers and proceeded to lift them up and drop them onto my windshield repeatedly pointing to a piece of rubber that was now hanging off. Both my windshield wipers then had rubber hanging off, torn up. I told him my car was not like that this morning or when I just pulled up because I knew it wasn't! I told him I wanted to leave and to pull my car out he said he would but that I would still have to pay for the failed inspection so I went back inside to wait. I got my dad on the phone again to explain what was going on and that I was leaving and he told me to call a manager in there because I shouldn't pay for the failed inspection when they are the ones who likely tore my wipers up. Once I called the manager in he didn't really say anything but I told him I wasn't paying and that I wanted to leave because I felt like they tore my wipers on purpose to try and scam me for new wipers. All he said was okay and immediately pulled my car out and I left. My wipers were no longer even able to function properly, when I left I turned on my wipers and they were scraping my windshield horribly and the rubber was all over the place. I went to O'reilly to get new wipers because I HAD to now, I only paid $25 because one of them was free from a sale. I went and paid only $12 for my inspection somewhere else! Also I went to this place because I thought I would be able to stay in my car because that's what their website says. I normally go to a Take5, but they don't do state inspections. When I got there they said I had to get out and wait inside making me drag my two kids out with me. I made a point to call several other Jiffy Lubes to confirm what was on their website and they all said I never should've had to get out. My total with Jiffy lube would've been $108 plus taxes. Instead I paid $37 total. I saved roughly $70 that they would have scammed me out of if I didn't catch on to the fact that something wasn't right. And I shouldn't have had to pay that $25 in the first place because there was nothing wrong with my wipers to begin with. I don't recommend going to this place, everyone should stay away or have your man with you when you go because this place tries to take advantage of women. read more

To the tech that stuck your head up and rolled your eyes at our car, we went down the road to Take 5 and got exceptional, friendly service. Keep up your attitude and see how that works out for you. read more

I've been taking my car here for almost 20 years. I was in a jam right after Thanksgiving, and was the first person in line. It was sad to see someone broke out the window. Everyone was upbeat, courteous, and professional. I highly recommend Jiffy Lube for anyone especially these guys on Raeford Road. read more

Took my company vehicle here for oil change. Next day had a oil puddle in my drive way. Truck has never leaked oil. Took back for them to check. They said nothing on their end but the manifold looked to be leaking an I should get that checked. Work took to our preferred vehicle maintenance. They said the oil filter was loose and didn't even seem hand tightened all the way down. So thanks for the oil stain on my new driveway. read more

Great friendly service. Very knowledgeable about their services. I was there for an oil change in my husbands car. They gave me his military discount and had the car out within 20 minutes maybe less! read more

I was in and out in 10 minutes and they took another locations coupon. I was pleased with the service. read more

Did two brake jobs for me, and the first was fine. I came in later in the day in the second and they stayed late to help me, but several weeks later I had to go back into a shop and come to find out they forgot to install all of the bolts on my brake calipers. read more

I had about 15 minutes till closing time with 8% left of oil life and did a walk in, the young man at the counter took care of my vehicle of my oil change, vacuumed the vehicle and cleaned the windows for no additional charge, I don't usually do review for an oil change but this location is on it. (Great service) read more

They forgot to put my oil cap back on!! And all I got was "I didn't do it". I mean a sorry I f'ed up would have been nice. Luckily I am in the habit of checking oil after each change. Unfortunately this time I checked after I got home so I had to go back. I gave two stars bc that little mistake could have had drastic consequences. read more

Save your money. After paying I questioned them about two things listed complete. The guy said well we don't really do that or check that we just mark it off. So, why am I paying 90 dollars for an oil change?!?! What a waste of money. On a better note took less than 15 minutes, Happy Valentines Day. read more

In and out every time I go there. Service is great and very reasonably priced!!! The coffee is always fresh and my car always sounds better after a tune up!!!! Will go back every 5,000 miles!!!;) read more

Always a pleasure. Matt is great!! Service is excellent and they never take longer then 30 to 45 minutes. Prices are decent considering I own a german car. Would recommend and will be returning. read more

Fast and friendly. In and out in about 30 minutes. Did not try to push for extra unnecessary services, I really appreciate that as a former mechanic. Wish I could hire this crew into the health care system. A well oiled machine. read more

Fast service, pleasant attitude, and I only paid for what I asked to be done. They did not hassle me into extra charges. I will return.

I arrived at Jiffy Lube at 3816 raeford rd on Wednesday September 12th at 7:55 am. I waited in the state inspection lane until the door was opened. Gentleman came out to talk to me at 8am. He told me that he did not currently have a person on site who could perform state inspections. I asked how long it would take before one arrived. He said he wasn't sure if the person was going to show up or call out. I said I could wait if he could tell me whether or not the person was going to show up. He said he would try to text the inspector and he would let me know. 10 minutes later he came out to my car and said that the inspector told him he may be there in 10 minutes or an hour and wasn't sure if he was going to show up at all. I told the gentleman I was talking to that I wanted to speak with a manager or district manager and he wouldn't give me a phone number but he said he could take my number and give it to his manager. I gave him my name and number. I pull out of the parking lot, drive a block down the street to make a u turn to go to the other jiffy lube by tallywood on raeford rd. As soon as I make a u turn, the gentleman I talked to called me to tell me that the state inspector had arrived. This is some of the most unprofessional service I have ever experienced at a Jiffy Lube. If you advertise a service and people take the time to go to you, you need to have someone staffed who can provide that service. Otherwise you are just wasting people's time. Still waiting to hear back from a manager. read more

The service is fast and thorough. The people are very friendly. I've only been there twice but both times i was really satisfied. They vacuum your car and clean the windows too! :) read more

I've been sitting here for over an hour waiting to get a 15 minute safety inspection and they've moved my car three times now to let other cars (who got here after mine) in first. They already have checked out and left and I'm still sitting here waiting for them to take my car. Also, they need to learn how to drive a manual car because they have stalled it and they rev it up like they're at a car show. Unacceptable and I will not return here. read more

Don't use this Jiffy Lube, they lead you to believe that they will do additional services, like wash your car, vacuum, they used reg air for tires when I use nitro never told me that they did not have nitro until after service was complete, wrong air pressure in tires etc.... I can't even be sure that they used synthetic oil as requested, called corporate office left on hold for almost an hour, left 2 messages and also did a request on line, never got back to me until I left a message for the regional manager, then he didn't even call he had someone else with an attitude call me. NO HELP AT ALL .........BEWARE OF THIS COMPANY, THEY ARE QUICK AND HAPPY TO TAKE YOUR MONEY AND HAVE NO PROBLEM LYING TO YOU!!!!!!!! read more