Services completed quickly and thoroughly as wd were preparing to leavd on vacation. They even vacuumed out our car before we left. A+++ service. read more

The staff is always so friendly. I pulled in on a Saturday and they got me right in. Did the oil change and rotated my tires. Cornelius has great energy and is very knowledgeable. I highly recommend coming here for your vehicle maintenance. read more

Tyler S., Joseph B, and Brandon G. Did the best service I've had in a long time and were so smart and respectful. My service requested of oil change with a stuck bolt, rear differential, and fuel filter was completed with incredible quality and the best value for my dollar anywhere in this town. Lawley Chevrolet was try to charge me $1000.00 These guys did it all for $350.00 read more

Jiffy Lube - Oil Change Stations Near Me - Sierra Vista, Arizona

Save your money, go to real experts. I came in 15mins early for an appointment, there was one truck ahead of me and they said it would be just a few minutes. 2hrs later the truck is still there, then they magically do not have a belt stretching tool they need for my vehicle. What a complete waste of time. Go to actual experts, don't trust oil change people with actual repairs. read more

Jesus was very helpful and knowledgeable. They did a such a good job, very fast and efficient. read more

Poor customer service I did find a better place to get my oil changed. I was quoted one price over the phone and a higher price in person. read more

Broken promises from store and also from the corporate office. Went in for a full services and asked that all of the levels- especially the transmission fluid be checked. After completion of service, I asked if all fluids were checked- including the transmission (the bill says "checked" and Okay) and the person taking my payment said 'yes' and I asked him if he was sure and he yelled into the pit to ask if the transmission fluid level was checked and the person in the pit said 'no' it was too hot. I live less than 4 min from the store and sat waiting for over 20 min with the truck off before the vehicle was pulled into the bay. How can I trust them when they say on the bill that "yes" everything was checked when that is not the case. It makes me doubt their service at all levels. I called the corporate office and they offered a $100 card for service as compensation but never delivered it. Not sure that I want to use them when I cannot trust that they will 1) do the job that was paid for, or 2) even when they admit they were wrong, follow thru on their commitment to make it right. Did they really check the oil? Fill with Synthetic? check the other items on the bill? I will never confidently know what they do or don't do. Broken promises at both the store and the corporate level. It feels to me like this is a corporate culture issue. Their billing statement is blatantly deceptive when the work is not completed- even though they walk thru the statement and tell you that it was performed. To add insult to injury, the corporate office offered to make it better but they did not keep their commitment either. read more

Fast service. Friendly crew. Kept me informed of every step of the job. A pleasure taking my vehicle in to that shop for routine maintenance. read more

Convenient service that is performed quickly and professionally. Who could ask for more? Instead of making the 80 mile trip to the FIAT dealership in Tucson, I often opt for getting my oil changed at the local Jiffy Lube. The staff is always courteous, professional and the oil is changed quickly ... just what I'm looking for. read more

Jiffy Lube - Service Time - Oil Change Stations Near Me - Sierra Vista, Arizona

Fast and well done oil change. Good value and love the military discount. This is a great place for an oil change but if you need other work such as a tune-up or transmission flush I would go to a full service repair shop with a Certified Auto Mechanic. read more

Nothing but top shelf work.I called and got right in (and my own oil & filter/drain plug) for my Land Rover.David met me ..as did mechanic,JD.Both were very professional and understanding.I am a little OCD..(lol) and usually do my own work.I was in and out in 20 minutes,and charged a very fair price.I will be back.Everyone there is nice and very helpful!! Everything was checked too. Dated August 12,2017 I went back for my third time, for just an oil change,with my own oil/filter for "Betty", my 04 LR Disco.David met me and remembered us and took the best care of us.It was busy,still in and out in under 30 minutes.It is rare to see someone here in Sierra Vista,that cares about their job.Again, very happy customer!! read more

Jiffy Lube - David taking care of "Betty",yesterday. - Oil Change Stations Near Me - Sierra Vista, Arizona

The incompetent employees couldn't figure out which lane I should drive through and kept giving me vague instructions and complaining that I didn't follow them. The people who work there used to be good but now it's run by idiots. I left and went to another place nearby with professional and competent employees. read more

Brent was quick and efficient. He has great customer service. I always go to jiffy lube because it has great deals and performance.

