Been twice now. First time was very slow. Even though I was one of four cars. But I didn't want to…read morepost about that, they were still newish. Went a few weeks ago know. I was also one of four cars. Two in the bays and I was waiting along with another car. Service was fast, technician explained everything. Left with an air freshener!

Great service, good prices, friendly staff. Got an oil change and will definitely be coming back…read morehere regularly.

They worked me in for an oil change the same busy Saturday. They were $40 cheaper than my regular…read moreplace and applied the Valvoline rebate right away. Wouldn't consider checking my transmission fluid on my closed Malibu system. They know what they can and cannot do. Extremely busy shop, which tells you a lot.

Mr Larry and his team are top notch! Oil change is fast and…read more40 dollars cheaper than anywhere else I've been. After showing me some concerns with the car, he gave me the list with the cost print out, and was not pushy at all to get the services done, and even encouraged me to see if I could find it cheaper elsewhere. This location has always been kind, efficient, and honest, which will lock me in as a customer every time!

Great service! I was having a low tire pressure warning on my car and stopped by. They did not…read morecharge me for filling it up with air and they didn't try to upsell me to buy new tires!

Had my oil changed here and they overfilled it and caused my engine to blow up. They had me wait…read morealmost a week before I got get a rental. Took a lot for them to communicate with me after it happened. Then dealing with there insurance company was a pain. The lady was rude and was just trying to screw me over on fixing my truck with wait cheaper parts. Then when it totaled it because it was gonna be too expensive to fix they are now trying to pay me way less then what my truck is worth. Tried to contact the people at meineke and no response and it showed they had read my message bc I had the district managers phone number

This is the best Valvoline location! They are friendly, professional, quick and they don't try to…read moreup sale me on a bunch of stuff that I don't actually need for my car. It gets pretty busy here on Saturdays- I would recommend going on a weekday if possible.

I have been a client at this place for over five years and on June 30 I went to get my oil change…read morebut they forgot to reset my car and to put the drain plugged in so I traveled in my car started requiring maintenance so I went to a shop in the shop showed me as soon as I pulled my car. They say your drain plug is missing a gasket cause I had some oil leaks and this was on July 30 in a month. I haven't driven 3000 miles yet. they give me a note to take back to them so that they could maybe give me a free oil change in the future or fix whatever they had missed on my car but I went to them today and they said they do not care after five years of loyalty. They do not value their clients. They will forget to do things on your car and if your car is messed up, they will not do anything about it so just watch out

Asked them not to do anything besides an oil change. They were pushy with doing other stuff, said…read moreit was free. Stripped or broke my valve stem on one of my tires. Tire went flat as a pancake hour later. Jacking my car up and taking it somewhere for a new valve stem ain't free.

Very speedy service, even in my 12 passenger transit van. I drive from Fern Creek to use this…read morelocation and will continue to do so. No trying to get me to buy things I don't need. Love this place

Great experience. A family member normally changes my oil but for convenience I chose to just…read morequickly run in here on the lunch hour. I was the only car there. I was in and out in 20 minutes. The tech did offer the air filter but was forth coming about the price and did not push when i said no thanks. Previous experiences at the dealership left me with a shocking bill, no surprises here. I will definitely return for the next oil change.

Be careful here as they tried to scam me. They paid $561 for a part and tried marking it up to…read more$1288. They also charged 8 hours of labor for 3 hours of work. These people are complete scammers and couldn't even look me in the eye when I questioned the charges.

Needed new muffler. Paula was very helpful and scheduled my service. They did a great job at what…read moreI thought was very reasonable cost. Highly recommend.

My car was dropped off over a month ago, and I go buy the shop almost daily. There are cars that…read morehave just recently been dropped off being worked on. I know quite a bit about cars and just don't have the equipment for this particular task. The timing chain is needs to be adjusted correctly. I call weekly and get the run around. I called today and bring up the fact that customers that just brought their cars in that week are being worked on and he says," I've got to pay bills"! As if he's doing mine pro bono or something. He then says he can refer me to his engine guy????? What ???? After having my car for a month and him admittingly saying he really hasn't got to look at good and offers me a referral to his engine guy. Are you serious??? He should have just been upfront immediately and said this job is above his skill level or to big of a job and that he only does oil changes, brake jobs, and tire rotations . Have some integrity and communicate honestly with your customer. I've now wasted a month and I'm going to have to get the car towed to a reputable shop. From what I understand the father unfortunately passed away and now the son in Hines and Son is a one man show. From what I gather , if you need much more than a break job you should go somewhere else.

I've been taking my vehicles to Hines Service Center for years. I worked with Joe, Tony, and Eric…read moreHines. Since the passing of Joe and Tony, I have continued to work exclusively with Eric. I've never been disappointed with the work, honesty, or integrity of this Father, Son, and Grandson team. If you want a good and honest mechanic with a fair price, Eric Hines is the man you want working on your vehicles. Luke Cooper My location is Shepherdsville, KY. Not California.