We got in our tow vehicle to go into Bisbee for the afternoon and the clutch went straight to the…read morefloor. Mind you, we had the clutch REPLACED before we left Texas a week ago. We hooked back up to the RV and drug the car here. These guys got straight to it. Unfortunately, the damage done by the 'repair' in Texas would cost $1700-2000 to fix, but Oney got it fixed good enough for us to limp along and showed us how to keep it going for the time being. What a great group of guys!!

Rode into Bisbee from San Francisco visiting my brother. Check engine light popped up on my 2010…read morePrius dash. My BlueDriver OBD reader told the cause. EGR valve issue. If your ride breaks down, hope that the stars align and put you near these guys. Robert and Jeremy are straight shooters and laid out all the options. They called after the weekend to say car was ready. Great experience all around!

Traveling from California to deep South Mexico and we were experiencing some car problems and found…read moreout we needed a transmission fluid to be changed. We got lucky to find these guys! We arrived and our car was so hot from the transmission that it melted one of there suction hose and they still had the patience to take care of us besides all the trouble!! They are very knowledgeable and trustworthy! And reasonable pricing as well! They will definitely be on our mind on our next road trip!

Very quick, excellent work and nice people. We in Benson are lucky to have this business.read more

Steve is a genuinely mean-spirited person. He took my car in but refuses to give any time estimate…read more It is an industry standard to let a customer know roughly when they can expect their car back, I have never seen a mechanic have a problem with this but BOY Steve does. He responded by mansplaining to me how lines work, that other people exist, and complaining that he doesn't even get to go home at night, he's so busy. None of that tells me what to expect; it's emotional and personal, two things a service member should never be with a customer. Monday he took delivery of the car but didn't let me know it was there, I had to call to find out. No word by Wed, so I called at the end of the day. He told me he hadn't even cracked the hood, again condescended me by telling me how unimportant I am, how busy he is. Not helpful. But he did tell me Wed I would be the next car up. No word by Friday - didn't answer my call. Sat, Sun, didn't answer calls. Mon (today) a full week later with no contact or communication of any kind, he finally picked up the phone. I told him I'm really trying to get my life back together and knowing when my car will be ready is a key element to that. Just a *rough* estimate, ya know? Are we talking two days or two months? Give me something. That's when he got really nasty. He told me that I'm "clearly trying to get things together, since my car died coming home from a bar on Friday night". That's NOT what happened, he has no way of knowing what happened, but having him suggest that A) I was out partying, B) somehow it would be wrong if I was? C) I don't deserve service if I leave my house on a Friday night is SO out of line. He informed me I just need to have my drinking buddies drive me around if I need to get out so badly. I told him that is not an acceptable way to speak to anyone, let alone a customer. That's when he told me to GET THERAPY and hung the phone up on me. This guy has my car! So I called him back. He picked up and hung up on me. So I called again, he hung up again. 15 TIMES this happened! I have never seen anything so unprofessional in my life. Steve's actions are emotionally immature, verbally abusive and at this point I have no reason to believe he will ever return my vehicle. The police informed me that because I gave him the keys, it's not theft, it's a civil matter. Steve knows this. He knows that I have to choose between letting him berate and belittle me or going to court. Sorry Steve, I do have a backbone and you DO NOT tell customers to get therapy or blame what you perceive to be their lifestyle for your inability to treat people with decency. If I have to file suit, so be it. At the very least that will leave a permanent public record of a customer having to sue you to have their vehicle returned because the alternative of being verbally attacked by you is not acceptable. Steve is a very mean-spirited, cruel person that seems to take personal joy in verbally abusing female customers. I have no idea how his mechanics hold up because I haven't seen them. But I am having a full emotional breakdown because I made the mistake of allowing Those Guys a chance at my business and Steve has spent more time cutting me down as a human being than actually working on my car. He has said unfathomably mean and rude things to me, and he feels confident to do that because he has my car and thus can treat me any way he wants and he thinks I'll just take it and thank him for the abuse. Never again, and I strongly advise you do not let them do this to you. Call ANYONE else, Those Guys are dishonest, mean-spirited and genuinely appear to take joy in emotionally abusing female customers.

The name of this business is NOT car guys. Business is Those Guys Auto located at 1280 S Naco Hwy…read more Bisbee, AZ. THEY ARE A FULL SERVICE AUTO REPAIR & AUTO PAINTING COMPANY. They are open Monday through Friday from 7:30 until 5:30. The owner's name is Steve and he is very honest and dependable. In fact they do a lot of the work for the city and the county!

le are great. ! Knowledgeable and professional. Fast response time.They came to my home and got a…read moredoughnut on my car. They performed a pre -inspection purchase. The shop is very busy. They get you back on the road in no time ! Thanks ! Sara Disanti

Technician provided me with a quote for Ball Joint replacement. Provided a good explanation of…read morework. I have not yet decided yet which quote I am going to use.

They replaced my tires did an alignment and changed my oil in great time. Very courteous and I got…read morea good price. I would recommend them

Very disapointed. I have been a BigO customer for years and today they tried to scam me, not once…read morebut more the 3 times. I had just bouthe new struts at another location so the car was not in there system. I went in for a window washer problem and the service writer called me over and said I need new struts! Only $2500.00 I said there under warranty, only 6 months old. So he comes back with some lame excuse and said there fine. But you need lower control arms. And this and this and of corse, new tires. Don't get scamed! Take you car or truck and get a second opnion. I did and got my washer fluid fixed for $48.00 not the $250 what I was quoted. Big O just lost a loyal customer for over 5 years.

These guys helped me out when I really needed it. This shop was helpful, courteous, and respectful…read moreof me and my dogs. Five stars. Check these guys out. Jordan

Jordan and his team did a great job. I was on a vacation trip when the change oil warning popped…read moreup. They did a quick and thorough service. Great job!

So I visited our local VOIC in Sierra Vista, AZ today for an oil change. I would like to thank…read moreJordyn and his team for their professional and courteous service. Jordyn suggested fuel system maintenance, which I did, and it runs much better now. The facility is clean with easy in and out.

I had a bit of work done here over a few different appointments (four new tires, new tire pressure…read moresensors, control arm repair and oil change). Diego and his team did good work at a fair price. He was responsive, professional and honest - something I don't come across very often these days. I highly recommend Tire Up and Diego specifically!

Best tire buying experience I've had! Very honest, professional, fast and fair priced service got…read moreme in and out quick! Thanks! I will be back for future services! Thanks so much!

Well, my Toyota Sienna finally reached 90k and it's time time that I had the tuneup done on it. I…read morebrought my minivan to them and they were fast, affordable and persistant in trying to reach me when they had questions. They were also very nice and were willing to provide me my manufacture maintenance schedule via email as a courtesy so I wouldn't have to go out to my vehicle and dig thru the manual while I was at work. They were recommended by some of my coworkers so I gave them the oppourtunity to do work on my van and I was very happy w/the results. I will be returning to AT&L at this point forward. Thanks AT&L.

This is an excellent place to take your German car. This is a family business and they do it a…read moregreat honor.

Bisbee Bug is a trusted local institution. Once again they fixed my car for a fair price!read more