Brent and his team worked like a surgical team, getting the job done in 10-15 min. Excellent customer service! Highly recommend

I'm giving these guys 3 stars. I usually have a 5 star experience, but yesterday was a 1 star experience so we will meet in the middle. This is probably my 4-5th time here, I am usually in and out in 20-30 minutes which is why I go to Jiffy Lube. Their prices for an oil change are competitive, they top off your fluids, check your tires, the whole deal. The customer service is generally very good, they have music, coffee, water and magazines in the waiting room, the bathrooms are clean. That being said yesterday comes as a shock. I pull up and there was a car in each of the four stalls. I ask the guy how long it will be, he says 30 minutes in and out. PERFECT. 55 minutes later they ask me out to the garage to go over what my car needs. They mention I need new windshield wipers. No problem, 5-10 minutes he says, my car will be done. I mention at this time that I was quoted 30 minutes and I need to get out of here as fast as possible. 15 minutes later I get called to the desk where he informs me that the tool they use to get my specific oil filter off is broken and that they did not change my oil. Of course my first question is then why am I sitting here one hour and 15 minutes later. Though the manager apologized and gave me $10 off my future oil change, I'm still annoyed that my time was wasted and I still need my oil changed! read more

Wow!!! What can i say i went there 13 October to just get my fluid and air pressure check, so i pull up and there's a guy (not even calling him an tech) in the 2nd bay so i pull up he waits until i dam near get in the bay and tells me to back out and go to the other bay. So i back up and swing my truck around to go into the 1st bay. The guy is guiding me in and starts yelling at me saying you not following my directions and your not aligned up. He started getting louder and louder, my son and i were sitting in the truck like WT#, this guy walks away and stands over in the empty bay rolling his eyes like he wants to fight us, were like huh what's his problem. So I can the other tech over and tell him hey, i just want my air and fluid check. I haven't even moved the vehicle and he say's your good pop the hood. He checks my oil and says your good!. I say hey what about the tires. He goes i don't have a gauge so he does a check of all 4 tires. Now this is where it get's good I tell him to remove me from his computer and take out all my vehicles. I let him know that i will be contacting corporate about the guy yelling and being volatile. Well then i drive off and started thinking, they didn't even put any air in any tire, so i pull into Discount Tire, they checked all my tires, one tire was at 15PSI, wow Jiffy Lube, wow, you lost my trust and business. Well, i contacted Jiffy Lube Corp and within an hour i expressed everything which happened, and the one thing i found out it's Jiffy Lube policy to top off your fluids and check your air for FREE!!! However, i don't trust Jiffy Lube on Fry Blvd and until there's major changes don't take the risk of putting your life in their hands...I'm just thankful i wasn't heading up North somewhere with 15PSI in a tire. Go somewhere where you don't have to dam near fight and get lied to. Gotta go check my oil and fluids. Just as i thought coolant low, washer fluid low...heading to Wally World to pickup the fluids.... read more

Getting an oil change during this COVID-19 time requires the customer to remain in the car, which makes for grumpy customers. Joe was incredibly professional, helpful and patient. There were some odd things wrong w my car ( that they don't fix there) - he took time to explain to me what I needed to know so I could knowledgably address those issues. I feel I got excellent service, which is why I come to Jiffy Lube, and feel fortunate that Joe was my technician. read more

I had to wait a bit longer than expected about 40 minutes however when it was my turn I let Joseph know I had an appointment and they worked quickly to take care of us which was very much appreciated. read more

I have been coming to this Jiffy Lube since I moved to Cochise County two years ago - and the service and friendliness and efficiency of the staff have consistently been excellent- pandemic or not! read more

We moved to Sierra Vista in September and have been coming to Jiffy Lube for auto services since then. We've never had any issues or had to wait too long for our vehicles to get finished. Great service and the associates are always more than patient when we have questions. Thank you! read more

Fernando and the crew was very professional, fast, accurate. Great customer service in a friendly environment.

