Having some tire problems while traveling, I stopped here, and they immediately helped me. These…read moreare great people, I would definitely return to this business. Super kind and fast

Able to get a used Cooper all terrain tire for my SUV and get rid of the old one for $65. They also…read moreput in nitrogen as alir so the tires don't change shapes due to the change in temperature, whic is common in desert areas like Gallup, and this was complimentary.

I came here because of a check engine light but didn't expect to come back three separate times to…read morefix the same issue. I'm currently waiting over 4 hours for the same issue (luckily I have warranty) and I scheduled an appointment the day before! it's not worth the time and money waiting this long! Absolutely unacceptable when other people are coming in after me but leaving before my car is even in the shop!

We were traveling from Maine back to Arizona and hit a pothole on I-40, destroying our tire. We…read morefound a hotel in Gallup due to it being late at night with nothing open. We searched the area in the morning, finding A-J Tires, and saw they had good reviews so we decided to take a chance. We only needed one tire and Yolonda and Mario worked with us to pick the right one and have it installed to continue our journey. They not only gave us a great deal due to our plight, they didn't try and upsell us on a complete set since the other 3 were still in great shape. I listened to them deal with other customers and they treated everyone with the same respect and caring they treated us. Mario also let me know of a program the State of New Mexico has to reimburse for destroyed tires and damage! I am going through the process now and it looks like we'll get the tire and hotel costs reimbursed. We never would have known of the program otherwise. I cannot say enough good things about A-J Tires, I wish they were closer as they'd get all my business. They are top-notch people with very fast service. More businesses could learn from them.

Last winter my starter went out. I initially thought it was just a dead battery, so I called…read moreGoodyear to see if someone could come jump me and I'd get a new battery. The folks at Goodyear were kind and understanding and sent a tow-truck to pick up my car. They had the starter replaced within a few hours. Then last week I had a very flat rear tire. I called Goodyear and was told to bring it in, which I did. I mentioned that I've recently had foot surgery and couldn't walk all the way home so a team-member drove me home (I live very close) and picked me up when my car was ready. Everyone at Goodyear was so helpful and nice; I'll take my car there for everything it needs. Thank you so much Goodyear! You have a customer for life!

Wow! We were passing through Gallup and our truck was hit by a small empty barrel that went under…read morethe car and damaged the wheel well area. After reading Yelp reviews on this store, we asked them to take a look at the underside and see if it was ok to drive it back to Texas. The manager was so helpful and got us right in. Thank you so much!!!!' What great customer service!!!

Came in and immediately got seen ! Thank you for being so…read moreefficient we can now drive home safely

While travelling we had a tire with a slow leak. Called head to Eagar and Delta said come on in…read more The repair was done quickly and courteously. While waiting I noticed many locals were stopping with various tire concerns. This place is my first choice in the area.

Needed my tire pressure adjusted while driving cross country , stopped in at Mr tire , although…read morethey where very busy , Dennis had me back on the road within seconds of asking , Cheers Dennis

Hit a pot hole in the 40. We found a compatible tire here and we're on the road again in less than…read morean hour. Great service!

Mechanics play music in the back way too loud ! And they be yelling to the music , very…read moreunprofessional, doesn't look good on the Business.. some of the mechanics dont complete their jobs too , they always forget to do netting or another but they still would charge you for it .. Im Hoping their Mechanics are Certified, they dont act Certified...

I took my Chevy suburban in to repair the loss of power. After several trips and replacement of 3…read moresensors, the problem was still the same. They demanded payment for their mistakes.

Asked for diagnosis of "wheel death wobble", after two hours of waiting, sitting on a hard plastic…read morechair, they still haven't checked it out. They estimated our time at 1.5 hours. We arrived at 8:15am. The guys up front banter as if they are in high school. Watch out for hidden costs. Ask for all costs and fees upfront. If you walk away for a bit to eat, make sure you call regularly. Bring head phones and an extra battery charger to watch a few movies. The TV is on junk shows and soaps. I felt tortured. What kind of choice is sitting in the sun or listening to Dr Phil blaring on the tube? Don't let these guys get a hold of your vehicle. So the one supreme saving grace of this place is the mechanic known as Harold. He is a suspension wizard. I will be back to have him replace some parts. If his team's repairs are as good as his diagnosis, I'll be singing high praises of the mechanic/technician side of the business.

I had several work done on my vehicle. They got my vehicle checked and ready for their technician…read more Left my vehicle there while I went to work and it was ready for pick up by mid afternoon after they called me to notify me it was ready. They do outstanding tire work, they have knowledgeable mechanics on duty, and have a full service garage. Their labor rate is very reasonable too. Restaurants nearby to eat while your ride is getting fixed. They do outstanding service and customer service.

Let me start that I always come to pep boys because they are usually phenomenal. We were driving…read morethrough New Mexico and got a flat tire. We came in saturday and the service agent tried to send us away saying they didn't have any more slots for the rest of the day. We were driving through and had a flat tire. We tried to get our tire ordered ASAP since they didn't have our tire size in stock. We were forced to stay at the hotel next door. We were under the impression that they would install it when it got it, and yet again we had to wait till the next day. Next day arrives and they said it won't be done till 6 pm. We've been stuck in Gallup and had to stay 4 nights here already since pep boys won't help us in a timely manner. We have been dealing with them since Saturday and it is now Wednesday. We tried to talk to a manager and they said they haven't come in yet. Avoid if possible

We got a flat on the hwy came in two hours before they closed. The gentleman right off the back…read moresaid they couldn't help. Didn't see my car, nothing.. immediately directed us to other places and just kept saying he can't help. I kept saying the place he was recommended was closed we drove by coming here. He kept saying they're open he tried everything to not help us.. The gentleman Melvin doesn't like his job and takes it out on the customers.... Save your time and go somewhere else..

10/10 these guys are awesome. My belt got frayed while driving on I-40, and they took my call on…read morethe first ring, were very responsive and got right to work when I pulled up, and got my belt replaced within 30 minutes to get me back on the road. Price was less than I thought it would be, they were super nice, and got the job done well and quickly. Thank you!