I wish there was less than a one star. I waited for a hour…read moreand fifteen minutes. (and I was inside the garage) they told me last time I was there they cross threaded my drain plug. tried to fix, but couldn't. called a manager who was at home. had to wait for him to drive to the store. I'm waiting in my car now. it's been a hour and forty minutes. hasn't got here yet. NEVER go to this place!!!!!!! I'll update later take five at 81&harvard in Tulsa really sucks!!!!

Cole helped me today and I was very pleased. They went above and beyond to take great care of my…read morevehicle and even cleaned out the cabin air filter which nobody has ever done! Very pleased

great service saved me over a thousand dollars compared to quote from dealer…read more Great service

Pros: it seems they're the only tire place open on Sundays…read more Cons: we are not regular clients of Hibdon tire. We have not been here since 2014. The prices are more expensive than other tire places. The price to replace a sensor is $49 higher here than at discount tire. today they get a very negative review because of their customer service. We dropped the car off at noon. They said it would be two hours. I called at 3 o'clock. They hadn't even started on the car. They said they would bring it into the garage next. Keep in mind we already told them that all we needed was a sensor change on the tire. Nothing was wrong with the tire. That is a very easy and quick fix. We got there an hour later and they hadn't started on the car yet. The man at the front desk said " I told you it would be closer to five." oh hell no he didn't! He said the car was going to be next. We took our keys back and left. We'll just take it to Tate Brothers or discount tire. These are the places we usually go anyways.

While about to return home to TX our van started with a concerning unknown noise. A call verified…read morethat they could look at it, and they did so quickly. The alternator I ultimately needed to replace actually had a lifetime warranty on it (from my previous DIY install many years ago), and they allowed me to pick up the part myself and deliver it to them for install so that I wouldn't have to purchase a new one and forego my warranty replacement. They did the work quickly and we were able to get on the road that evening. Thanks to Dave for working with us and getting us in quickly! Great experience.

Waste of time even showing up for an appointment. Customer service is garbage. The guy at the…read morecounter seemed hung over or just hates life and wants to ruin anyone's day because he's miserable. Maybe better customer service would help and not smelling of booze

You guys are the absolute worst Firestone. Straight lied to uncharge with a basic oil change. Said…read moremy car can't take standard. My car is 12 years old. It's as standard as you can get. Lived in 4 states and have taken it to other Firestones where standard wasn't a problem for my car but all of a sudden now it is? Never ever again! Don't anyone come here unless you're okay being scammed.

Took my car in for an oil change. They straight up lied to me and told me I had a nail in my tire,…read morethat it was irreparable, and needed to be replaced. And that all of my other tires were worn and needed replacement. I took it elsewhere for a second opinion, because I hadn't noticed a nail and had been driving around fine. There was no nail. My tires are fine. I've seen another couple reviews of this location like this after the fact. Seems like a pattern that someone might want to look into...

Always repair our autos efficiently and accurately. Mr Bakarri is always pleasant snd anxious to be…read moreas helpful as possible. Their prices are very reasonable for the service provided on our older Audi and Infinity. We could not ask for more. Excellent!

On May 18, 2026, my vehicle was towed to this location after hours for a tire replacement. On May…read more19th, all four tires were replaced by technician Kelly Crain under service advisor Michael Takanashi-Perez. I paid nearly $1,000 for this. When I attempted to leave, my driver's side rear tire was grinding against my rear bumper guard. This damage was not present before my vehicle was in their care, as evidenced by two passed North Carolina state vehicle inspections from September 2025. I did not leave the premises. I went back inside immediately. Michael Takanashi-Perez acknowledged he should have called me but claimed he assumed I already knew. He did not. Neither did technician Kelly Crain. Whoever drove my car to the front heard the grinding and said nothing. Their own inspection report photographed my driver's rear wheel well with the tire removed, giving them a clear and unobstructed view of the bumper guard's position, and documented nothing specific about it contacting the tire. When I raised concerns, they blamed the new tires having deeper tread than the worn ones. This is implausible. The difference between 5/32nd and 10/32nd tread depth is approximately 4mm, less than the length of a fingernail. All four tires received the same negligible tread increase. Only one is grinding. I have had tires replaced and rotated multiple times since the bumper was damaged in 2018 and this never once happened. On May 22nd I called to follow up after no manager contact as promised. I was called by Justin, then by Michael Takanashi-Perez, who asked me to come in. I made two Uber trips at my own expense based on their promise to attempt a repair. Approximately 15 minutes after dropping off my vehicle, before it could have reasonably been brought into a bay and a repair attempted, I received a text saying they couldn't help. Michael and Sheree were conveniently absent when I arrived to pick up my car. No service ticket documenting what was "attempted" was available. No bay camera footage from May 19th has been provided despite repeated requests. They produced a second inspection report with the car lifted off the ground. Gravity naturally shifts the bumper away from the tire when the car is not bearing its own weight. This was not a repair. This was documentation for their own legal protection. I am a disabled, neurodivergent, LGBTQ+ woman. I was treated dismissively at every turn, talked down to, and stonewalled. Formal complaints have been filed with the Oklahoma Attorney General's Consumer Protection Unit and with my insurance company. Do not bring your vehicle here, especially if you are a woman, disabled, or LGBTQ+. They will damage your car, deny it, and make you jump through hoops while they cover their tracks.