The night before a long drive the maintenance required light came on. No time to schedule with my regular guys. So I went to jiffy lube in Sierra Vista. Clean and well-maintained facility. Courteous service. I was the only one there and my car was done quickly. They were out of the air filter my car requires. the price tag? $89.00. Most I have ever paid for just an oil change. read more

So thankful that when I went for an oil change they also checked my brake fluid. It was really nasty and I was able to get that taken care of also. I love one stop shopping! Thanks to Joe and the crew. read more

I'd been taking my vehicle here for years with no issue, but a month or so after my last oil change my car began leaking power steering fluid. I brought it back to Jiffy and they told me I needed my rack and pinion replaced, quoting me approximately $900 to perform the job. I sought out a second opinion and was told the leak was simply a loose hose (threatening to burn up my power steering pump) which was tightened for $0. I've since had the vehicle looked over by a third mechanic (as well as taking it on a 1000 mile road trip) and my car's been given a clean bill of health. Sorry, Jiffy. It's not me, it's you. read more

I called before taking my car to this store (I live in Tombstone, so it's a half hour drive) to make sure they could change the oil for my MINI. We pulled in, waited for 45 minutes and then they told us they couldn't, in fact, change our oil because they didn't have a filter. They should have been able to reach that conclusion first on the phone, but second, before 45 minutes wasted. read more

Great example of professionalism and hard work. Brent gave excellent customer service! Always a great experience coming to this jiffy lube!

Approached promptly and was escorted inside, given the tour (bathroom, coffee, water) told them that alllll I wanted was a basic oil change. Short time later I was invited into the service bay to go over all that my car needed. Declined everything and told them that alllll I wanted was a basic oil change. Fine :-). They did the oil change and performed the regular courtesy inspections checking this and that, filling fluids, etc. 20 mins later they were done! Time to pay. One more run at trying to sell me things I said I didn't want. We went over the particulars of the services and inspection items. Clean bill of health on the wife's car. Paid and went home. Decided to take a look under the hood to see if oil and filter were changed. They were! THEN immediately I see black dust allover the front of the engine. Follow the trail to the alternator and then notice that the belt that was checked and marked as good was nearly destroyed! How do you miss that!? Wife could of been stranded. If you don't check it, don't report that it's good! Posted picture of obvious issue with belt. read more

Jiffy Lube - Dust everywhere, two ribs completely gone! Belt was marked as checked and good??? - Oil Change Stations Near Me - Sierra Vista, Arizona

I want to warn potential customers of a practice that bothers me a lot. I had my oil changed at Jiffy Lube a few weeks ago and the technician stated my rear diff fluid was dirty and needed changing at a cost of 129.00. I took my vehicle to another mechanic and had it checked and the fluid was clean and at the proper level and DID NOT NEED CHANGING. This is deceptive business practices and I believe Jiffy Lube intentionally tried to sell a service that I did not need............Customer beware......I will not take any vehicle to this Jiffy Lube because of the deceptive practices. They are very friendly while trying to rip you off...... read more

Didn't do the job, then lied to me. Their checklist of things they say are done as part of the oil change service is a scam! Went in for an oil change. After the usual relentless up-selling (you sure you don't want the $150 transmission flush you dweeb?), they finally got to work. I had told them when I went in that the power steering fluid might be low, and they stated that they check all fluid levels and top them off. Service was done very quickly and I hit the road $62 poorer. Just out of curiosity I stopped and first read the service paperwork - "power steering full" indicating that they had looked at it and found it to be fine. I then checked the power steering fluid level. Nothing on the stick - they had obviously not added any fluid. I went back and the story was that yes it was low, but they had added fluid and just did the paperwork wrong. I asked them to show stupid little ol' me how to check the fluid level, and they too found the level very low. They then added almost a pint of fluid and the story changed to "well, er, we were out of fluid when you were here, but got more in while you were gone" (I was gone for 10 minutes - BS). I've had the same experience with Oil Can Henry's down the road (that time it was the brake fluid). Makes me wonder what else didn't get done. I guess the answer is to have a smaller local business with some integrity do the service rather than these yahoos. Update - on a whim, I also checked the transmission fluid. It too was low, but the Jiffy Lube team marked it as full. read more

In and out in 30 minutes. They changed oil , replaced burned out tail light & cleaned front and back window. I thought the price was about right. read more

Had my oil changed for the first time today since moving to Sierra Vista. There are a *ton* of places in town to have your oil changed, and I'll try another one next time. I brought my own oil and filter, but they'll still charge you the same price as they would if you had them use their conventional oil. I feel like ~$42 is pricey for an oil change that doesn't include oil, but I went anyway because I was looking forward to having a cleaned windshield and vacuumed floors. Unfortunately, those things didn't happen (despite my receipt saying they were "completed"). This makes me wonder if any of the other checks/fills that are supposedly included actually took place. I was also a little annoyed when I visited the JL website after my service (to make sure that these other services were supposed to be included in the "Signature" oil change, as I thought they were) and saw that there was a $13-off coupon that would have been applicable to my service. Granted, I should have checked for that beforehand (somehow I missed it in my initial research, but it would have been courteous for the local employee to bring it up before I cashed out. He did state that there were a couple of other services that my truck is supposedly due for (per the Toyota manual, it's not) but he wasn't pushy or insistent when I declined. Oh well, lesson learned, the search continues. read more

Jiffy Lube - Windshield and floors cleaned? No :(. Makes me wonder about everything else on this list too... - Oil Change Stations Near Me - Sierra Vista, Arizona

Went today to get an oil change an was relieved that they now have you stay in the car instead of going to a waiting room. All the workers were upbeat and gave great customer service. Not sure that it took any longer than before. read more

Came in for an oil change, and the man who helped me was fast and friendly. I definitely will return for the next one! They offer water and coffee inside, and had very comfy chairs. read more

Excellent team! They worked efficiently to ensure my car had the best oil change service. Definitely worth the wait and didn't turn me away . Great job! read more

We just left without an oil change after waiting 40 minutes. When we arrived there were 2 cars being serviced, which were finished in 10-15 min. Then another car arrived after us. My husband decided to check to see how much longer it would be after waiting 40min. and they hadn't even started ours yet, they started on the car that arrived after us. We had other things to do & decided not to waste any more of our time on bad service. read more

Went in for a simple oil change, said that after I parked my car. I went inside and they said wait to be called, meanwhile they automatically started doing a full service (a service that's twice the cost of what I wanted) on my vehicle without asking me any questions. Didn't ask what I wanted, what kind of oil, or inform me about their services in any way. Not sure if this is what they do, if it was because they were busy, but I'm very disappointed. Step 1 in customer service-- ask the customer what they want. Otherwise quick and efficient. Didn't wait long, but would have liked to have an opinion on what they did to my vehicle. read more

I thought everything was ok. Service went as normal and was just so so. While driving on fairly flat areas we were fine. While driving through the mountains my check engine light came on and the van slowed to a crawl. After driving hundreds of miles and having to spend an unexpected nights stay. We arrived at a Dodge dealer that could service our van. Turns out the engine's oil level was over 2 quarts above the full level Causing engine issues. So over a couple hundred dollars and lots of stress later we are on the road again. At this point I'm not sure that I got the synthetic oil that I paid extra for. I will be contacting the corporate office. read more

Worse service ever. No communication taking forever. Left do to appointment came back refused me. "Can't take me after aborting a service system wont let him rein out my vehicle " hmm? I think they don't like money. read more

Went for an oil change. They had 3-4 people working on each car and still had us waiting for a while. Ended up leaving halfway through waiting, and that wasn't the biggest issue. The employees were flat out rude. read more

DO NOT TAKE YOUR VEHICLE HERE. On 12/28/17 I took my truck in for an oil change and transmission flush. The very next day I returned as my truck was having issues. They told me everything was fine and not to worry. My issues continued and I made NUMEROUS calls and emails to Jiffy Lube to no avail. Eventually my truck broke down and had to be towed to a mechanic. Jiffy Lube sent out an inspector and found that not only was my transmission fluid the old fluid, it was 6 of 13 quarts low! Now I am getting to the point where I have to take Jiffy Lube to court as they are denying responsibility. If anyone is interested in more info, let me know and I am happy to share my emails between Jiffy Lube and myself. Avoid them at all costs. Take your business elsewhere. read more