I love this Bixby Midas!! That's my go to spot for oil changes and repairs... and sometimes even…read morelive animal extractions!! Yes! You read that right! This morning I had a first! Started with my check engine light coming on and then then the parking assist light flashing, next the service soon light! It was like a lit up Christmas tree of warnings! Sent my anxiety soaring! So- I took it right in. I took it to Midas because I trust them. Went in and asked Scott if they could take a look and see what the heck was going on.... I was ready to blame the snow and ice for it all! Well....(Drumroll) They SO found the problem! A bunny!! Or as we call him, Kevin Jr. Appears this cutie was causing quite the kerfuffle!! Kevin (The mechanic) at Midas was amazing. He went above and beyond to get Kevin Jr. out safely. He was so careful not to hurt him and he extracted the cute big hairball out of my engine like a true professional. Kevin Jr. was released into the wild to go get into someone else's car! : ) Afterwards they took great care of my car, and me. Fixed what the bunny damaged (which was a result of him chewing on things) and now I'm happy to say my car is all better. I would like to give a big thank you to Kevin, Scott and the Midas Bixby team! You guys are great!! Just wanted to add I think it's pretty epic that they support women a this Midas location. There is a really awesome female mechanic named Nichole. She's super talented AND Bad ass!! As a woman it's really awesome to see that. I'm sure she will and already has inspired other girls her age who are just starting out to go for it! So ya, she's a rockstar! Okkkkk got to go, it's time to make some bunny stew hahaha. JK Kevin Jr... JK!

They have typical prices for basic services and typically have some deal going to lessen the price…read morefor you. However, any time I have had tire work there are issues with tightening up my lug nuts or other bolts related to tires (I'm not an expert). They'll say the car is all good when I typically have to immediately return because loose nuts were making my car shake! Waste of time. Kevin and Scott are good about fixing the problems through.

Daivon and Johnny were super friendly and not pushy about anything I didn't want done, both made…read moresure I was taken care of! 10/10 recommend

I took my son's car in for an oil change. The guy that worked were super professional, very…read morecourteous, and knew what they were talking about. Prices were a little high, but that's to be expected with the current economy. I will be only using take 5 from now on

Took my second car in for service. These people are great! Highly recommend! Last summer they…read moretotally helped me with a big job. And finished on time. Great service Thanks!

My AC had given out just as we're heading into hot weather. This Jiffy Lube shop was able to get me…read morein quickly, and did a great job replacing a condenser and getting cold air back into my life.

Radiator and transmission were leaking, and another shop was trying to up charge me more than I…read morethought it should be. Brought it into advantage and got a reasonable price. (About 1/5 the first shops) Safe to say I'll be back to advantage if I have any more car problems. Super nice, timely, and communicate well. They find your problems quick and don't try to tack on extra unnecessary charges!

We've been taking our vehicles to Jason for years. He has always been honest about the repairs and…read morehis charges. If he cannot fix it, he says so. He has been able to diagnose weird problems that a dealership cannot aways find. Good value for honest, effective work. We rarely have to wait a long time to get scheduled or for his team to finish our repairs.

I brought my car in to look at shocks. The fellows there were honest. They suggested i reset the…read morevalues and did not charge me anything. Thank you James.

1/5 do not recommend. Went in for an oil change, no leaks, not low. Went to pick up my car and they…read moretold me that the drain plug was so tight they had to put extra force on it to loosen it which most likely caused a "microfracture" to cause a larger crack around the drain plug that then leaked oil so badly the car was almost undrivable. Only after calling the area manager did the quoted repair cost go from $700 down to 350 and finally settled at 150. They very obviously messed up and refused to take full accountability.